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About us
It's our mission to bring families like yours the very best water. As an Authorized and Independent Kinetico Dealer, we hold ourselves to a higher standard. Our water professionals and service technicians keep your best interest at heart. Whether we are analyzing your water, helping to determine the best solution for your water challenges or explaining how Kinetico systems work, no one will bring more professionalism into your home or is more interested in your total satisfaction. We will work with you to design a solution that is good for you, your home, the environment and your wallet..... We Promise. ***We are an EXCLUSIVE, CERTIFIED KINETICO DEALERSHIP. We can NOT install other manufacturers equipment.***
Business highlights
37 years of experience
Services we offer
Residential, Commercial and Light Industrial, We Sell, Install and Service ONLY Kinetico Water Treatment Systems, Well Water and Municipal Water Treatment
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.645 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 7% | ||
| 0% | ||
| 0% | ||
| 7% |
Filter reviews by service
Showing 1-25 of 45 reviews
Cinda L.
Nov 2024
Water Treatment & Purification System Installation and Replacement
We are happy with our water softener system.
Herbie R.
Dec 2023
Water Treatment & Purification System Installation and Replacement
Great people to deal with, no issues.
Jeffrey C.
Dec 2023
Jeremy performed the annual service of my water treatment service. He was knowledgeable, pleasant to deal with and very helpful. He was able to answer all the questions I raised and made some useful recommendations. The system has worked well during the four years it has been installed.
Bill D.
Jul 2023
Water Treatment & Purification System Installation and Replacement
First class in all regards.
Jeff W.
Aug 2022
Water Treatment & Purification System Installation and Replacement
I had a water filter system I installed myself, but it was affecting PSI flow and only lasted 2-3 years. Plus I had a pre-filter to change every 3 months or so. Premier installed a larger, higher capacity filter that lasts 7-10 years with no pre-filter and no loss of water pressure. They also installed a bypass for an outside faucet. Very professional install and service.
Response from Premier Water Systems, Inc.
"Hi Jeff, Thanks for taking the time to write this review and for mentioning " Very professional install and service". Thanks again, Gary"
Marc H.
May 2022
Water Treatment & Purification System Installation and Replacement
Great customer service and quick follow up to get the installation of the system set up.
Response from Premier Water Systems, Inc.
"Hi Marc, Thanks for taking the time to write this review and for mentioning "Great customer service and quick follow up to get the installation of the system set up". Thanks again, Gary"
Grisel R.
Mar 2022
Water Treatment & Purification System Installation and Replacement
Smooth Process.
Response from Premier Water Systems, Inc.
"Hi Grisel, Thanks for taking the time to write this review. I'm happy you found the process went smoothly Thanks again, Gary."
Brian D.
Jan 2022
Water Treatment & Purification System Installation and Replacement
Efficient visit to get water tested and a quotation for work. Quick and tidy installation by John,. Everything explained well. Water quality improved very soon after installation.
Response from Premier Water Systems, Inc.
"Thanks for taking the time to write this review and for mentioning you felt you experienced an "Efficient visit to get the water tested and a quotation for work. Quick and tidy installation by John, Everything was explained well. I will also make sure John manager is made aware of your 5 Star Review Thanks again, Gary."
Jerry J.
Jan 2022
Water Treatment & Purification System Installation and Replacement
Professional quote. The system was installed quickly and is working well.
Response from Premier Water Systems, Inc.
"Hi Jerry, Thanks for writing this review and mentioning the "Professional quote. The system was installed quickly and is working well". Thanks again, Gary."
Karen H.
Dec 2021
Nick called before he arrived at my house. He was very personable and did a great job with the yearly maintenance. He also changed filters. I think he did a great job. I would give him five stars!
Response from Premier Water Systems, Inc.
"Hi Karen, Thanks for taking the time to write this review. I will make sure Nick manager is made aware of you 5 Star Review. Thanks again, Gary."
Sarah B.
Sep 2021
Louis the technician was very professional and completed the yearly maintenance on my houseâ s system very quickly. He answered all my questions to my satisfaction. The office staff does a great job setting up the yearly appointment and providing support between yearly appointments.
Response from Premier Water Systems, Inc.
"Hi Sarah, Thanks for taking the time to share your experience with Louis and others on the staff. I will make sure the managers of all are made aware of your 5 Star Review. Thanks again, Gary."
Reginald B.
Aug 2021
Tlyer, The service technicians did a wonderful job. He explained what he was doing and when the project was complete he advised us to run the water to clear out any residue. He was very professional, informative, and friendly.
Response from Premier Water Systems, Inc.
"Hi Reginald, Thanks for taking the time to write this review and for mentioning that you felt that Tyler did a wonderful job" and "was very professional, informative, and friendly." I will make sure his manager is made aware of your 5 Star Review. Thanks again, Gary."
Cecile G.
Jun 2021
Nick preformed our yearly system check up. He does a great job.
Response from Premier Water Systems, Inc.
"Hi Cecile, thanks for taking the time to write this review and for mentioning that Nick "does a great job." I will make sure his manager is made aware of your review. Thanks again, Gary"
Justin C.
Jun 2021
Water Treatment & Purification System Installation and Replacement
Smooth experience beginning to end. We decided to treat our well water rather than switch to town water and PWS was helpful in designing the appropriate system to provide whole house filtering along with RO drinking water. Expert installation by Rick who explained the system and how to maintain it really well. The whole process from sales contact to in home water testing to install took around 2 weeks.
Response from Premier Water Systems, Inc.
"Hi Justin,Thanks for taking the time to write this review and for acknowledging that "Expert installation by Rick who explained the system and how to maintain it really well." Thanks again, Gary."
Jeffrey C.
Jan 2021
Water Treatment & Purification System Installation and Replacement
It was a very positive experience - although not the least expensive option.. I had a prompt response to my initial request. An advisor came to the house, tested the water, carefully explained what needed to be installed and later submitted a quote after consulting with others in his office. The installation itself went well and the plumber explained the components of the two different systems and provided written instructions on how the two systems needed to be serviced and maintained. I was favorably impressed with the installer We have noticed a significant improvement in the quality of the water and we are happy that we made the change
Response from Premier Water Systems, Inc.
"Hi Jeffrey, Thanks for taking the time to write this review and for mentioning that you were "favorably impressed with the installer. We have noticed a significant improvement in the quality of the water and we are happy that we made the change." Thanks again, Gary."
Steven B.
Dec 2020
Water Treatment & Purification System Installation and Replacement
They are expensive but they offer a product no other vender can offer. I especially like their method of using two bladders in the tank allowing for constant pressure which in turns allows for the full 3 gallons to be used. There is no comparison.
Response from Premier Water Systems, Inc.
"Hi Steve, Thanks for taking the time to write this 5 Star review and for mentioning that we "offer a product no other vendor can offer." and in your opinion "There is no comparison." Thanks again, Gary."
P M.
Dec 2020
Rip-off Service expense and not informed. They said I needed a new water softener, and could not fix my system. So, I went on Youtube and performed a simple flush to fix it. That was two years ago and up to now everything runs fine. Go elsewhere, please.
Response from Premier Water Systems, Inc.
"Hi P.M., I think you have the wrong Premier Water Systems. I noticed that you are from VA. We only service Ma. & RI. I do not know who you are, so, I am unable to reach out to you. Thanks, Gary."
Nick K.
Jun 2020
Water Treatment & Purification System Installation and Replacement
Very expensive system. Filters are a specific kind which cost 4 times more than reg filters
Response from Premier Water Systems, Inc.
"Hi Nick, Sorry you feel that our filters are very expensive. The only Kinetico filters that are proprietary, are the Reverse Osmosis Filters. This is done In order to maintain the purification systems reduction performance. You do not need to purchase any other filters from us to maintain the Kinetico 10 Year Warranty. If you would like to discuss futher, please feel free to call me at the office. Thanks, Gary"
Josh L.
Dec 2019
Water Treatment & Purification System Installation and Replacement
Hired to install a Kinetico K5 Drinking Water station with hookups for our kitchen faucet and ice maker. They were able to schedule me in under a tight timeframe and moved very quickly.
Response from Premier Water Systems, Inc.
"Hi Josh, Thanks for taking the time to write this 5 Star Review. It is greatly appreciated. Thanks, Gary"
Linda B.
Oct 2018
I've been a customer since 2016. I scheduled a whole house water system "checkup" in 2018. The system has worked perfectly but I needed the reverse osmosis cartridges changed. Erick from the Walpole office stopped by and took care of the maintenance. Erick allowed me to video him doing the change so I would be able to perform the change in the future. Erick was extremely knowledgeable, very professional and had outstanding communication skills. Job well done!
Response from Premier Water Systems, Inc.
"Hi Linda, Thanks for taking the time to acknowledge that "Erick from the Walpole office stopped by and took care of the maintenance. Erick allowed me to video him doing the change so I would be able to perform the change in the future. Erick was extremely knowledgeable, very professional and had outstanding communication skills. Job well done!" I will make sure Erick's manager is made aware of your 5 Star Review. Thanks again, Gary"
Tom W.
Oct 2018
Water Treatment & Purification System Installation and Replacement
The plumbing was very professional, clean and efficient. The system works great. Expensive, but came with a 10 year warrantee
Response from Premier Water Systems, Inc.
"Hi Tom, Thanks for taking the time to write this 5 Star Review, and for mentioning that "The plumbing was very professional, clean and efficient. The system works great." Although we can be a little on the expensive side, I am glad you saw the value in your investment. Thanks again, Gary Thanks"
Robert H.
Sep 2018
Water Treatment & Purification System Installation and Replacement
i was debating on a whole house system but opted for the reverse osmosis system for drinking water only. value was good presentarion was perfect and i can stop buying bottled water!
Response from Premier Water Systems, Inc.
"Hi Robert, Thanks for taking the time to mention that you felt the "value was good presentarion was perfect and i can stop buying bottled water!" Thanks again for the 5 Star Review, Gary"
Derek T.
Sep 2018
Water Treatment & Purification System Installation and Replacement
Hard water was ruining my appliances and plumbing fixtures. This was a "had to do" job. After extensive research--the Kinetico system installed by premier seemed to be best fit for me. Priced competitively and the long term maintenance and cost was key for me in picking this system
Response from Premier Water Systems, Inc.
"Hi Derek, Thanks for taking the time to write this review and for mentioning that "Hard water was ruining my appliances and plumbing fixtures. This was a "had to do" job. After extensive research--the Kinetico system installed by premier seemed to be best fit for me. Priced competitively and the long term maintenance and cost was key for me in picking this system" Thanks again, Gary"
Robert B.
Feb 2018
Water Treatment & Purification System Installation and Replacement
Very kind and concerned, they even help us afford the system by giving a discount to us.
Response from Premier Water Systems, Inc.
"Hi Robert, Thanks so much for wrting this 5 Star Review. I am glad we were in a position to be helpful. Thanks again, Gary"
Leslie G.
Nov 2017
Water Treatment & Purification System Installation and Replacement
Rick was very professional & friendly....good at explaining things to me. Answered all my questions. So far, both the service & customer follow up have been excellent!
Response from Premier Water Systems, Inc.
"Hi Leslie, Thanks for acknowledging that "Rick was very professional & friendly....good at explaining things to me. Answered all my questions. So far, both the service & customer follow up have been excellent!" I will make sure Rick's manager is made aware of your review. Thanks again, Gary"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Premier Water Systems, Inc. is currently rated 4.6 overall out of 5.
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Premier Water Systems, Inc. accepts the following forms of payment: CreditCard
Yes, Premier Water Systems, Inc. offers free project estimates.
No, Premier Water Systems, Inc. does not offer eco-friendly accreditations.
No, Premier Water Systems, Inc. does not offer a senior discount.
No, Premier Water Systems, Inc. does not offer emergency services.
Yes, Premier Water Systems, Inc. offers warranties.