"My first experience with Julio was an after-hours discovery that my water heater was going out. I urgently called a few people, then a Boston number for "emergency plumbing." The answering service was very kind and helpful in connecting me to Julio, and through a back and forth process of texts and iphone photos I was instructed how to turn off the water. It took a couple of hours for him to arrive with an assistant named Michael. They evaluated the situation, then offered to purchase a new Hot Water Heater at Home Depot, which they did, and then offered to continue the work and were all finished that evening--a bonus for me. Although I was a bit concerned about the process of having him do that purchase, I was given the receipt from home depot and the labor and installation cost was less than I paid the last time. I paid him the total with AmEx on a portable card reader. He apologized for the condition of the invoice he gave me, since he had to re-use one and it was a bit messy. Also, I wanted to have a TACO overflow valve installed, but our communication was a bit of a challenge, and I don't believe that was done. However, he did a reasonable job of cleaning up a tough basement situation. On the basis of this work, I hired the company again to install a new faucet in the kitchen, and to replace a garbage disposal. This time I shopped for both. Michael was sent at the agreed upon time, and did a fine job on the faucet. When it was time to replace the disposal, he consulted with Julio by phone and asked if I would like him first to try to repair the disposal, quoting me a labor cost that was lower than it would be for replacement. I agreed, and he was able to find the cause of the jam and I returned the new disposal. A happy result. This time I paid by check, I will call again as the need arises. I feel they do good work, with none of the high pressure or cost that I have had in the past with others doing similar work, and they are very nice people."

"Tony did a great job on very short notice. I requested a quote through Angie's list from 10 companies for installation and Tony was the only one who was able to come out on the same day. He arrived and was able to start work immediately. We're very happy with the work he did and how well he treated my parents. He took the time to explain everything to them and us. He also went above and beyond getting the hose to work with the filters on the washing machine."

"Brandon and his crew are fantastic! My wife and I are totally satisfied with his job. We did a total makeover of our kitchen and pantry, about 300 square feet total. Job included gutting to the studs, wiring, plumbing, insulation, blueboard & plaster, painting, cabinet install, custom shelving in pantry and bookcase, hardwood floor repair and refinishing. All of Brandon's subcontractors were quality people as well. Brandon made a schedule ahead of time, and held to it, even when other contractors (countertop install) threw 'monkey wrenches' into the schedule. This is very important to you when you are eating off of a hot plate!
From start to finish, Brandon communicated everything very clearly and responded promptly to any calls or emails.
No major project goes without minor glitches, but Brandon stood behind his commitment at every turn, and made sure every part of the job was up to our very high standards.
He handled all the paperwork and permitting with the town seemlessly.
His price was very reasonable, significantly less expensive than other quotes, yet his work was top-notch.
I would not hesitate to recommend Superior K&B to anyone for their project.
"

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Jan 28, 2016: We wanted vanities for 2 bathrooms and base and upper cabinets for a kitchen expansion. We were hoping to take advantage of free design services from Kitchen Design Center of Framingham (KCOF).

The cabinets did not meet our expectations. Instead of getting bathroom vanities we received kitchen cabinets for the bathrooms, meaning the vanities were significantly deeper than normal bath vanities. We provided the cabinet designer with specs for our bath sinks but the designer neglected to check to see if the sink would fit into the cabinet that they designed. After the marble counter was already produced we found out that the sink wouldn't fit and the solution proposed by Kitchen Design Center of Framingham was to cut down the sides of the cabinet and drawer boxes significantly. This solution was unacceptable and would void our warranty. Instead we found a replacement sink which would fit the cabinet and replaced the marble counter. Kitchen Design Center of Framingham refused to take any responsibility for their design error. Reluctantly, Kitchen Design Center of Framingham agreed to split the cost of the replacement marble counter, but insisted that these sorts of design issues happen all the time - yikes! In reality, we paid $580 for "free" design services.

The kitchen cabinets installation was also disappointing. None of the cabinet doors and drawer fronts line up as they should. The installers insisted that the cabinets were installed in the best possible way and said that it isn't possible to align the doors and drawer fronts, blaming the situation on the Wood Mode cabinets. During the design process we weren't notified that this would be the case. In fact, we don't believe that Wood Mode would make cabinets which didn't allow alignment of doors and drawer fronts. In fact, the entire rest of our kitchen is Wood Mode cabinets which align very nicely.

March 16, 2016: Following our initial review, Dave Bartlett at KCOF contacted us to see what could be done to rectify the situation. He agreed to pay the remaining balance ($580) for the marble countertop that wasn't used due to the sink change. He also agreed to come to the house and look at the door and drawer alignment issues. During his visit, he identified 2 issues and arranged to have these issues addressed. As a result, the alignment on the drawer and cabinet doors is improved.

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"Chris gave me a very reasonable price to install the laundry in basement . The job was done quickly, inspection passed. I am very happy with his work. I will definitely hire him again!"

"They were able to come quickly and were very thorough and responsive to all my requests. The house looks great now! They matched the price of another company who provided an estimate as well."

"SUPER GREAT,CHRIS CAME TO MY HOUSE MY DRAIN WAS CLOGGED REAL BAD,HE DID NOT LEAVE UNTIL HE HAD MY SINK DRAINING AS IF IT WAS BRAND NEW,WHEN HE LEFT IT LOOKED LIKE HE HAD NEVER BEEN IN MY HOUSE SUPER CLEAN,HE QUOTED ME A PRICE AND HE STUCK TO IT.CHRIS WAS A DETERMINED CRAFTSMAN HE WORKED HARD TO GET MY DRAIN WORKING DON`T THINK TWICE ABOUT HIRING JEFFS DRAINZ ,YOU WILL GET HONEST PERFECTIONIST"

"George and his team were extremely friendly and professional. This is a good group of people. Courteous and thoughtful, they were able to do a complete installation of both systems from scratch in about 6 hours.
The new radon remediation system (Bubble Up) has the added benefit of boosting the fixture pressure in the house to city level or better (60-75psi) as well as completely resolving the pH level of the water.
The cost was slightly lower than the other two quotes we received, partially due to the fact that Absolute offered a "multi-system" discount since two systems were going in at the same time.
If in your service area, I would highly recommend George Doumit of Absolute Water System.
"

"Installed water heater after we purchased it from the store and brought it home to cut down on cost."

"Eddie was mostly great but one grade off because he told me I needed a new toilet not for it to be unplugged; turns out after installing a new toilet this weekend it still actually needs to be unplugged. But the sink he unplugged works great. I just wish my toilet did too."