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"Scapes was contracted to refurbish an existing 12x14 (168 ft2) paver patio and stain a pergola. The patio has two sitting walls, one of which was leaning or tilted and needed to be rebuilt. The project reused the existing paver blocks, although a couple of new blocks were added. The quality of the patio work was very good, and I would give them 4 stars for the work. Scapes also stained the pergola which is part of the patio. The quality of the stain application was sub par, and for this effort I can only give them 2 stars. The stain all the way around was uneven, spots were missed, and some spots did not cover the bare wood very well. Scapes also scored very low in the ares of professionalism, responsiveness, and communication. In these areas I can only give them one star. a) Scapes used a different stain than what I had requested and never notified me of the change. Fortunately, the color was very close to what I had requested. (lack of communication and professionalism) b) The pergola is high enough to require a ladder to reach the higher sections for staining. They wanted to borrow a ladder from me. I don't have any ladders, so they went to Lowes to get one (lack of professionalism - when you come to do a job, you need to bring all the right tools). c) Brandon and I inspected the work after completion. We found several areas of the pergola that were not stained. Brandon said he would return another day to do the touch up stain work. After two scheduled times to do the work and two no shows, the work is still not complete. There was never a call or text informing me that he couldn't keep either appointment. (lack of responsiveness, communication, and professionalism) Recommendation: I do not recommend this contractor for the reasons stated above. Yes, they did a very good job refurbishing the patio, but did a lack luster job staining the pergola. And in a sense, never completed the work. Regarding price, I think their cost for the work and effort involved was very reasonable. For price I would give them 5 stars."

"Chris and crew did a demo and rebuild of our deck. Everything started out great. The team moved quickly and efficiently. Several of the employees had to be let go for showing up to work under the influence. I'm almost a weekly basis I was asked for an advance so they could meet payroll. The crew would inevitably show up late almost every day and would rarely put in an 8-hour day. Boards were warping and cracking. The stain was put down way too early and will now need to be sanded to the bare wood and replied according to the manufacturer. The electrical work that they had started was not up to code. I have had to hire an outside electrician to clean up that mess. I don't have a lot of complaints about the actual deck itself, it's very solid and sturdy. The project was left unfinished after over 100 days on the job. One employee who showed up under the influence is still working there. Lack of time management and money management was a huge concern. If you hire this company do not give any money after your deposit until the job is complete and have a solid exit date on the contract. I paid 93% of the overall price and nowhere near got 93% of the work. Personally, I would advise you to save yourself the headache and not hire this company."