
Serving Webster, MA and surrounding areas
Approved
In business since 1988
Customers say: True professional
"I have worked with different contractors before but Richard is on a different level. I do not usually write review but in this case I feel obligated to write one given how wonderful he was. Not only was he hardworking, he was kind and would go to any length to make sure the needs of his clients are met. Our work with Richard started last March, we wanted an extra space for guests and the initial plan was to finish a room on top of our garage. Given my bad experiences with previous projects, I wanted to be careful in choosing a contractor. So I came on Angie’s list and was reading through different reviews for different contractors. When I got Richard’s, I liked all the reviews but what really got me hooked was the single negative review on his profile. I read through Richard’s rebuttal and knew right away we found the right person. I appreciated how he explained in details (without being defensive or sounding angry) what the issues with that project were. I reached out to him immediately and even though he was on vacation with his wonderful wife (who I later met) he responded right away and we were able to fix a time to meet. He met with me and my husband at the house and he explained in full details how he works from designing down to completion of the project. We explained to him what we wanted and he promised to give us a quote in few day which he did. Given how much the initial project was going to cost, Richard suggested that it would be cost effective to finish the basement instead. And thank God we took his advice, now not only do we have an extra room for our guest, we also have an extra living area and an extra bathroom. Richard carried us along all every step of the way, he was always asking for our opinions and always making sure that our needs were met. From design, to permit (which required multiple visit to the city hall), to hiring sub-contractors, I never for once had any regrets. We had few bumps on the road, but Richard was there to calm our anxiety and to provide solutions. Cost was well willing our budget. I have never seen anyone worked so hard for his client. This man worked harder than any 30 year-old around. We are very happy with the final product and would definitely hire him again. As I have told him jokingly that I hope he does not retire any time soon."





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