Get matched with top professional moving service piano pros in Highland, IN

"They were fantastic. Moved my grand piano across states quickly and were responsive/helpful throughout the process. Thanks!"

"Wrecked my $10,000 sleep number bed. Do not use."

"MiniMoves Inc. was very efficient in handling our small move. They were responsive in getting a quote to us and setting up a pickup time. The 3 men (Tay, C.J. & Chay) who showed up in a timely fashion, carefully packed up all our items and were very professional and respective in our home. Our items were received at the other end of the move quicker than expected. Again the men who delivered our items were very professional and communicated well with us. All of our items, many of which were valuable art pieces were delivered and unpacked in perfect condition. We couldn't be happier with this small move experience. We will definitely use them again for another small move in the future. We are gradually moving our belongings from Chicago to Palm Desert, CA in setting up our winter home. So glad we found MiniMoves."

"At first i was greatly disappointed. Very unprofessional- bait and switch. Was quoted around 500-515 dollars by a lady in the corporate office so I went forward with them. Little did I know on the front end there was some hidden fees. They charge you 100 dollars extra for gas, even though our move was 5 minutes away...that's absurd. Also they charge you extra for furniture pads and saran wrap. But wait there is more! They broke our ping pong table and never filled out the paper work like they said they would! I had to contact them and the owner was unaware of the ping pong table being broken. They also never contacted me until 4 days later and quoted me 790 dollars, 270-290 dollars higher than I was quoted JR the Owner made it right and took off 50 dollars for gas and didn't charge us for the furniture pads and saran wrap as long as we didn't file a claim for the ping pong table. I added a star because JR is a reasonable man and owner but the way they do business is sub par. Also their movers are good people and they work hard but didn't tell their owner of the damaged item. Overall they have a few things to fix before I would call them again."

"Good afternoon! This is a VERY VERY VERY long, detailed post so go ahead and grab some more coffee and your lunch, or save it for later, before you begin to read it. ? I finally had time to write my review about my February 6th moving experience with Bridges Moving and Cleaning ([*** Link removed ***] I can’t find their FB page. Also, since I’m no longer seeing red, and am much more calm about it, I can write a detailed review with normal blood pressure. I read/heard good reviews about Bridges Moving and Cleaning, so I decided to give them a try. It can’t be too hard to move from the South Loop (downtown Chicago) to Flossmoor, IL, right? Well, apparently it is. I scheduled my move via phone, spoke directly with the owner, Jeff Bridges, and told him that he came highly recommended. He said he hoped to provide the same service, asked me to text him the details, and he would text me back with a confirmation. I said if they provided great service, I would gladly share my review with my networks. Fast forward to now, I’m doing as previously mentioned; however, it didn’t go as planned. A couple hours later, I still hadn’t received a text confirmation, so I re-sent the same text from earlier. Then I received my confirmation text saying that I would have 4 men and a truck at my building at 8am for my move for a 1-bedroom apartment. I said I didn’t have the elevator until 9am (9am – 1pm, specifically); however, he said they would spend that hour disassembling my furniture. On 1/27/2021 at 5:29pm, I sent a text confirming the 2/6/2021 move date, he confirmed. On Thursday, January 28th, at 11:15am, he sent me a text asking if I could move the date to either Friday, 2/5 or Sunday, 2/7. I responded that I had an all-day, camera-on, virtual conference on 2/5 and both buildings didn’t allow move ins/outs on Sundays, so that was a negative. I asked if they were unavailable now? He said, “No worries, we are available.” Friday, 2/5/2021 at 4:21pm I texted, “Good evening, I will see you tomorrow.” He responded, “Yes, see you tomorrow.” Now, in hindsight, I think that he double-booked me and the other move must’ve gotten the bigger truck (more on that later). On Saturday, 2/5/2021 at 8:21am (the coldest day of Winter 2020 – 2021, unfortunately), I texted, “Good morning. What time will you all arrive?” He responded, “Good morning we are en route now, arriving within 30 minutes.” So, they were already starting an hour late. They arrived and the security guard, who saw them via the alley’s security camera, commented that they were in a, “little truck” and he would open the dock area for them. I went downstairs to look at the truck and it was indeed VERY small. I texted the owner right away and said, “They’re there (dock) now. I don’t think that little truck is big enough for my belongings. I’m pretty sure of it. Can you send a bigger truck?” His response was that it should be big enough based on what you described. The main concern was the stairs (at the condo in Flossmoor) from our conversation. No other truck is available this morning.” My response, “Ohhh nooooo.” I then called the owner and he said that the truck supposedly can move a 1-2 bedroom home; however, I could only see that being the case if it was a “1 – 2 bedroom tiny house.” The movers arrived upstairs to my South Loop unit and there were only 3 men. I asked about the missing person and they said that he called off sick that morning (perhaps the negative wind chill/temps)? They also walked in with 1 roll of plastic, no tape, and no moving blankets. I ordered a ton of moving blankets from Amazon as I planned to pre-wrap everything, but I was advised by a good Sistafriend who helped me pack (thanks, Sis!) to send them back because the moving company will have their own supplies. The 3 men, Fred (Supervisor), Tyrone, and Chandor, were very nice, two were very young, perhaps early-mid 20s, and one was middle-aged (the most experienced one, Chandor, who carefully wrapped my precious, oversized mirror with my assistance). I later found out they called Chandor that Saturday morning at 6am to see if he could assist with my move). Since they didn’t have moving blankets (I never saw them), they used all of mine (so can’t return them to Amazon). They also used the tape that I used to tape my boxes. When my tape supply was depleted, Chandor called down to the truck in the dock area requesting that they bring more upstairs. They responded that they didn’t have anymore tape. Wow and smh!! So, I hopped in my SUV, drove to Walgreens, and bought several packages of moving tape (they reimbursed me for them). Chandor also asked to use my tools to break down my bed (I was standing right by him when he called down to the truck asking about tools and they didn’t have any). I thought they were supposed to have this type of stuff with them?? Ty later mentioned that they will be up and running and at full capacity in a week or so. Covid-19 slowed down their operations, or something like that. It sounded to me that they weren’t properly prepared to handle anyone’s move, so definitely not mine. They also asked to use my new dolly/hand truck from Costco (I agreed since it may help them move quicker). My Sistafriend came over with food and helped me clear out my storage unit (thanks boo!). I could tell that they were really slow, behind schedule, and time was ticking on the elevator reservation and the hourly moving fee. As suspected, the truck was too small (Me – not surprised!)!! They couldn’t fit my belongings, had placed my possessions in their truck unwrapped/unsecured, had to use my SUV to move items, AND Fred left the dock area to get another truck (an open pickup truck at that)!! Meanwhile, time was ticking on this $120/hour operation, after the first $350/2 hours/4 men, which was modified to $105/hour due to only having 3 men. They offered the option of making 2 trips; however, the elevator was reserved for my neighbor afterwards and I was not paying the hourly rate of two trips to the South Suburbs and back downtown. At this point, there was nothing I could do but keep it all together (in the freezing cold) and not lose my cool. The other party (my neighbor), that reserved the elevator after me, couldn’t use the dock area because Fred, who left to get the other truck, also took the keys…Wow and wow!! Thank you to my neighbor who gave us an extra hour to move…thank goodness! (Bless you and congrats on your new baby and home)! So, no one could move the parked truck because Fred had the keys while rushing to get the truck that I already said was needed before they even started. When Fred returned, I came downstairs to check the dock area out before we left (they had to move the rest of my items in the actual alley, in the snow/cold because we had to give the dock to my neighbor). When I walked past the elevator, I saw one of my nice paintings chilling on the elevator (they were about to leave it). So, I grabbed it and put it in my SUV. They couldn’t get the ramp thing to go back into the truck to move it, (Fred was back and I called him several times!) and I had to help with the ramp. Chandor was awesome and kept apologizing for the service, or lack thereof, that I was receiving and told me that the unprofessional behavior was embarrassing. He also said that my positive disposition and helpful demeanor were the only reasons why he didn’t walk off the job. That’s why it pays to not lose your cool in stressful situations. He even promised that he would secure my belongings well on the pick-up truck. Fast forward to Flossmoor. My Uncle Keith was at the condo and commented several times that they looked like they were struggling. So, he decided to help them, even though he wasn’t supposed to be moving heavy items. He also noticed that they weren’t using dollies/hand trucks. My very nice Crate & Barrel bar/bookcase was uncovered when they brought it upstairs, they needed my tools again to assemble my bed, etc. I went downstairs to check on them and saw almost all of my pictures in the snow and they were picking th"

"In spite of numerous negative reviews about Move Quick, Inc., I opted to hire this company for my move from West Virginia to Los Angeles. I spoke to Phillip, the manager/owner, who convinced me that the posted complaints had been resolved and were exaggerations. However, I, too, was subjected to an exaggerated low bid in order to snag my business. I, too, experience problems with the pick up and the delivery dates. The movers were a day late in arriving, then quoted me a 67% increase in price, from $3,100 to $5,200. BUT I was stuck. The company already had my deposit money. Also, I was charged for one flight of stairs and an exaggerated inaccurate measurement of my front door to the truck. I had been told there was no fee for one flight. I had provided exact measurements for the items in my two rooms of furniture. True, I had 51 boxes instead of 40 but that did not warrant such an increase in price, 67% almost $2,000. Delivery was also problematic. I had told Move Quick, Inc. that I would be at my new home 25 days after the pick up, October 30, 2019. That should have been more than enough time for any truck to drive cross country. They made me wait until December 4, 2020, a total of 25 days to drive 2,400 miles. I made the drive solo in 5 days. Communication with the company once they have your money is near to impossible. It took threats and 6 days for Philip to respond. He then provided an insignificant $75 discount. My recommendation: go with a larger company than can provide an accurate estimate and deliver within a reasonable time. Also, use a company that uses the industry standard of moving cost based on the weight of your items. Don’t let Phillip tell you his method of charging based on volume is better. No one else does this, for a reason. Other estimates I had received were in the $3,700 range.I should have Booked Elsewhere!”"

"The 2 people who actually showed up were professional, although they arrived very late, which I attribute to three poor management. I was quoted 3 guys for 8 hours, and only 2 showed up. They attempted to overcharge me the original quote. Long story short, Tower contracted a local company and did a poor job of handing over the job."