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Welcome to GlowTheory Cleaning LLC! I'm Lisa Sheppard, proud owner of an insured, locally owned cleaning company serving Berkeley, Jefferson, and Morgan counties in West Virginia. We specialize in residential and commercial cleaning, including deep cleaning, recurring maintenance, move-in/move-out cleaning, realtor-ready properties, office cleaning, Airbnb turnovers, and interior window cleaning. We understand that inviting someone into your home or business requires trust, which is why we are committed to professionalism, reliability, and exceptional attention to detail. Every cleaning is customized to your needs, and we never believe in one-size-fits-all service. Our goal is simple: deliver a spotless space and an outstanding customer experience every time. We offer free estimates, flexible scheduling, and dependable service you can count on. We look forward to earning your trust and becoming your go-to cleaning company!

"We had Flood Crew out to help when our hot water heater broke. Bill and his crew were great! From the water remediation to installing a whole new floor in the basement, the crew took care of every step. These are some of the hardest working guys I’ve ever seen! And they don’t play around, they get the job done. I recommend them to anyone needing this type of work done. Thanks a million, Bill & crew! ???"

"They mix their own products for cleaning, so I wasn?t sure about it. They did a good job though, had good employees and I would probably hire them again in the future."

"Kathy works to accommodate clientâ s specific cleaning needs"

"Cleaners were very professional, explained their products and prices. I had them clean the entire first floor of my home and they made my carpets look brand new. I am very satisfied with this company. I will hire them again when the time comes."

"Went well, he did a great job and cleaned everything afterwards"

"I had my house windows CLEANED (inside/outside)--not repaired. The house is almost 30 years old and the windows (to my knowledge as 3rd owner) are original to the house. Premier came out and cleaned the windows as requested. After they left I noted some areas that seemed hazy on one side of the house. They returned to re-clean those windows in front of me (from the outside while I was inside), and it was clear that it wasn't their products nor cleaning ability but the age of the windows that had a haze that could not even be scraped off. I was satisfied with their patience and professionalism in handling my return request. I would hire them again."

"Truly cared about the quality of his work, wanted to be proud of his final product and went out of his way to meet the customers needs. We had a different contractor install a pantry in our kitchen who did a horrible job and Kevin from JK Construction came to fix the issue with the door and did cosmetic additions to make the cabinet look good in our kitchen. Saved the day for a very reasonable price. We greatly appreciated his work and will hire again!"

"Very well. Came on time. Good communication. Cleaned up afterwards. Properly installed."

"Purchased coupon on August 11, 2011.  Because I was remodeling my kitchen myself after work and weekends, I didn't have time to deal with the creating the room drafts, plans, layouts or measurements she required.  I did contact Jill and explain the situation and she was very understanding.  She said because I contacted her, not to worry about the deadline.  I remained in contact with her over the next few years (that's how long it took me) and when I was ready around the start of 2014, she worked hard to provide her new design.
A true professional and great person to work with.  The design was spot on and my wife and i were very impressed.  Thank you Jill.
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