"The only thing that made me give them a 4.0 is the service rep did not let us know, when he did the inspection, that there was debris underneath where they needed to lay the cover. Unfortunately, the team that came out could not lay the cover under the main part of the house. Now we will have to reschedule. Everyone was really nice, even the sales rep. Just would like to have been informed that there was debris that needed to be moved so the job could be completed."

"The work date was not well documented, but the execution was excellent. Three areas were lifted. Front porch was lifted by a whole brick row. Garage floor was lifted to close cracks. Back patio was lifted to direct the flow of rain water away from the house foundation."

"Courteous and professional. Timely and punctual Kept us informed during project Probably saved our house"

"The contracted the work off to a third party. Jon took longer than expected. The windows was installed pretty good from the looks. Communication could have been better with knowing the job will take longer and what types of trims I wanted for the windows. As the contractor that was hired for this job by this company. Did a good job with putting up decent trim. As for the new windows they look great. I purchased the myself and hired sentri homes to install them. I will need to have a my siding on my house redone to be closer to the new windows so the gaps are not so obvious. That was not expected at first. But from old storm windows and not knowing how they were put in originally. There was some unknown things that was learned from the job being completed. I will have the siding of the house slightly done to match really good for what I wanted later on. My only concern is better communication with sentri homes. Overall they were great when I did talk to them."

"The owner Bill came out to assess the remediation required after a sewer pipe leak in our basement. He explained what needed to be done and was honest about the fact that a homeowner DIY remediation was within the EPA guidelines for the amount of damage that needed to be fixed. He provided recommendations and didn't charge me a penny. We referred him to some neighbors who also happened to have water damage at the same time, they hired the company and seem satisfied with the result. In the meantime, Bill even came over to help assess my progress on the DIY and provided additional advice while he was working with the neighbors. I'd definitely hire this company if I had another similar situation requiring more in-depth remediation."

"Appliance Care Specialist were great! The best service provider you have ever sent to my house by far."

"It was easy to make an appointment by phone; the pricing was based upon the size and type of the house (single family home, split level, 1800 sq ft). I understand it would have cost more if the house was taller, or less if it was a town house. The cleaners showed up on time, and had the entire job done in about 45 minutes. They used the water faucet from the front of the house to wash out the gutters and flush out the drain pipes. They picked up the gunk that washed out by hand so that it was barely noticeable. I paid by check when they were done."

"When we call them they send sometimes the same people out. The house is 20 years old, so $75 a call is a good price as far as I'm concerned. I have not had a problem. It's a very professional organization. You don't have to talk to anybody if you don't want to."

"The work was messy but The crew was very hard working. The jackhammer hit a pipe under our sink. They came back to fix that. While the amount of water was drastically reduced in our basement, I will never feel secure enough to finish it. They have returned 4-5 times to troubleshoot the problem because their service has a lifetime guarantee. The last time they came (2 years after original job) they added another sump pump and redug one of the ditches. It seems to have helped but I still see a very small amount of water seeping through a few cracks in the floor. With two small kids in the house, it's exhausting to keep having service people in and out of your house. I'm not happy it took so many visits, but I think overall that they were fairly quick in responding to my calls and getting out to our house."

East Coast Environmental Services, Inc., specializes in basement and crawlspace foundation waterproofing, Structural repair, mold testing and removal / remediation. 24 hour water restoration clean up services. We also provide real estate mold & waterproofing certifications. For a written inspection or free estimate, call us today to set up the best time for you. Thank you for the opportunity to earn your business. We look forward to providing you and your family with a quality service!\n\n