Get matched with top lighting pros in Housatonic, MA

Ornate Werks is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.

"Very satisfied! There was a storm brewing during the timeframe they were supposed to come out. Called and said we needed to reschedule. Was quickly resceduled to an agreeable time and day a couple of days away. They came out promptly and took care of the repalcements. We had the lights for them to install. All went well and would definitely use them again."

"Everything went well, the set up was corrected. Our Technician was extremely knowledgeable and made sure everything was working properly. Expert service for sure!"

"I will be very honest in my assessment of Amanda. Sitting in front of me I have a beautiful design for my living room and dining room in a townhouse I owned in Houston. Amanda picked beautiful, comfortable chairs, nice wallpaper and very cool lighting.  The problem with Amanda is not her ability to design an amazing room - she certainly is very talented. The problem I experienced with Amanda was the inability to handle the details, to stay on top of the project, and to assist with actually putting the room together. This may be a problem in general, with all on-line designers, who knows.  I do know that I ordered this package from Amanda in August of 2013.  My first conference call with her was some time around October, and my designs were given to me (not the complete design) some time in December.  I learned quickly that when Amanda says she would have something for me "by the end of the week," she really meant about 2-3 weeks down the road.  In any event, I was elated when I got my first design for my dining room. I delayed placing an order because the stuff she picked was a bit pricey and I wanted to save my money over the holidays. I placed an order in early February for two rugs and a chandelier - totaling well over $3,000.00. Amanda advised that it could take about 4 weeks for the rugs and chandelier to come, which was no problem with me.  8 weeks passed and I began emailing Amanda. (Mind you that the money was charged to me immediately, with no follow up emails from any of the manufactures, no indication of shipping, nothing... so I began to feel uneasy). After a couple of unreturned emails and phone calls, Amanda apologized for the delay, mentioned that she was surprised I hadn't received anything yet, and explained to me her mother was in an accident. No biggie, but I explained to her that I would be out of the country in mid-April and unavailable to sign for anything. She assured me the rugs were en route from Georgia and would be there before I leave.  As far as the chandelier, we discovered that they had attempted to deliver it, but Amanda had provided them the incorrect phone number, so they were not able to get in touch with me. I asked her to correct this so I could receive the chandelier. Because I never heard back from the company, and no additional attempts to deliver were made, I am assuming she did not do this.  And, as could be expected, the rugs did not come before I left - they came when I was in Germany and when no one was home to sign for them. Since over 12 weeks had passed since my order, I contacted my credit card company and initiated a charge back.  They agreed with me that it was concerning that so much time had passed with very little contact, and immediately refunded my money. (Amanda and her husband eventually tried to fight my chargeback, but they were of course unsuccessful. I did not have the goods, and they never attempted to re-deliver them). Also, I will add the following to things about my experience with Amanda, which bothered me:
1) I was told in January I would have curtains and throw pillows picked out "by the end of the week." Those never came.
2) Amanda said she had a client in Florida who would ship me a sample of the wallpaper. This never came either. Amanda said it was shipped to me - I never received it and kind of doubt it ever was.
So basically, $500 dollars for two rooms of design got me some dining room chairs (albeit - awesome), a table she picked out that was too expensive so I found a different one, some cool wallpaper that I will never be able to get a sample of, two expensive rugs and a chandelier that resulted in a credit card fight and a headache. At the end of the day, my advice is that if you want a talented and friendly person to design your home, don't mind waiting some time for it all to come together, and are cool with locating the stuff and putting it all together on your own, Amanda may be it for you. If you want a designer who is good at following up with details, assuring stuff gets to you in a reasonable time, and assists with pulling the room together and finalizing your project, I would highly recommend you find someone else."

ITHomeDesign is a veteran owned, full service integration firm that specializes in designing and installing custom residential and commercial theaters, lighting control and window treatments. The professionals at ITHomeDesign offer personalized service and care to meet the needs of each individual client. We work with everyone throughout the planning and construction process – homeowners, business owners, architects, designers and construction workers. Whether your needs are simple or complex, ITHomeDesign will make your entertainment dreams become a reality. Additional email: [email protected].

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They were priced to high. They were on time. They came and looked at the work. Our interaction was good. They covered everything that needed to be done.

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"I loved her service! I enjoyed the design. She was very pleasant, kind, talented, and professional! This was a long distance consultation service, which made this experience even more incredible!"

"Everything was fine and no issues. I don't really like the virtual thing but I liked her demeanor over the phone she was a nice lady."

The only reusable dumpster for home and job site cleanup. After purchasing the BullBag from a local retailer, you would bring it home or to your job-site, set it up, fill it and call us! Our goal is come out within 2-3 business days to empty it at your location. You then get your bag immediately back! These bags are guaranteed for life. You Fill It! We Dump It! You Keep It!

"Was very professional, came at the time when needed, highly recommended, very friendly"