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Yes, unfortunately, it is normal for wall and floor tiles to crack, especially when you drop heavy items on tiled floors or place heavy objects on them. Tiles are also more susceptible to cracking when ceramic tiles designed for walls are installed on floors, as these are often not strong enough to handle heavy loads from foot traffic and furniture. Similarly, tiles that are installed incorrectly, lack adequate subflooring, or have other installation problems are prone to cracking. To avoid these problems and the inevitable repair and replacement costs they bring, always hire a professional for tile work and follow best practices for installation.

Updating your backsplash without removing the tile is possible in a couple of different ways. First, you can remove the old grout and replace it with new grout to give your backsplash a fresh look. You can also change the grout color, which can have a surprisingly large impact on the final appearance of the backsplash. Finally, you can paint the original tile to totally change the look of the backsplash without removing it.

You can technically install tile over tile, but we don’t suggest it. Installing tile over any surface that isn’t a completely flat and prepared subfloor will result in a shoddy overall job, uneven flooring, tiles that don’t adhere, extra weight, gaps, cracks, and room for moisture and dirt to enter. For the best results, only install new tile on a flat, sanded surface like subflooring or concrete that is prepared for tile.

If you have asbestos tile and would rather tile over it than remove it, or if your existing tile is completely flat and bonded tightly to the floor, you may be able to tile over existing tile. But experts recommend thinking twice before you do.

Mortar and thinset both serve the same purpose—tile adhesion—but have different compositions and use-cases. Thinset is heatproof and presents a wide range of possibilities due to the added polymers. Mortar is typically used for bonding stones and brick. Thinset is rarely used outside, while mortar is rarely used inside.