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"Excellent service!!"

"Cut my grass but stated couldn’t trim my hedges at that point. Will see what happens in the spring."

"In August of this year our regular "tall hedge team of trimmers" told us our two 17 foot high arborvitae hedges were now too tall to reach. I then began to research and contacted the top 10 "well known & high rated " Porter County Tree Trimmers, Lawn Maintenance and Landscapers, including Purdue's extention Department of Forestry . I was asking these business to trim my high hedge or if they knew somebody who had the right equipment to trim my high hedges. Half replied, they were not interested, the other half, never replied. Then I reached out to a newer business "10X Better Lawn and Landscape". James replied quickly and with enthusiasm! He came to our yard and looked at the huge hedges and addressed our concerns and gave us a quote, which was surprisingly about the same as we had been paying others. He emailed us the quote, with a well written job description and time frame. Within two weeks he was out with his crew and equipment . He also trimmed our many long boxwood hedges as well. James and his crew were professional and their trim work was even and precise. We will call him next September!"

"Work started good for the first week, although I was told the job would be completed within 3-4 days. I was told that they had to complete other jobs and would return to my job. But they never returned. Initially they started avoiding my phone calls until I did hear from them any more."

"Pinnacle Landscape was AWESOME! They are very diligent workers. Rich was very efficient in keeping communication with us as needed. He was very knowledgeable, very helpful in answering our questions, providing guidance, as well as leading and working closely with his team. The project was started and completed in a very timely manner. They are very hard workers and work with care. We are extremely pleased with the results. We will definitely be recommending them to our family, friends, and neighbors."

"The quality of the work was poor, the sod was laid and not rolled out which is preventing the sod from catching and causing the lawn to look uneven, the grass seed/ dirt was spread sporadically over the front lawn without focusing on the bare spots which was the ultimate goal of the seeding. (for treatment/solution to holes in the lawn to promote grass growth in those areas.) Also there was very little grass seeds or dirt spread to back lawn. I brought this to Kevin's attention and he said he would take care of it and that he ran out of dirt, also his response to my calls or e-mails was not timely or not at all. I called and text him on several occasions requesting that he comes to complete the job and he never showed up to complete the job as promised. I also feel the additional cost he charged ($1500) to lay 4 to 5 rolls of sod for 20 ft. x 24 ft. area (480 sq. ft.) , was over priced and he took advantage of me and I am a victim of price gouging. His initial quote he gave me was 3400 (for the seeding, retainer wall removal, aeration, power raking, cutting the grass, plant 1 bush) but I just noticed he has put 3500 on the contract so even in that instance I paid him $100 more than what was agreed upon. The contract that he wanted me to sign was very extensive and "construction focused" and did not address everything we had discussed for this project. It basically was an agreement to ensure payment and cover himself if I did not pay. When I noticed the contract did not list line by line description of the scope of the work I brought that to his attention and asked him to include what the job would intel ( work order) listing what we had talked about. He told me he would bring it when he came to do the job. I didn't receive anything, but he had already came to to start the job. By the time he finally came to start the job I had received a warning from the village due to my grass had grown more then 5 inches waiting for him to come and take care of cutting the grass when he was to start the project. The overall communication and follow up with this company is not good and they do not provide detailed scope of work orders even when requested."