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You may be able to get a broken key out of a lock by yourself, depending on the situation. If a portion of the key is still protruding from your lock, try lubricating the keyway and using pliers or even a bobby pin to pull the key out of the hole. If you have jigsaw blades handy, you can also try using those to grab onto the stuck key and pull it out. 

But, if neither option works or you can’t reach the key, your only option is to call a locksmith for help. 

Over time, latch components may wear out or get grimy, leading to this problem. First, check for dirt, dust, or debris in the latch mechanism to ensure smooth operation. Use an aerosol duster and lubricant to clean and loosen. You may also need to tighten the screws in the component, adjust the strike plate, or replace the lock. If none of these steps resolve the problem, consult a professional locksmith.

Begin by checking the power source, typically a battery or wired connection. Ensure the battery is installed correctly, has sufficient charge, and isn't corroded. If it's a wired lock, examine the electrical connections to confirm they are secure and free from damage. Additionally, inspect the lock's programming or settings. Confirm that user codes or access credentials are programmed correctly and that any remote control devices are paired and functional.

Any type of dead bolt lock provides the highest level of safety for a single device. However, it’s also important to determine a lock's grade. Locks can come in either Grade 1, Grade 2, or Grade 3, which indicates how durable it is and if it’s constructed solidly. Safety experts recommend choosing locks based on Grade 1, which offers the highest level of durability.