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"5 stars for the window replacement. Everything about it, and all of the various people involved (sales, measurements, installation, inspection) were fantastic. The installation team did leave some debris on-site, but the inspector took it away in his truck before he left. 4 stars for the siding work (subcontracted). They did a good job on a 90+ degree day. They did use some of our bricks that were being used as an animal barrier for our garden to level their ladder and didn't put them back. We also had language barriers that made the signing off process a littler longer. Some random metal pieces from the job were left in our driveway and boarders, but were easy to find before they did any potential damage to car tires. 1 star for the insulation work (subcontracted). The guy was supposed to come between 7-9 am, but due to a "communication issue" on their side, he didn't come until 12:30 pm. My wife took off work to be home to let him in, and had they told us he would be there in the afternoon, I could've been home and no time off needed. Punctual is supposedly one of their bill of rights. We wanted a radiant barrier put on our roof. He did maybe 70% and stopped, calling the job done. He also left a bunch of the fasteners on the floor of our attic and didn't take the time to cut off any excess material. My wife signed off on the paperwork without looking at the job (partially her fault), but the installer had her sign it on the first floor and made it seem like he was in a hurry to get back to PA where he's from. I called and complained about the job and sent photos and video. It was the end of the day, and I missed the call back, but there was no communication after. Without letting us know, it turns out, they are coming tomorrow between 10-noon. I only found this out because I called to complain about the gutter installation that was late and asked about a follow-up to the attic install. ZERO communication that someone was going to be coming, so now I have to take off of work again in hopes that they actually show up. It's not listed on the app that they tout as the greatest thing ever. 1 star so far for the gutter installation (subcontracted). The gutter installation was supposed to be done on Tuesday (two days ago, and a day after the siding since it goes on top of a portion of that), but then the app mysteriously updated itself to say Thursday (today) between 8-10 am. This isn't a huge deal since it's outside and no one needs to be home, but again, no actual communication from Power. At 11:30, we noticed that no one had shown up, so I called. It turns out, the install team couldn't source the black gutter materials, and so they'll have to do it tomorrow. ZERO communication from Power until I called them. The app even shows that they're still coming today between 8-10 even after I called and complained. It's supposed to rain today/tomorrow, and the manager assured me that it wouldn't do any damage to the siding that we just had them install. They have 10 bill of rights. They can go ahead and take off customer first, allocation, and punctual based on their descriptions. If you need windows done, I highly recommend them. When they try to sell you on other stuff, find someone else."

"Did not start yet will be in November "

"They did a great job. Very hard working team and they knew what they were doing"

"Long home came to my house today, did a thorough inspection on my roof, explained everything that they would do to fix the problems on my roof. I feel very comfortable with this company and decided to move forward the very first day. Thanks for your help Long home!"

"They did a good job."

"Did solid good work, finished in a timely manner and professional"

"They were great!"

"I would not recommend window nation, especially the Hartford branch. It took one week for a single window to be installed, and there was terrible customer service. A sub-contractor fell off my roof installing the window, thankfully he seemed to be ok after refusing ambulance transport (thankfully I have his unsafe working practices on video from cameras on my house). In the days following workers showed up unprepared with no materials to finish the job, and I was left with a unfinished window through multiple snow and rain events. The window was finally finished but I have, reservations that it was done correctly. There was supposed to be a window nation representative by the name of Bill from the Hartford branch who was supposed to come to my house 3 separate times for appointments, two times were last minute notifications that he would not be coming, and the third time was no call no show. Bill is slick and never put these appointments in the system, so when you call in regards to the appointment customer service blew me off many times saying that there was no appointment ever set up. I can't make this up. So, if you like wasting time, being blown off, unsafe working practices, and spending tens of thousands of dollars for terrible customer service then this is the company for you. My next steps will include contacting the local building inspector, OSHA for the unsafe working practices, and the BBB to try and get my concerns resolved. The point of this companies’ sole existence is to provide the customer with a service. With phone numbers that lead to nowhere and no returned phone calls, I can only imagine what the service will be like when I have a warranty issue. Stay away."