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Yes, a dishwasher needs an air gap to prevent backflow. Additionally, in many locations, air gaps or another measure to prevent backflow are required for building code compliance. There are alternatives to an air gap, like a Studor vent or a loop and trap design, but an air gap is the simplest and most popular solution.  

If your dishwasher isn’t draining, some common causes include a clogged drain filter, drain hose, or air gap. Also, if you have a garbage disposal, a clog in the disposal can back up your dishwasher since they share plumbing, as can a clog in your kitchen sink’s plumbing. A handy DIYer may be able to figure out how to unclog a dishwasher, but you may need to call in a plumber if you can’t locate and clear the clog yourself.

Water is sitting at the bottom of your dishwasher, likely because the filter is dirty with food debris or because the drain hose has a clog. If the water is still sticking around after following the steps above, it’s time to contact a local plumber.

You should follow the instructions listed on the detergent packaging and in your dishwasher user manual. Often, this means inserting the tablet or pod into the detergent dispenser (and not in the bottom of the dishwasher). If you put the pod anywhere else, it might dissolve too early in the cycle and fail to clean your dishes properly.