Get matched with top heating oil pros in Smithfield, KY

"The vendor was very nice. Prepared. We investigated the issue together and identified next steps. No issue was found and he let me know ahead of time that if he cut the drywall, he would not be replacing it. But, he did clean up after himself, which I appreciate."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"It went very well! Tim came to the apartment and looked at the issue. He told me that he will place the order for the new and more efficient unit than the old boiler and install asap. Tim's crew came the following Monday to demolish the old boiler and installed the new boiler on the same day. The new boiler was up and running on the same day. It was a smooth startup!"

"The only problem I am having right now is trying to leave a review, Idid have a wonderful experience with Jarboe's. I have to give a shout out for Chuck Brown wonderful both professional and personal at the same time. He listened to concerns, answered all questions while me watching him work which is unusual with most repair technicians. I will be recommending Jarboe's for any plumbing issues ."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"It went great as always. The technician, Tom, was very knowledgeable, efficient and polite. I can’t say enough about this company’s excellent service! We discovered Thompson’s Heating and Cooling this past winter when our furnace wouldn’t kick on——We called them for a second opinion and quote, after the first company we reached out to arrived “rushed” and noticeably confused as to what the problem actually was. In fact, the owner of the company himself, claimed that we needed three new parts totaling $1,500. Fortunately, we found Thompson’s! The price? $259 and only one new part! It turned out that the furnace was dirty and the gas valve was blocked. Need I say more. Thank you Thompson for your exceptional service!"

"They worked very hard and finished up in a day. Heat and air are excellent now. I would hire again."