Get matched with top trampoline assembly pros in Hanover, MA

"Worst experience working with a contractor we have ever had. Lack of communication was astounding. Reached out to start the project on our tiny front lawn in June/July. Didn't start planting until mid October. Was told there were 5 jobs in front of ours. Ignored photos of exactly what we wanted. Finish product is passable at best. Would not recommend."

"No complaints on anything. I continue to use this company for spring/fall prep and updates to my system"

"Bernard Builders performed outstanding work and was very detail oriented. Bernie worked with me every step of the way and maximized space giving me the kitchen of my dreams!"

"He is very professional."

"It went very good and I would definitely use Maize Restoration & Remodeling again for any more work needed on my house."

"Jim and the crew at Redman Construction Inc are all top shelf. They did an excellent job on a bathroom remodel. They were neat, courteous, and efficient as well as fair and reasonable with pricing. To the penny on their estimate. Great job from start to finish."

"Mike did two major projects on our home and we will hire him again without hesitation. One of our projects was particularly complex: converting a cinder block and steel structure into a studio an auxiliary space. We had incomplete and impossible architectural plans, but he was able to find workarounds to these shortcomings. He was always available for questions and we enjoyed working with all of his subcontractors. He also did a remodel of our kitchen, including taking down a wall. The result is perfect and he did the work quickly and without any issues. We get so many compliments on both projects. We also love working with Mike."

"Our 1920’s home is 3,100 square feet and required significant renovations to meet our modern lifestyle. My wife and I are in the design business [*** Link removed ***] so we’re very particular about the design and quality of the work to be preformed in our home. I have also renovated several homes, I’m pretty handy myself and have a fair amount of contracting knowledge. So I know what what to expect, how the work should be performed and the costs associated with it. We interviewed six highly rated contractors in a highly vetted and competitive bid process. Jeff set himself apart with his reviews on a number of highly reputable sites (including this one), home owner references (of which there are many) and team (plumbers, electricians, tilers, painters, finishing carpenters, plasterers, masons, suppliers, etc.). His team of subs all have been working together for over 20 years and take tremendous pride in their work. They’ll show you pictures of their work like the projects are their children. Best of all they all have worked together on so many projects that they complete each other’s sentences. So nothing gets lost in translation between the customer, contractor and sub. Jeff also has his own crew who are incredibly dedicated, skilled, hardworking (i.e. removed a two story brick chimney in 3 days) and polished. One notable member of his team is Elvis (and yes he's a rock star too). He is the go to person for any challenges faced during a project. He's highly knowledgable and skilled. And his easy going, "we can do that" attitude with a smile is always welcomed. Having spent months with him, my kids consider him their long lost uncle. The renovation included a complete gut of the kitchen, 2.5 baths and four bedrooms. We have completely updated the electrical, plumbing, windows, HVAC, furnace and hot water system. Added French Doors and skylights. We removed an obsolete two story brick furnace chimney which recaptured significant square footage. We have reconfigured and optimized most of the rooms and removed several load bearing walls to create an open floor plan. We refaced our fireplace in honed granite and replaced the fire brick. We're in the midst of finishing half our basement which will include a wood burning fireplace adding 610 square feet of living space. We also plan on renovating the attic into a living space with heating/cooling, new windows and skylights as part of phase two. Thus far there is no challenge we have thrown at Jeff that he hasn’t been able to address. He’s a consummate professional, honest, reasonable and the quality of work is outstanding. Further, the communication is excellent. He is always available (Saturday and Sunday if need be) and provides nearly daily updates with the progress of our project. I know I was thankful for the feedback I received from homeowners when making my contractor decision. I’m happy to do the same for someone else."

"The installation crew was very professional, hard working, and completed a beautiful job in 3 days. We are incredibly happy with the overall outcome. However, my issue lies with the business team and their lack of communication and negligence of customer requests. In my email discussing the project details, I said I wanted "the privacy with scalloped picket top in white with gothic caps." I also said that I didn't see latch options for gates, but that I wanted handles. I received the quote quickly after, and didn't catch that the picket top was not included in the quote. I didn't see handles either, but was informed it came with the gates so I didn't question. We spoke with our neighbors and all but one were ok with installation. He refused to allow us to remove his rusted and broken fence, which meant we lost a few feet of our property as we had to move in front of the tree line that bordered his fence on our side. This also meant the installation cost would decrease because they were now only removing one less section of fence (it was confirmed this would be the case if a neighbor refused during the quote process). They confirmed the installation date quickly, but I asked for the updated quote several times over the next week and a half. There were sometimes days between replies and all I got was a few, we'll send it shortly's, and an email confirmation after my fourth request that the cost would be $150 less. Installation went smoothly, until I saw that flat caps were installed instead of the gothic caps I requested. I checked my quote and saw that gothic was listed, and that's when I noticed that the picket top I requested in my details email was missing from the quote. I asked the installation crew and they informed me there was no picket top and that they were told flat caps were needed. I then noticed that there were no handles on the gates. At this point I was fed up with the office because of the horrible communication from them I'd already experienced, and called the quote guy. He picked up right away and informed me that handles were not included (which is not was I was told, nor did he bother to mention when I specifically requested them in my original email). He said that they could, however, put them on without issue and that he would personally inspect in the morning at 9. The next day he showed an hour and a half late for our appointment (for an emergency I was told, but it's yet another point where there wasn't any communication informing me of that until I called him). Upon our discussion, he said someone would come by Thursday to add the missing handles and to fix a post placement. I informed him I was happy with the look of the fence and that we could keep the caps and the scalloped only with no picket, but the point was that what I originally requested was ignored. Imagine if I'd been a customer who wasn't happier with what was installed vs. what I'd chosen? It would have been an absolute nightmare to fix, especially with the communication issues I'd already been having. He played if off that it was fate that this particular fence happened to be in stock because now they were several weeks out for other fence styles. Not the point, but I let it go. Thursday came and I received no confirmation as to a time someone would come. I called the twice, then finally got a response saying someone would come at noon. Noon came, then an hour and a half later I called to get an update. No response. I called a few more times over the next few hours (I did leave a voicemail as well). Still no response. After 5 hours I sent an email stating I would escalate the situation if the lack of communication continued, and that I STILL hadn't received a document with the new pricing. Within a few minutes someone responded that they'd be there at 6:30 and hoped I understood that the rain is what held them up. I understood how the rain could delay the installation crew, but do not understand how the rain excuses the people at the office who are indoors. They could have provided an updated ETA, but didn't until I threatened escalation. Because of their quick response after I'd done that, this tells me that they'd been seeing my calls and just ignoring them. The crew came at 6:30 and added the handles and fixed the post. I inspected and thanked the crew and the job was completed. Again, this review has NOTHING to do with the installation crew and the work they did. We've gotten so many compliments from neighbors on it and we love it. It has everything to do with the unprofessionalism of the office staff. So if you hire, be prepared for that."

"  With baby #2 on her way, we decided to renovate our kitchen and bathrooms so it worked with our growing family. Marc and his team did a great job working with us in the short amount of time given. He was attentive to our ideas, and offered his own ideas which we found very helpful. Him and his team were professional, walked me through the process, keeping me in loop every step of the way and really did his best to fulfill our needs and more! He was tentative in answering our questions and acted quickly when we had concerns. His team showed up when promised, worked hard and completed projects in a timely and professional manner. Ma design and construction company was a pleasure to work with and I’m happy with the outcome. I highly recommend Ma Design and would definitely work with them again in the future."