Get matched with top window pros in Fredonia, KS

"The windows were as we expected. We can now feel the effectiveness of the windows in terms of insulation from outside cold."

We take great pride in our experience, expertise, quality and customer service that \nwe provide to meet your needs. It is our mission to provide excellent workmanship \nand complete customer satisfaction from start to completion of a project. \nIn order to understand the needs and expectations of our customers, \nwe take great care to work and communicate with every customer a professional manner. \nOur reputation is based on service, safety and quality, regardless of how large \nor small the job.

To learn about Mad City Windows and its history, you need to start back in 1998 when our family-owned company first opened its doors and changed the face of home remodeling in Wisconsin. From the beginning, our business has been built on a foundation of friendship and trust and, in return, local homeowners have come to know they can place their trust in us. In order make certain that we consistently earn that trust, we are dedicated to ensuring the expert, seamless delivery of high-quality products and remodeling solutions to homeowners throughout our service area. \n \nToday, we expand our home remodeling expertise across Wisconsin, Minnesota, Iowa and Illinois. With over 50,000 completed projects, we take our 2+ decades of experience to serve the communities of Minnesota, Iowa and Illinois. They can expect our highest standard of service and professionalism.

Im jason. I have 20+ years of experience in cleaning organizing. I pay attention to detail

With over 30 years of construction experience from new construction to full recovery operations. List of services can be found on my website.\n\n

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Sales process was good, courteous and helpful. Installation instructions were easy to follow. Did have a small issue with one sensor which was easily solved with a call. Control panel is easy to use and well constructed. Phone app is the best part. Not a big fan of a 2 year contract and the monthly rate feels a little high, but definitely a decent system. I had emailed them a question pertaining installing on double hung windows and never received a reply, but other than that their phone support prior to that was good."

"I followed the process of making a claim through the CHW website. in just a few minutes after completing, I received an email that it was received and being dispatched. The same evening, CHW sends a response that a technician will be arriving the very next day, within a 5 hour window, between 3pm and 8pm. I received a phone within the first hour of that 5 hour window, and the tech was just 5 minutes away. He was very courteous, had all the proper PPE, in this day and age, and even took his shoes off out of courtesy to the homeowner. I showed him the issue with the fridge, and he immediately went to work. The job took about 25 minutes, with majority of that, simply melting the block, with a steamer. Not much chit chat, but never feeling awkward. Overall a very positive experience."

"Good service. They even did some art work on the windows. They have do some good work for us several times."

"Installation went quicker than expected.  Matt is great at coming up with design ideas for your house but wants input and will be honest with you if he knows that something you suggest will not look good.  Recommend visiting local houses that they have done plus pics on websites.  This helped us decide on product, style and design.  All crew members were incredibly friendly.  The window installers were two of the nicest people we've ever met.  There were a few hiccups that were addressed and corrected in a timely manner.  Matt is very critical on final inspection and ensures his crew is there to address any unresolved issues. Overall product and design exceeded our expectations.  We will be calling them in the future to design a deck and brick work.
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