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"Great job!"

"The guy was nice enough, but the work was scheduled for Friday, June 13 at 8 am; he didn?t show up until 9 am. He stopped working around 3 pm and said he would come back at 9 am on Saturday; he didn?t arrive until about noon. A storm came up at 2 pm, stopping his work. He waited for a while then said he would come back on Monday. He also left materials and tools on my lawn, which I had to move on Sunday so that I could cut the lawn. Finally, the completed job was done haphazardly; the tops of the pickets are not straight, unlike the original fence. See the attached photo?the section with new pickets (far left) is straight, but the one next to it with old pickets is not; the section on the middle right is not straight, and the section with the new and old pickets (far right) is straight. I had specifically asked him to straighten the tops, and he never did."

"Horrible customer service and the product is only getting worse over time. I have ordered 16 shutters from them over 5 separate orders during the last two years. A recent order late last year came with parts missing and getting replacement parts was a hassle because I had to provide pictures. How do you provide pictures of missing parts? My most recent order arrived without the mounting strips and blocking strips being pre-drilled. I received the screws and screw covers but no holes for them. After multiple back and forth with "Angie" from customer service I was forwarded a poorly spelled response from their supplier stating "usually" they don't pre-drill holes. Usually? All of my other shutters over the last two years were pre-drilled. I was then told it was my fault because this order was a single panel shutter vs all my previous orders being dual shutters and I would have to pay to get replacement strips with pre-drilled holes in them. What does a single vs a dual shutter have to do with whether or not holes are drilled in hanging and blocking strips?"

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"Perfect. I enjoyed getting to sit in the storm shelters at their showroom to help with size selection. After signing up for the install, they connect you to an online portal to manage the contract and to update building permit number, etc. Installation was prompt and clean."

"You should probably add 4-6 weeks to the expected delivery date if you expect to need the "enclosed" hardware. I received the blinds in the estimated time, but it came without the required hardware. I have made 4 calls (at least) over several weeks, but the hardware is nowhere in site. It is clear that SelectBlinds.com is a marketing company only has outsourced all production and fulfillment to third parties and evidently has a difficult time coordinating these type of customer service issue. Extremely frustrating that my blinds have been sitting in the floor for over a month and all I need is a few screws. Happy to go to Home Depot to get the screws, but SelectBlinds can't even tell me what sizes I need."

"Repair Clinic sent me a water intake valve that had some scuff marks and an unnecessary fixture (which I thought nothing of, assuming it had been removed from a new dishwasher). When the part did not fix my dishwasher's issue, I ordered a circulation pump, which also failed to fix the issue, so I decided to return both parts. Repair Clinic blamed me for the scuff marks and extra fixture, which is unacceptable. They referenced their return policy which states that parts which have been installed cannot be returned, and denied me any form of refund. For all I know, the water intake valve was defective, and I have no recourse. Don't put any stock in the "No-Hassle 365-Day Returns" they proudly tout on their homepage. Instead, expect finger-pointing and uncaring dismissal. You are better off with one of their many competitors."

"My Dad left an ipad to get a new battery at the Stone Oak location at the beginning of December to the tune of $230. When he picked it up the ipad turned on, but then once it was home, it died again and would not turn back on. He took it back to the store and they called him to tell him it had water damage. (Though it's never been near water and they didn't "find" it with the battery repair.) They finally called on Christmas Eve to tell him that it was ready, when he called back on the 26th they told him it wasn't actually quite ready, they needed to do some checks on it. I called twice, my mom called, and yes, my Dad called. FINALLY when I went in on Wednesday with him to find out what was going on, I was informed that the ipad had been sent to the San Pedro location and that I could talk to the manager there. I talk to one person who gave me the song and dance of water damage again and then I talked to the manager. I was informed that as soon as you walk out the door, there is no warranty on their battery, so my Dad must have done something to the ipad within the days he got home... the "water damage" happened when he got home too by the way. These folks are complete crooks. When I asked the guy why he would charge a senior $230 plus whatever he WAS going to charge for water damage (I assured them we would not be paying any more) when he could buy a new one for $350 at Costco, he said that it was their job to repair them and that he'd be out of a job if he told people it was a wiser decision to buy a new device. He actually had the nerve to tell me that my car mechanic would do the same thing instead of telling me to buy a new car. (I assured him that my awesome Mechanic would NEVER have me make a repair that wasn't in my best interest.) The manager also told me that if he had that conversation with every customer that came in his store, it would take 5-10 minutes per customer and he didn't have that kind of time. Oh. My. I was told that magically the ipad would be ready for me to pick up that night or the following morning and I had them assure me that it would be working. (Now almost 2 months later.) It was. So... dropped of at the Stone Oak (Evans and 281) location and then was sent to San Pedro. DO NOT use Dr. Phonez for anything more than a quick screen repair as apparently that's the only thing they can get good reviews on."