Get matched with top countertop and backsplash pros in Nappanee, IN

"Excellent! They were present every day, worked all day. Very efficient, considerate, pleasant and knowledgeable. Very conscientious. Cleaned as they went with very little dust left after any chore. Will recommend them highly and will hire them again!"

"Overpriced! 5 hours spent at our house over 2 days. I didn’t see an itemized list of charges until the receipt after payment. Original estimate was over $2400! I removed items I knew our electrician could do for less. Estimate still $1800, but I thought I’d be happy with the quality. When I received the itemized receipt afterward, I noticed they charged $189 to repair the porch railing. This was minor repair - requiring 1-2 nails in 2 areas total. Buying an air powered nail gun costs less than $189. And they only fixed 1 of the 2 areas, so they didn’t even complete the task. The power washing done before painting the railing was minimal and suboptimal. I immediately contacted Mr. Handyman and was told that my questions would be reviewed. Silence. I’ve had an electrician come to our house- 8 hours of work including the 2 things that I removed from the Handyman list. Their work was more extensive (8 tasks), total charge $650. I’m blown away by how overpriced Mr Handyman is! Beware"

"Jay and Terry Holm and their team did a great job. This is the second time they have undertaken a major project at our house; two years earlier they renovated our kitchen and two baths, installed new windows throughout the house, and painted the interior. They and their employees are not only true craftsmen but also genuinely nice people. They arrive on time as promised and work steadily and hard throughout the day--in this case working outdoors all day in the summer heat and humidity. Their prices are not inexpensive but, for us, the confidence we have in the excellent quality of their work and the professionalism of their team members makes the cost well worth it."

"I hired Paul Davis to lay laminate flooring in my kitchen and hallway. My ice maker coil leaked that lead to my kitchen walls, kitchen floors, hallway, and my small bathroom to get wet. This claim started in Nov of 2021. I got an estimate from Paul Davis from my insurance company. To pull the cabinets out in my kitchen to repair the wall, put the cabinets back in, redo the trim in the small bathroom, lay the flooring, etc... It was close to 5000. The only documents or paperwork given to me about the cost and work that needed done was the estimate. In it, documented my small bathroom being redone with trim, the washer and dryer area being redone with drywall, counters, trim, etc.... Originally, we thought my kitchen cabinets had to be pulled out to repair a wall that got wet, but just taking off the counter, we found out, there was no wall, (there's no wall, to be fixed with no cabinets pulled out and back again to be charged).... More then half of the work did not get done. I received, finally, a bill after a month and half. It was NOT an itemized bill like I asked! It just has what is due which is around 4600. Ok. I asked for an itemized bill because after dealing with them for a few months, I knew, they would overcharge. If an itemized bill can not be issued, clearly there's charges on it that should not be charged. This was one of the most stressful and terrible experiences of my life. The first time that someone came out to do work, was a man and a woman. She said that she was still training. All they did was take off my kitchen counter to try to look at the kitchen wall to see if it was damaged. It turns out, a previous owner had that part of the wall removed. It must of flooded and got wet at a different time. There was just a small piece of the wall from under the sink that had mold that I pointed out. I said I would paint it with mold primmer. The guy said he was leaving to get mold primmer spray paint. I did not think spray paint was a good idea, the spot was small and could be reached with a paint brush. He got primer and missed the spot and got paint on the inside of my cabinets. Then he put the counter back on not even flush against the wall and my paint chipped and cracked around the counter. The only part of the wall that needed repaired was a small area behind my fridge. He really replaced a small amount of drywall then mudded it, then told me to sand it and paint it and left. These people did a terrible job. The girl was new. These were not highly trained and skilled employees and the job was small and done horrible. This charge should not be crazy high. I have pics. Then the paint and floor guy was suppose to come out and never showed up. Finally, the painter was calling me at work, like three times saying he's on his way to paint! Nobody scheduled this appointment. I had to leave work! Then I asked before the work even got started if I could pick up the paint color and flooring. Yea that's a joke. I had to pick a color on the phone! So I just said like an off white!!!! Who picks a color on the phone! He didn't fix the counter and painted an area that looks like he put concrete on the wall because it was so thick. He missed a part of the wall. I ended up repainting most and painted all my trim, door, window, etc.... He didn't even prep the walls. He even said yea, I'm suppose to wait between coats and do so many, but.....I got to get it all done in a day. Oh ok super. The floor people didn't show again. Then, they would just pop up whenever. It took days for 3 people to do that..... All they did was smoke cigarettes and fight. They were not highly trained or ever even laid that material either. They had to remove my old tiles and concrete the floor. Of course they waited to do under the dryer and washer last. It was wet and they had to finish that day and just laid that on wet ground and didn't concrete under that. Then when they removed my trim, they tore my wall! They didn't do all the door transitions which oh I'm sure I got charged for them! They even had a door transition ordered and it wasn't even for my house and I am pretty sure I payed for that! When they got down they would wait in my house laying on the floor for a ride even sleeping! They took the Menards rebate when I payed for the supplies! After he charged me even more for my flooring when they took a sample and did an estimate then charged me like double! I even broke up and trashed my laminate flooring. They even put trash in my outside garbage can but charged me to get rid of materials! My tiles cracked because it took them so long to start working. I work third shift, I would have to rush home then not sleep and this was for weeks. At one point, I got a call, they were dropping off my flooring so I had to get home!!!! Or I guess it would be left outside! I had to guess what, leave work again!I was even scared to sleep because I could get robbed because one dude woke me when I slept once asking me about my collection in a different room!! Finally I said don't do the trim, you have messed up everything! Then they wanted to use my old baseboards but charge me ? He then told me to pick between baseboards or trim. I said no so he said he won't put trim just new baseboards and he will be so kind to take half the cost and I just need to pay 100 more!!!! I went and brought trim and new baseboards and it was a total of 150! Including more wall covering to try to cover my torn wall! Then he had me sign some paper and not sleeping for days, I was worn out. I just signed because I couldn't fight. Then I realized after he left, that probably was retyped and not the original estimate and he just had me sign that to force me to pay him in a contract and was rewrote to not include everything because he left with it and I didn't get a copy! That guy was manipulating and trying to charge a single mother with no child support a fortune because he was playing mind games lying. He would keep changing the price on everything. I could write so so so much more, I paid my bill knowing I just got screwed. This is a horrible company. I do not recommended them. In order to fix all their mistakes in just the hallway, I had to remove my wallpaper, fix the walls, and paint the walls! Then since my counter was not flush against my kitchen wall and there was not caulk or anything to stop water from trickling down the wall behind my sink, it smells like mold under my sink when you open the cabinets, exactly what I told the company would happen!!!!! This company even showed up at my mom's house asking about a fire she just had asking for work! I was sitting right there like really! Don't hire them!!!! I have to hire someone to fix my counter! I want to sue them!"

"I purchased a cultured marble vanity top with a matching custom side splash. The sink and side splash came together in the same box, not ordered or made separately. The side splash came approximately ¼ inch too high. When I contacted American Kitchen and Bath, I was told that the side splash was within their error tolerance and the incorrect size was not their problem. I had to have the contractor, who was installing the sink, sand the side splash down to fit. I paid $56.00 for the custom side splash and then had to pay the contractor to fix it. I also purchased a cultured marble vanity top with a matching custom side splash from a large box store. The side splash cost $35.00 and fit perfectly."

"We went here to pick out granite surfaces for a new walk-in shower in the master BR...bench tops, soap shelf tops, window sill and curb sill. Everything went fine at the store. Things fell apart after that. Deadlines weren't met...repeatedly, deadlines they set. Expectations they set went unmet. Communication was poor. If something is wrong just tell me. I can deal with that. Fortunately our contractor did the work of communicating with them and making things happen...finally! Probably a good thing it wasn't me.Don't keep telling me what you think I want to hear and completely destroy your credibility with lousy performance. In the end, we got the project done and are fairly certain about what happened. Not going to share that because I am not completely sure. However, we are absolutely certain that we'll never do business with this company again. We would encourage you to look elsewhere. This product is expensive. Choose wisely. There are plenty of options out there."