Best well and pump technicians near Ware, MA

"I was in a difficult situationâ a non-working well pump. No water. I called late in the day and they were at my door at 8:30 the next morning. They were polite, friendly and competent. The job was completed later that day. Overall excellent service experience."

"was very kind and professional got the job done very well and in a great time recommend to anyone"

"Good work, responsive and did not charge to come out and do the estimate, which many others do these days. Was impressed to actually get a job done correctly, on time and courteous/professional workers. Would recommend!"

"My boiler stop working come to find out it was the gas valve and it need to be clean out. I love the experience I had with the company that was very transparent and open with the task step by step"

"I have never had a better experience with a company. From reviewing my horrendous water condition to determining system needs, explaining and providing the install and further maintenance and repairs. Dave is amazing at getting back to you and this company cares about their customers. Every tech including Dan and Darren have always been able to patiently explain issues and even noticed I needed a new well water tank in the house before it ended up ruining my well water pump. Unbelievably grateful to have found this company."

"Job was done very well and quickly"

"Tim and Mark were excellent. Professional and friendly. Listened to me and did as we had hoped!"

"Prompt service, job had to be redone due to soldering contamination. Redid, and successful. Work guaranteed"

"Called in claim on 6/18; tech assigned on 6 /19; so far so good. Claim was for failed well pump with NO water to my home with two disabled seniors. Due to heavy workload and no extra pay on weekends the tech came for diagnostics 4 days later. He verified the failed pump and tried to purchase one at Home Depot. None in stock, had to be ordered. Pump came in on 6/30 and tech arrived today, 7/1, and expertly installed the new pump. Choice has a $ 500 limit on well repair, which is 1/3 of a typical bill. That dollar cap is riduculous. On a positive note, C-Force provides expert work for Choice and would be my choice for any future work."

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The first step involved trenching the inside perimeter of the basement slab, which was relatively new and required substantial work with jack hammers (very dusty and noisy). The trench was about 18" wide and 18" deep to accommodate the perforated pipe and the surrounding material consisting of hard plastic "peanuts" to facilitate drainage.  Workmen also installed corrugated plastic on the vertical wall surfaces so that should any water enter higher up on the wall it would be directed into the trench. The trench was then covered with a clear plastic vapor barrier, after which cement was floated over everything and leveled with the rest of the slab.  NOTE: the trenching is very destructive and the workmen will remove any finished elements - baseboard, sheetrock, framing, carpet etc. - to access the walls and foundation. Be prepared to budget repair work on any already-finished areas once the work is done.

The team was invariably punctual, thoughtful and kept the work area clean. Charlie stopped by regularly to ensure the project was moving along as planned and helpful throughout. When finished, the crew cleaned up well and left the site in good shape, although it took some time finally to get rid of the dust.  My only disappointment was that the backup batteries were left in their cases on the floor, when it seemed that they should have been up on a shelf away from harm.

The good news is that our basement has not seen any moisture since the system was installed.  We've experienced some bad storms combining rain over frozen ground and snow and water clearly was getting through the foundation.  We saw the pumps moving significant amounts of water out of the house and the system has been completely reliable.  Finally we were able to finish the basement as we'd hoped because we're confident the drainage system is protecting the investment.

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