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Avatar for Gibraltar Pools & Spas
Gibraltar Pools & Spas
3.3(
25
)
Swimming Pool - Above Ground, Build or Install - Need Materials

Serving Hatfield, MA and surrounding areas

Approved

In business since 1985

Free estimates

Customers say: Quick response

"I have had the best experience with Gibraltar, and I cannot say enough about the people who work there and the product itself; we love our pool!! Itâ s given us a lot of joy this summer with friends and family. But foremost for my review is the people who I have interacted with since we purchased the pool in the summer of 2020- they are awesome. Really the best. I have not seen customer service like this at another company in a long time. We put in our new pool last November for a deeply meaningful reason for our family and I ended up talking with the CEO and shared with him the reason. He was so awesome and wrote me such a sincere, kind, and genuine note. From the CEO to the college kid on the floor and everyone in between- I have been so impressed with their patience, knowledge, friendliness, and professionalism. Iâ m so appreciative to Peter, Ellen, Grace, Ana, Jason, Keith, Jim, Ryan, Wayne and Jim. They have all been so incredibly awesome to deal with, and I feel like I am working more with a family than a huge company. Itâ s amazing they employee so many people who are each individually so helpful. You can tell the owners really care about how their store is represented and that they care about the quality of their work. We (like several other families) decided to build our pool during quarantine in 2020. There were delays that no one could have foreseen because the supplies were impossible to get for months- but that was no oneâ s fault, no one could have guessed we would be in a pandemic, and that the demand for pools would go up so much. So, even though there were delays, we understood, and Gibraltar did everything the could to get our pool built as quickly as possible and to make sure it was open for the summer season of 2021- and it was. I was sad to see reviews that said they took too long- I honestly just donâ t think it was fair. Who could have foreseen the impacts of a pandemic? So, for us, the delays were what they were, and we appreciated that they did all they could, with what they had to work with, and kept up updated along the way. I would highly recommend Gibraltar to anyone who wanted to put in an awesome above ground pool and have superior customer service."
RECTANGULAR GIBRALTAR POOL
Response time3 days
Response rate85%
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Install Above Ground Pools questions, answered by experts

The number of gallons in your pool will determine how much chlorine you’ll need to add to your pool for the first time. Chlorine levels should fall between 1 and 3 ppm. It's crucial to read the instructions on your chlorine packet to determine the number of tablets to put in the water based on your pool's capacity.

No, you shouldn’t be able to taste the salt at all since saltwater pools only contain about 10% of the salt you’d find in ocean water. Saltwater pools do create some chlorine, though, so you should still try not to drink the water.

There are some companies that offer acid washes that do not require pool draining. However, the process can take several days and requires a bit more elbow grease to scrub the pool surface compared to draining it entirely. Since your pool surface and age are both a factor, work with a professional to choose the best method.

Yes, you can use chlorine tablets in a salt water pool. It is not the standard recommended practice, but if your pool needs more chlorine, adding tablets can help temporarily fix the problem. Only add as many tablets as needed to keep your chlorine level around three parts per million. After adding the tablets, test your water to determine the chlorine content.

Yes, zero-entry pools are also referred to as beach-entry pools because the gentle slope leading to the water mimics the natural slope of a sandy shore leading to a lake or ocean. You can bring in sand or pebbles to truly capture the beach-like feel of a zero-entry pool.

The Hatfield, MA homeowners’ guide to above ground pool installation services

From average costs to expert advice, get all the answers you need to get your job done.