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"Eric Furman crew did an excellent job leveling, stablizing, the driveway and sealing cracks"

"I’m devoting the time to write this positive review because of Jordan Pankey and the AFS crew that took care of my family’s crawlspace water issues. We purchased a new home in 2022 and learned after living here for 6 months that we had significant (over 2’ of standing water) water issues in our crawlspace. You can see the videos of the water we found in Feb. The home was covered under a builder’s warranty; thus, we gave them first opportunity to fix the issue. No luck! After living through several failed attempts and continuing to see my crawlspace flood, I couldn’t take it anymore and asked to bring in a professional. As someone who was ignorant to water issues, I brought four waterproofing companies to my home to give me an assessment and quote. All four had a great reputation, online reviews, and overall I felt any one of the four could have improved my water problem from where I was at. I went with AFS for the following reasons: • Jordan Pankey: He was hands down the most professional, knowledgeable, and responsive sales representative that I worked with. I’m a very detailed oriented person and regularly had questions pop up in my head. Throughout the day/week/weekend, I would text or call Jordan and he would answer. In a world where it seems you have to chase contractors for help, I couldn’t have been more impressed with Jordan. • Lifetime warranty for the structure of the home: In my case, my home will always have to combat water and it was important to me to pick a solution that offered a lifetime warranty for the structure of the home – not one that says “lifetime” but the fineprint defines it as 25 years. Someday when I’m gone, whether it is my kids or a complete stranger living in this home, I’m pleased to know their water issues will be taken care of. • Reputation/Credibility: AFS’ Google reviews, A+ BBB rating, and past awards (e.g., Angi 2022 Super Service Award) are all indicators of a company who consistently performs at a high level with a high degree of customer satisfaction. With as big of a job a full French drain and encapsulation was going to be, I wasn’t interested in rolling the dice with a smaller, new company. • Quality of the material: AFS’ recommended parts and supplies were exponentially greater than their competition. For example, the encapsulation thickness was 120 mil when most of their competitors are 1/6th of that. Why? The thicker encapsulation not only prevents rips and tears from occurring, but it also helps provide a control environment for the humidity and temperature to be controlled. Both of these help with the comfort of the home upstairs; energy saving. • Fairly Priced: With the aforementioned accolades and quality of material, I was pleasantly surprised that AFS wasn’t the most expensive solution I got an offer on. They were in the middle and fairly priced. To the onsite crew DJ, Cyrus, Nick, and Aaron – Thank you. Over the two days, this AFS crew was at my house and finished the French drain and full encapsulation. Both days they busted their butt and didn’t leave without being sweaty and dirty from head to toe. This is hard work, and I greatly appreciate the time and attention you spent to take care of our home. My family can now rest at night and enjoy hearing the rain drops on our roof and not worry about flooding."

"Braxton came as scheduled to level up the various slabs of concrete in our driveway. He was professional, knowledgeable, and efficient. We are pleased with the work he did and the level of service he provided! The weather did not allow him to finish the job to his satisfaction. So, he returned a few weeks later when the weather was forecast to be dry for the day to seal the cracks and cover them with sand. Not only was the end result aesthetically-pleasing, it is sealed now to protect from any water getting underneath the concrete slabs in the future. He and Landon were professional, thorough and efficient. Highly recommend!"

"Very professional and did a great job with the install. I would highly recommend them to anyone. This was a very tedious project since the previous owner/contractor used little to no insulation in the ceiling and walls of the addition on our house. It was miserably cold in winter and miserably hot in this summer heat. Once the insulation was installed, there was an immediate change!! They came in, did great work, and cleaned up!"

"I wanted to follow up my earlier post now that the job has been completed. The work to be done, our house was built in 1968 and there was a gap between the basement wall and the foundation that needed to be filled. We also needed to encapsulate the space. We were in the process of selling our home, and this issue came up in the home inspection. As anyone who has bought or sold a home this summer knows, we found out all the contracting firms are booked solid. We offered to work with the buyer, making repairs after close via escrow, but the buyer rejected and the offer was withdrawn. We decided to go through with the repairs recommended in the inspection report, including the work listed for the crawl space before relisting. We were concerned we would end up in the same situation, unable to make repairs in the inspection report. We had already purchased our new home and were carrying two mortgage payments. Another delay to close would be expensive. As mentioned earlier, Marty from Advantage Restoration was able to inspect and provide us an estimate for the work needed within days of our call. The owner of the Advantage, Mike Bird, called me directly to work out the schedule. Advantage Restoration was booked up, but our job was a smaller one, so they were able to fit our project between other projects. The work was started at the scheduled date and was completed in 2 days, as estimated. All work was done as specified on the estimate, and the final cost matched the estimated cost. The work itself looked great. The work crew explained the work and each step in the process to completion. The final result, we relisted the house and received a new offer. After inspection, there were no remediation items listed by the buyer, including the crawl space, and we are moving straight to closing. Mission accomplished! Much thanks for Advantage Restoration for being flexible with their scheduling and performing top notch work to help sell our house."

"Potter House was very responsive, calling back and providing an upfront no-BS time estimate for when work could actually begin (if we had decided to use them). Due to the busy nature of their schedule, they weren't expecting to be able to begin work for at least three weeks but, knowing the nature of our problem, were willing to come by and provide an estimate. When the gentleman I was dealing with came over to look at our problem he was, once again, upfront about how long it would be before Potter House would be able to begin work. He was also quite knowledgeable and honest about the different aspects of work and sub-contracting that would be required to get done what we needed. All-in-all, I was very appreciative of not being strung along nor having to do my own follow-up. Though we didn't end up using them (since we needed to get the work started before they were available), I would not hesitate to call them up again for future work.
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"We've got American Home Shield. So that kinda varies but united air temp has done some work for us. Probably a couple years ago, I think so. I think its two years ago. They did work on our air conditioning. Well you know with American Home Shield you only pay $75.00. You sign up for a year , its like something you subscribe to.  You call and contact American Home Shield and they have somebody contact you whose in line with their services and agrees to work with them. You pay $75.00 and if its not done correctly for each visit but if they come back twice you don't pay again. Its like 400 and something a year. Its fabulous, its fabulous. If you need plumbing , H VAC, lighting, its amazing. Its worth every dime. And if they can't fix it they replace it at no charge unless you want to upgrade There are some different companies but even when we refinanced our house they had us, no we bought another house in Winchester for our son. And they made us have it in with our policy and they use American Home shield. its fabulous and you don't have to do the searching or anything, If you aren't happy you just tell American Home shield. One time United Air Temp tried to talk us into , they did some plumbing work too, and they were going try to talk us into replacing it with a cheap model. That isn't American Home Shield policy its with the same thing or you can pay to upgrade. Pay the balance of an upgrade. We use it all the time. When my son has issues with his house I tell him just call American Home Shield. They guarantee they will be out within 72 hrs but its usually within 24 hours. We contacted them last week about my son's air conditioning. They came out right away, they had to order something. They had to come back out and they did last Wednesday and they fixed it."

"The work they did is still working. The system works but it seems like we have a leak in the front of the house. The front of the house actually has three continuous sections and there is one place where it kind of runs down the side of the house a little bit. The product itself, the incaps were painted to match the color of the choice of gutters but they peel back to white. When we called, they were right on time."

Dale Hollow Hideaway Resort is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"I was very impressed with Sentri Homes - their customer service was excellent. They sent a subcontractor to install some vinyl laminate in my bathroom and he ended up getting glue all over the carpet in our bedroom. The sub ended up ghosting both me and Sentri, leaving me stuck with a ruined carpet. Sentri stuck with me for over a month to get the carpet replaced with the identical original and to get the vinyl job 100% completed. The carpet was a Home Depot exclusive and Sentri handled everything with them. I will be using Sentri for a much bigger renovation I have coming up soon, because I know that they will make sure everything gets done right no matter what problems come up. The vinyl looks great too."