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    Verified flooring services reviews

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Avatar for Tom Drexler Plumbing Air & Electric

Tom Drexler Plumbing Air & Electric

4.21(
468
)
Approved Pro

Tom Drexler Plumbing Air & Electric

4.21(
468
)
Approved Pro
Customers say: Super punctual
1982 years of experience
Free onsite estimate

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025


Avatar for Showtime Flooring & More

Showtime Flooring & More

5.00(
5
)
Approved Pro

Showtime Flooring & More

5.00(
5
)
Approved Pro
Customers say: Quality work
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
2024 years of experience

Showtime Flooring & More is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"Showtime was a good show. Will hire again."

Rodney G on September 2024

Showtime Flooring & More is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"Showtime was a good show. Will hire again."

Rodney G on September 2024


James Merideth Drywall

5.00(
2
)
Approved Pro

James Merideth Drywall

5.00(
2
)
Approved Pro
1990 years of experience
Free onsite estimate

James Merideth Drywall is committed to providing the highest form of customer service and customer satisfaction in the industry. With over 25 years of experience James Merideth Drywall is your trusted choice for all of your drywall needs. Please call for your personal consultation.

"He did great!"

John O on June 2025

James Merideth Drywall is committed to providing the highest form of customer service and customer satisfaction in the industry. With over 25 years of experience James Merideth Drywall is your trusted choice for all of your drywall needs. Please call for your personal consultation.

"He did great!"

John O on June 2025


Avatar for Empire Today - Louisville

Empire Today - Louisville

3.71(
12
)
Approved Pro

Empire Today - Louisville

3.71(
12
)
Approved Pro
Customers say: Quality work
1959 years of experience
Free onsite estimate

Empire Today®, known for its famous 800-588-2300® jingle, has been a leading provider of installed home improvements and home furnishings for more than 60 years. Empire® offers quality, name-brand carpet, hardwood, laminate, tile, vinyl, and window treatments to both residential and commercial business customers. Empire provides shop-at-home convenience and on-site consultations, quality products at great prices, and professional installation, even as soon as the Next Day* to 75 of the largest metropolitan areas across the United States. With more than three million satisfied customers, Empire Today is dedicated to customer satisfaction. *On in-stock carpet and flooring styles only in select areas. Excludes floor prep.

"Still a work in progress"

Michele J on April 2023

Empire Today®, known for its famous 800-588-2300® jingle, has been a leading provider of installed home improvements and home furnishings for more than 60 years. Empire® offers quality, name-brand carpet, hardwood, laminate, tile, vinyl, and window treatments to both residential and commercial business customers. Empire provides shop-at-home convenience and on-site consultations, quality products at great prices, and professional installation, even as soon as the Next Day* to 75 of the largest metropolitan areas across the United States. With more than three million satisfied customers, Empire Today is dedicated to customer satisfaction. *On in-stock carpet and flooring styles only in select areas. Excludes floor prep.

"Still a work in progress"

Michele J on April 2023


Avatar for Jami Preher

Jami Preher

New on AngiNew on Angi
Approved Pro

Jami Preher

New on AngiNew on Angi
Approved Pro
Emergency services offered

Hi, I’m Jami. I’m a handyman, painter, and problem-solver with years of hands-on experience in home improvement and property management. I work out of Elizabethtown, KY and travel throughout Hardin County and nearby areas. I specialize in efficient, pain-aware painting workflows, plumbing repairs, and practical fixes that actually last. I blend blue-collar grit with real-world know-how, and I don’t leave a job half-done. If you want someone who shows up, gets it done right, and doesn’t waste your time—let’s talk.

Hi, I’m Jami. I’m a handyman, painter, and problem-solver with years of hands-on experience in home improvement and property management. I work out of Elizabethtown, KY and travel throughout Hardin County and nearby areas. I specialize in efficient, pain-aware painting workflows, plumbing repairs, and practical fixes that actually last. I blend blue-collar grit with real-world know-how, and I don’t leave a job half-done. If you want someone who shows up, gets it done right, and doesn’t waste your time—let’s talk.


Avatar for Counter Culture Plus

Counter Culture Plus

4.74(
46
)

Counter Culture Plus

4.74(
46
)
Customers say: Quality work
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers

Counter Culture Plus is Lexington's most personal surface contractor. We have every award in Central Kentucky, including multiple Super Service Awards here, as well as the highest rating on Google, Houzz, Facebook and seemingly everywhere in our area for consistently and comprehensively delivering a superior experience. In 2018, after over a decade of service to the company, GJ Gerard purchased Counter Culture and his wife Jena, joined the already amazing team, including the legendary Leslie Marcum. Since then, the already impressive name of Counter Culture has slowly and steadily become the brand to revere. We have a very hard system to compete with when excellence is expected. To start, you have to have the ability to do great work. Most of our competition is focused on one thing: VOLUME. And that's not how you perform at your highest level, nor how you thank a customer for their business. We have an inherent dedication to your happiness here that fuels our decisions, our focus, and our commitment to our responsibility to excel for you. So many of the big and little things are obsessed over by Leslie, Cory, and GJ that its very unlikely that you don't walk away feeling entirely cared for and special, because you are. This is all not to say that we are perfect, because that's not true. But perfect is all we ever shoot for. That is absolutely true. We look forward to the opportunity to show you what a decade of doing right feels like. We are extremely helpful on many levels, and have a list of experts in every trade to call on for any of your needs to be met. Be well!

"I am beyond impressed with the work and customer service provided by Counter Culture! They truly went above and beyond to ensure that we had a exceptional experience. We visited quite a few different granite/quartz showrooms in Lexington and found that Counter Culture had the best selection for white quartz and was reasonably priced. What really made our experience so great was that after the counters had been installed, that evening we realized we needed our dishwasher bracketed to the counters. We texted GJ (the President of Counter Culture) and he came out at 7:00pm that same night. We were not expecting him to drop everything and come out that night and were blown away by the level of care and customer service he provided. While the counters and workmanship is beautiful, I think our experience speaks volumes to the overall experience and attention you will receive as a customer here!"

Rebecca D on September 2020

Counter Culture Plus is Lexington's most personal surface contractor. We have every award in Central Kentucky, including multiple Super Service Awards here, as well as the highest rating on Google, Houzz, Facebook and seemingly everywhere in our area for consistently and comprehensively delivering a superior experience. In 2018, after over a decade of service to the company, GJ Gerard purchased Counter Culture and his wife Jena, joined the already amazing team, including the legendary Leslie Marcum. Since then, the already impressive name of Counter Culture has slowly and steadily become the brand to revere. We have a very hard system to compete with when excellence is expected. To start, you have to have the ability to do great work. Most of our competition is focused on one thing: VOLUME. And that's not how you perform at your highest level, nor how you thank a customer for their business. We have an inherent dedication to your happiness here that fuels our decisions, our focus, and our commitment to our responsibility to excel for you. So many of the big and little things are obsessed over by Leslie, Cory, and GJ that its very unlikely that you don't walk away feeling entirely cared for and special, because you are. This is all not to say that we are perfect, because that's not true. But perfect is all we ever shoot for. That is absolutely true. We look forward to the opportunity to show you what a decade of doing right feels like. We are extremely helpful on many levels, and have a list of experts in every trade to call on for any of your needs to be met. Be well!

"I am beyond impressed with the work and customer service provided by Counter Culture! They truly went above and beyond to ensure that we had a exceptional experience. We visited quite a few different granite/quartz showrooms in Lexington and found that Counter Culture had the best selection for white quartz and was reasonably priced. What really made our experience so great was that after the counters had been installed, that evening we realized we needed our dishwasher bracketed to the counters. We texted GJ (the President of Counter Culture) and he came out at 7:00pm that same night. We were not expecting him to drop everything and come out that night and were blown away by the level of care and customer service he provided. While the counters and workmanship is beautiful, I think our experience speaks volumes to the overall experience and attention you will receive as a customer here!"

Rebecca D on September 2020


Avatar for A-1 Concrete Leveling Inc

A-1 Concrete Leveling Inc

4.83(
24
)

A-1 Concrete Leveling Inc

4.83(
24
)
Customers say: Super punctual
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Concrete leveling, lifting, raising, mudjacking, slabjacking to any type of concrete that has settled or sunken, saving 50 to 70% over the cost of replacement. We are able to most jobs in less than a day, and do not tear up the yard.

"on time and on budget"

curtis r on November 2020

Concrete leveling, lifting, raising, mudjacking, slabjacking to any type of concrete that has settled or sunken, saving 50 to 70% over the cost of replacement. We are able to most jobs in less than a day, and do not tear up the yard.

"on time and on budget"

curtis r on November 2020


Avatar for Authentic Stone Creations

Authentic Stone Creations

4.76(
25
)

Authentic Stone Creations

4.76(
25
)
Customers say: True professional
Recommended by 96% of Angi customers
Recommended by 96% of HomeAdvisor customers

Authentic Stone Creations specializes in all aspects of brick, block, concrete, and stone masonry construction. Each project is considered and constructed with precision and professionalism from initial design to the last finishing detail. Whether you are in need of a new masonry structure, repair, or remodel, we welcome the opportunity to earn your trust in our business. Thank you for considering us for your next masonry project.

"It's beautiful. We have a patio, firepit and retaining wall. They were awesome to work with and would recommend to all. They really treat people the way they would treat family. Don't be surprised if you ask them to bid a project, with other contractors bidding as well, and Authentic Stone is the only one to reply. That's your first sign. Don't be surprised if you receive other bids and AS comes in the lowest. That should be your final sign. No subs, they do the work themselves, great communication and job was done in 5 days. We look forward to having them back for more jobs."

GARY A on July 2018

Authentic Stone Creations specializes in all aspects of brick, block, concrete, and stone masonry construction. Each project is considered and constructed with precision and professionalism from initial design to the last finishing detail. Whether you are in need of a new masonry structure, repair, or remodel, we welcome the opportunity to earn your trust in our business. Thank you for considering us for your next masonry project.

"It's beautiful. We have a patio, firepit and retaining wall. They were awesome to work with and would recommend to all. They really treat people the way they would treat family. Don't be surprised if you ask them to bid a project, with other contractors bidding as well, and Authentic Stone is the only one to reply. That's your first sign. Don't be surprised if you receive other bids and AS comes in the lowest. That should be your final sign. No subs, they do the work themselves, great communication and job was done in 5 days. We look forward to having them back for more jobs."

GARY A on July 2018


Brazilian Direct

5.00(
33
)

Brazilian Direct

5.00(
33
)
Customers say: True professional
Recommended by 96% of Angi customers
Recommended by 96% of HomeAdvisor customers

WE do NOT do installation! Mill Direct - National Wholesaler Distributor Hardwood Flooring & Decking. 17 years ago, we started with a simple goal: to offer the finest exotic Brazilian hardwood floors available, online. We are an innovative flooring company that offers honest, knowledge-based, outstanding personalized service delivered with integrity and respect.We believe an informed customer is a happy customer. Our team of specialists, with over 45+ years of combined experience, is here to help you make the best decision for you and your project. We offer only the highest quality of hardwood products for the best available price, and no seconds or odd lots, allowing you to buy with confidence. We offer total value of the highest quality product coupled with outstanding service based on integrity providing assistance and support before, during, and long after the sale. We warranty our products and stand behind them. We work directly with the largest and best mills globally, giving us unmatched access to the highest quality and volume of flooring stock while other companies may be limited. We care about our customers and our community while minimizing any negative impact on the environment. Experience You Can Trust Brazilian Direct Ltd. Exceeding Customers Expectations Nationally for 12 years. Mill Direct - Premium Exotic Hardwood Flooring, Lumber and Decking. ------------------------Best BBB in the Industry after 1years! Better Business Bureau - Brazilian Direct Ltd. Accredited BBB with A+ after 10 years. (QUALITY Matters) Since registering our business with BBB 12 years ago (Brazilian Direct Ltd. has been BBB accredited since 8/19/2004) Brazilian Direct Ltd. has an A+ rating with BBB. ----------- http://www.bbb.org/washington-dc-eastern-pa/business-reviews/manufacturers-and-producers/brazilian-direct-ltd-in-quakertown-pa-75001117

WE do NOT do installation! Mill Direct - National Wholesaler Distributor Hardwood Flooring & Decking. 17 years ago, we started with a simple goal: to offer the finest exotic Brazilian hardwood floors available, online. We are an innovative flooring company that offers honest, knowledge-based, outstanding personalized service delivered with integrity and respect.We believe an informed customer is a happy customer. Our team of specialists, with over 45+ years of combined experience, is here to help you make the best decision for you and your project. We offer only the highest quality of hardwood products for the best available price, and no seconds or odd lots, allowing you to buy with confidence. We offer total value of the highest quality product coupled with outstanding service based on integrity providing assistance and support before, during, and long after the sale. We warranty our products and stand behind them. We work directly with the largest and best mills globally, giving us unmatched access to the highest quality and volume of flooring stock while other companies may be limited. We care about our customers and our community while minimizing any negative impact on the environment. Experience You Can Trust Brazilian Direct Ltd. Exceeding Customers Expectations Nationally for 12 years. Mill Direct - Premium Exotic Hardwood Flooring, Lumber and Decking. ------------------------Best BBB in the Industry after 1years! Better Business Bureau - Brazilian Direct Ltd. Accredited BBB with A+ after 10 years. (QUALITY Matters) Since registering our business with BBB 12 years ago (Brazilian Direct Ltd. has been BBB accredited since 8/19/2004) Brazilian Direct Ltd. has an A+ rating with BBB. ----------- http://www.bbb.org/washington-dc-eastern-pa/business-reviews/manufacturers-and-producers/brazilian-direct-ltd-in-quakertown-pa-75001117


Avatar for FASHION FLOORS INC

FASHION FLOORS INC

4.91(
11
)

FASHION FLOORS INC

4.91(
11
)
Customers say: Quality work
Recommended by 90% of Angi customers
Recommended by 90% of HomeAdvisor customers

Family Owned and Operated Business. In business since 1976. With our many years of industry experience installing flooring, we offer not only expertise but peace of mind—you know the job will be done right the first time. Not sure of quantities and supplies? Ask about our in-home measurement services. We will measure your space to determine accurate material quantities and to eliminate waste. Come visit our store to browse through all of our flooring supplies.

Family Owned and Operated Business. In business since 1976. With our many years of industry experience installing flooring, we offer not only expertise but peace of mind—you know the job will be done right the first time. Not sure of quantities and supplies? Ask about our in-home measurement services. We will measure your space to determine accurate material quantities and to eliminate waste. Come visit our store to browse through all of our flooring supplies.

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Flooring Installation questions, answered by experts

No, everything doesn’t get wet if the bathroom is well-designed and the fixtures are properly installed. It’s important that the floor of a wet room drains correctly, and proper waterproofing and slip-resistant flooring are used to avoid creating slipping hazards. Since the shower isn’t housed in an enclosed space, you’ll need to make sure the towel rack and toilet paper holder are placed in areas where they won’t get wet.

Basements are commonly converted into game rooms. The potential challenges you may run into include controlling moisture, working with low ceilings, limited natural light, and the need for additional electrical or HVAC work. Addressing these issues can add to the total cost, but it ensures a comfortable and functional space.

There could be several reasons why your carpet padding has adhered to the floor. Some of the most common reasons include:

  • There was intentional gluing or stapling to the surface.

  • The polyurethane and floor bonded over years of wear.

  • Pet urine, spills, or other substances leaked through the carpet and created a sticky surface.

If the carpeting in the home has not been changed in a long time, clearing off the padding underneath could be difficult. Pet urine can wreak havoc on carpeting and the flooring underneath. If you plan to reinstall carpeting, remember to use proper cleaning techniques for removing pet urine odors to prevent future problems.

Dry rot or severe water damage may warrant a replacement, but you don’t always need to replace damaged subflooring. If your subfloor has warped because it was installed incorrectly, you can sometimes shim the panels (in other words, add a thin, wedge-shaped piece of wood to level the surface). If your subfloor bows upward, you may be able to sand it down at the joist so it’s level, depending on the extent of the damage.

No, termites don’t eat bamboo flooring like they do hardwood flooring. That’s because bamboo is a hardy grass that is naturally resistant to many pests, including termites. If you’re concerned about termites or other pests that could damage your floors, you can achieve a look similar to hardwood without the stress of pests by installing bamboo flooring.

The Ekron, KY homeowners’ guide to flooring services

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