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They're not lenient at all. They never work with people. They're like it is what it is. I just have the basic services but I find it's expensive. With the previous company, if for whatever reason you forgot to take out your garbage, I would call them back and they'd get your location and say,...

The service has not increased, although the cost has gone up over 40%. One explanation was that gas prices effected the increases when it got to nearly $4.00 per gallon years ago, then gas prices went down and service price went up again. To stop service would cost me $15.00 for them to pick up...

They are mandated by the city and are the only ones provided for us. I would continue to use them in the future.

3rd person barely did anything she was in car most of time very slow. No motivation no. Huddle wasted time for over her hired for costly and felt very disappointed.

I got suckered into getting my trash service from these guys because of the recycling.  I try to be "green" and thought this would be a great service.  All the promises of the coupons being worth the service are not really true--on the commercials, for instance, they said there were Target...

Waste Management called before Thanksgiving and Christmas to tell us that Thursday service would be changed to Friday because of the holidays. But we forgot the change and requested a special pick-up. They said that the trash would be picked up on Monday. The collectors came on Saturday instead....

Horrible service. My father in law was paying almost 250 a month. Then when he tried to cancel his services. The man who he had signed up with acted like he was new. But my father in law had his contract from 2019. The customer service on the phone was horrible as well. I tried to explain why my...

This company cannot get anything right. After moving we had multiple times where our trash was not picked up and I was on auto-pay. I called them and was told I had not paid. But I did. Then I had to bring the trash out again for them to get it a couple days later. Multiple calls as well. This...

I requested my trash service to be cancelled at one location and moved to another on a specific date. I was told this was not a problem and that the transition would be seamless. However three months later I paid two more trash invoices and realized I was being charged incorrectly and that my...