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"Jason did a great job installing my T V on my outdoor porch!"

A family man looking to help others in my free time.

"There were various issues with getting them to come out and complete the work. I had to remind them more than once and there was always a reason they hadn't been. I understand that things happen but better communication would be appreciated."

"Isaac's crew of guys did a great job. They were very organized and worked fast. Without me requesting or paying they did a lot of leaf removal, lawn trimming and edging! Isaac created a great design for my yard that I liked. I had almost no plan in mind but he was able to meet all my needs and come up with something aesthetically pleasing to me."

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Basement Wizard employees were on time and very friendly. Since these employees were not involved in the original inspection and job estimate I showed them the two areas that needed to be repaired and described the problem.  I also pointed out how important it would be to control the dust which I knew would be created during the repair.  I was assured that the area would be enclosed and air cleaners would be used to control the dust.  Upon completion of the repair I was shocked to find that my entire basement was filled with a dust cloud.  Everything in the basement was covered in a layer of fine powder.  I contacted the original estimator (employee) who offered to have the crew return and clean my basement.  I told him that I had no confidence that they would perform an adequate job and I would perform the cleanup myself.  A couple of weeks later after a heavy rain event one of the "repaired" cracks leaked just as it did before the repair.  A second crew (which included a foreman) was dispatched to preform a second repair attempt.  The second crew did a much more professional job and their repair appears to have stopped the leak so far.  My disappointment with Basement Wizard is not with the fact that it took two attempts to complete the repair.  My issue is that I was assured by the original estimator and the repair crew that they would control the dirt and dust during the repair process.  They failed in this promise and I spend many hours cleaning up after them. 

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"Kept me informed of the schedule. Pleasant to work with."

"Finished ahead of schedule & on budget."

"I’m really pleased with the service this company provided me. The professional service provider was very helpful and knowledgeable. They also provide a excellent customer service experience followed by a speedy response. I recommend you contact them for all your home improvement projects.."

"Rock Solid Contracting replaced our roof in the summer and did an excellent job. The awning broke off and damaged some shingles and Rock Solid replaced them and was responsive."

"It went really well that's why I gave him all A's William did an excellent job"