Get matched with top putting green installation pros in Empire, LA

"Buyers beware! Make sure you inspect Bella?s product while it?s in the dump truck BEFORE the dump it on your property! I ordered many loads of their top soil and dirt mix on which to plant grass seed, and they dumped loads of what appeared to be material that was excavated from a site where a building was demolished. The loads contained about 60% crushed concrete with dozens of 20, 30, and 40-pound rocks. Also lots of other debris, such as pieces of PVC pipes, sections of steel chains, small scrap metal pieces, broken glass, and wood mixed with about 40% dry fill dirt. After I sent them pictures of what they delivered to me, they apologized and refunded the thousands of dollars I paid. Unfortunately, they refused to remove these piles of rubble from my property, and I was forced to pay a contractor to remove it."

"From the initial phone call to schedule the appointment through completion of the work, and the post work follow up was all done in an exceptionally professional and top quality manner. Mr. Mearis meticulous attention to details ensured adherence to his workplan and the most efficient and perfectly executed assembly and Installation Service we've had in 9 different states from Maine to California. The equipment was positioned and set up exactly the way we requested. Mr. Mearis reviewed the features and operation of each piece of equipment. He then took the time to monitor our initial operation of the equipment. After our aforementioned test drive, Mr Mearis gave us the User Guides, equipment manuals, the manufacturer warranty documents and his guarantee regarding his services. Mr. Mearis also did the best job we've ever seen in the housekeeping area by diligently cleaning up every trace of work related materials and debris from the work. Anyone who wants to experience a new superior level of total customer satisfaction, see a display of unparalleled craftsmanship skills and results exceeding "White Glove Services", all done at a fair cost. Prepare to be amazed!!!"

"Terrible. I paid a 50% deposit to grade, install drainage, and then put in a new patio, play-area, and turf putting green at my home. They were very responsive and eager when trying to get the business, and over-communicated and offered a discount on services because they were “trying to fill a hole in their schedule”. After paying a 50% deposit, it was verbally agreed that work would start the following week, but then they said they could not get materials. There were intermittent text communications through the following month, with Riverbank (Riverbend) repeatedly committing to new start-dates which were then missed and rescheduled for later. When we scheduled phone calls to discuss specific project timelines and parameters, Riverbank blew off the meetings. I have given them multiple opportunities to commit to start-dates and complete the project, and yet they have failed to show up and do any work, or even respond to voicemails and texts in a remotely professional manner. They have held my deposit for 2+ months now, have not done ANY work and have missed all agreed-upon deadlines and commitments to communicate. I have filed a complaint with the BBB and am currently taking steps to retrieve my deposit back. Will update this review if things are resolved."