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"Horrible experience. Botched job!! Day one after construction I asked someone to please come look at the job!! Steve blew me off until time to collect final payment. Then tried to tell me it was acceptable job. After two attempts to fix some of the issues. We felt defeated. Then Don Harr called , ask about how it went. He immediately came out to look, after looking the problem was reveled, First, the OSB board was installed wrong, which made everything not line up correctly. He also stated that he had recommended another installer to do our job, He admitting to the fact that Steve was too busy and changed what he had proposed for our job. At that point we threw our hand up ?? What were we to do tear it all off and start over ??? I was lead to believe that Steve was in charge, latter found out we should have called Don from day one. Don was the only truthful one if the bunch!! Even the Window and Gutter installer’s called Steve about the job after they saw the condition ."

"Excellent job well done and as promised delivered quality material I love my new look thank you Midwest guttering I would definitely call on you for your service again if needed you're definitely rate 10 in my book"

"Everything went smooth and as promised."

"I would like to thank Brad Hosick from Heads Roofing for his prompt attention regarding storm damage to our roof. Brad responded by promptly supplying a quote and working with our insurance company. He was very knowledgeable, honest, and customer oriented. The roofers came out in a timely manner and finished when Brad said they would. He made this experience comfortable and satisfying; moreover, we were impressed with his professionalism. Thanks Brad and Head’s, we would not hesitate to recommend you."

"Got the job Started quick and did a good job coordinating the other contractors."

"LEARN FROM MY EXPERIENCE! 2/4/25 - Final hit from Champion. My windows DO NOT qualify for the Federal Tax Credit. I failed to do my research. The windows must qualify for your climate zone on the day of installation. This info is on each window sticker. All of which were removed and not offered to me. From Energystar.gov: • On the day the products are installed, check the ENERGY STAR window label to make sure the product you received is certified to meet the performance requirements for your area. The ENERGY STAR label appears on the product next to the National Fenestration Rating Council (NFRC) label on the glass of each product. • Save the ENERGY STAR and NFRC labels (typically combined) from the glass of newly installed windows to take advantage of financial incentives such as tax credits and/or rebates to lower your initial investment costs. Be aware that in the 4 or 5 months it takes to have them installed; they might not qualify. Champion's website shows that they are a "Energy Star Partner". According to energystar.gov - they are not a partner. B Burris Windows (8) C California Deluxe Windows (1) Cascadia Windows Ltd. (6) Coeur d'Alene Window Company (9) Columbia Manufacturing Co. Ltd. (5) Comfort View Products, LLC (9) Comfort Window Manufacturing (10) Croft, LLC (8) Crystal Pacific Window & Door System, Inc. (Crystal Pacific Windows & Doors) (7) Custom Window Systems, Inc. (4) D Don's Windows & Doors, Inc. (11) Drutex S.A. (31) Duke Vinyl Windows (4) Low pressure sales pitch. You hear about and can see where Champion stands out. The value proposition and ROI make them a great choice. Edit to my review. ***July 5th received a text that my order was submitted. Sept. 27th and no windows. I’d emailed customer service and they replied telling me that a message had been sent to the branch and they’d contact me by Friday the 20th. No contact. I stopped by the branch on Thursday the 26th. I was told that my order had not shipped. There was a retooling at the factory that had things backed up. Chris would call me that day with more information. Still no call on Friday night. I’m now 3 payments in on windows that I don’t have. Poor communication from the local branch and their corporate customer service. DO NOT sign a contract. They are 88 orders behind in Evansville. Edit - October 23 install. One window was broken during installation. November 24 inquired about replacement and was told December/early January. Six months and the project is not finished. Problems are less with the local branch and more with Champion’s poor production, communication and no regard for the inconvenience. Proceed with caution and low expectations. January 15 - broken window replaced. The windows are performing well in the single digit weather."

"I purchase a Front Entry door for $9600 5 years ago. It is a really nice-looking, full-fiberglass door with sidelights and a transom. this past winter, the lower corner of the door froze to the jamb and when we opened the door it ripped the corner of the door. This is an expensive door with a limited-lifteime warranty and the salesman touted that it would last 50 years or more. The door and sidelights slabs are warranted for life. The finish is warranted for 10 years. which is also fading in spots. Initially, Their customer service did not want to do anything about it so I filled a complaint with the BBB on a Friday. Wouldn't you know it, they called on Monday and said they would meet this Thursday about getting a solution figured out. Well it took about 4 weeks, but they finally got a "solution." They wanted to charge $1700 for a new slab or $200 to glue the corner back on and touch it up. I told them I would fix it myself and wash my hand with the matter and their company. Now because they responded to the BBB Complaint and took so long to get the "solution" the BBB closed my case satisfactorily. BUt don't be fooled. These guys are crooks. They are overpriced and provide lack-luster customer service. Do your future self a favor and find someone else to hire."

"The technician arrived on time and went right ro work. He was very courteous, professional and prepared. He had all the necessary tools and supplies on his truck."

"went very well. The regional manager, Dave, was very personable and knowledgeable. Work was done quickly, efficiently and well."