We are committed to excellence in every aspect of our business. \nWe uphold a standard of integrity bound by fairness, honesty, and personal \nresponsibility. Our distinction is the quality of service we bring to our customers. \nAccurate knowledge of our trade combined with ability is what makes us true \nprofessionals. Above all, we are watchful of our customers' interests and make \ntheir concerns the basis of our business.
"RESPONSIVENESS TO NEEDS There are different measures of success on any project and different constraints and issues that will challenge those measures. My primary measure of success was a DRY basement, and Brian?s proposal to deliver it was comprehensive. He was committed to meeting my request while satisfying my second measure of success: do it at an affordable price.
ESTIMATE Brian does all estimates himself instead of sending out salespeople (which I appreciate). I scheduled Brian's first visit in the days following a large rainfall that caused flooding in neighboring areas, so his schedule was packed. Understandably, Brian was crunched between appointments when he arrived slightly behind schedule, but he had kept me updated in the hours preceding his arrival. Brian quickly conveyed a focus on resolving the seepage problem. He also listened to my concerns, identified primary and secondary issues, and said he would send a thorough e-mail containing precise details for a solution with a cost breakdown. He arrived and left in about hour, and within a couple days he sent an e-mail estimate with two options. 1) A complete basement drain tile system with crack repairs, or 2) a partial system that he believed would resolve the problem at a lesser cost. He offered to allow me to "upgrade" to the full system in the future and pay the difference between the two estimates. This type of offer was not even discussed by the three other companies (two big names and one small business) that came for estimates.
With the exception of the extended (years-long) payment / financing options offered by the larger companies, Brian?s proposed solution was almost a hands-down winner. The other small company was comparable, but after sending the initial estimate, Brian offered to return on the weekend to give me the opportunity to talk again when there was more time. Other companies' approaches to doing exterior excavation ranged from doing minor reinforcement to not even wanting to touch it. Brian, in contrast, said he can?t honestly guarantee a dry basement when he didn?t know what the previous repair looked like. He offered to completely excavate the two walls that had work done previously and to replace (if necessary) any inferior quality materials with his own fix. Now we're cooking with gas! The cost of the job remained competitive, and this ?extra mile? effort on top of everything else fully satisfied my need to be 100% sure the seepage would be stopped. I opted for the full drain tile system.
TIME The timeframe Brian quoted was in line with all of his competitors: 2 days max. The time element of the job met some challenges, taking 5 full working days to complete, (Tues-Fri plus half days Sat-Sun). The reason? The crew found the floor was new, dense 4-inch concrete poured on top of the original 4-inch concrete floor. This meant twice the work for the breakup crew that was prepared for a conventional job, making it impossible to accommodate the original time frame. Brian promised to never leave a job unfinished, so he juggled his crews' schedules to make daily progress, and he never once raised his price despite the extra time or material (concrete) required. I was very grateful. He also personally came to finish the job on the weekend rather than pushing it out to Monday or Tuesday.
EXTRAS AND RESPONSIVENESS Some plumbing in the floor was impacted by the concrete breakup and required repairs due to its age and condition. Brian took the time to find the exact materials I requested for the repair and installed them. I was not present at installation so he took photos and video and sent them to me via smartphone so I could verify he got it right. What other contractor does that?! He also paid attention to every detail for laying out the design of the downspout tie-ins, finishing touches, and every single special request I threw at him. He also spotted an additional leak in the corner of the foundation and sealed it up as well. His commitment to resolving every issue to my satisfaction was outstanding.
Brian made himself accessible via phone, e-mail and text, and he responded quickly to inquiries. I wanted to know every detail of the work, and Brian accommodated. Another totally unexpected surprise came when Brian discovered that some of the promised work did not need to be performed, and he provided credit for this instead of using the difference for my extra requests.
SATISFACTION "You'll be happy," is Brian's mantra. He addressed a couple gripes - dust exposure to the first floor space; a few trampled plants outside - by providing equitable financial credits. These professional oversights on his crew's part are unacceptable to Brian, and credit on the final bill was all he could do to make up for it. Overall, the crew was polite, and one even brought a stack of extra floor tiles from his personal supply to replace some I'd lost during demolition work I had done weeks earlier!
From start to finish, despite delays and minor shortcomings, Brian executed on the proposed project by 100% nailing the two most important measures of success ? quality and cost. As for timing, the job ran long but Brian didn't quit until the job was done. I never expect perfection; nevertheless, Brian aimed to earn my satisfaction as his primary goal. I give an A+ on nearly every category, taking a point or two away for the issues mentioned.
Rain is coming in the next two days, and I'll only edit this review if the repairs fail to deliver a dry basement. I am posting this review before the rain comes as a vote of confidence that I won't have to change a word.
The most important criterion to assess a job well done is whether you'd recommend a service provider to a family member or friend. In Brian's case, I absolutely would."
"Roger (RW Construction) and his guys were so professional and courteous. They completed excavating and demolition on our structure/garage in a timely manner and they did quality work. Our land looks leveled and beautiful!!! RW Construction was always available to answer questions and address concerns from start to finish. I would highly recommend this company."
Mcdonagh & sons plumbing & sewer takes great pride with 15 years of experience! We are honest, reliable, genuine and trustworthy! We are constantly referred by our customers because of our great service and dedication to meet their needs! We offer free estimates! "anything plumbing, anything sewer, any time". Ertain areas are to subject a service fee *prices may vary. Discounts can not be combined, unless noted. Award winning. Additional dba - mcdonagh & sons plumbing and sewer.
We are dedicated to providing our clients with the very best in excavation and building site services. We specialize in residential and commercial services and take pride in the attention to detail put into each of the projects we're involved with. We're known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.
With over 5 years of experience serving the Carmi area, Smith Excavating Services is your solution for all your excavation needs. We take great pride in our extreme professionalism, timeliness and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed there will be no question on who to call.
With over 6 years of experience in the excavating industry, we are the experts you need to take care of your home or business. We handle everything from major grading to resloping. We will treat your home as we would treat our own. Give A Lamont Excavating, LLC a call today, we look forward to working with you!
We have the experience and dedication to bring your dreams to reality! Specializing in Electrical Services, we guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Call or click to schedule a free estimate today!\n
At Wilson Excavation, our company is based on the belief that our customers' needs are of the utmost importance. Our team is committed to meeting those needs. We welcome the opportunity to earn your trust and deliver you the best service. No job is too big or too small for our experienced team. Call today for a quote.
With over 20 years of experience serving the Zeigler area, Stanley's Remodeling is your solution for all your Remodeling and Handyman needs. We take great pride in our extreme professionalism, timeliness and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed there will be no question on who to call. Call us today! Satisfaction guaranteed.
Some two-in-one tools and machines do both jobs, and those could be the right solution for smaller residential projects. However, the phrase “use the right tool for the job” definitely applies to digging. For the best results, get two separate tools for your trenching and landscape edging projects or call a pro to take care of everything for you.
The easier way to find buried sprinkler lines is to use the plan from the professionals who installed the system. If you don’t have professional plans, listen for running water on your lawn when you turn on the system. You may also spot wet areas, giving you an idea of where the heads are. Once you find the sprinkler heads, you’ll likely be able to connect the dots between them, revealing the system below.
Chipmunks dig their burrows about three feet deep and up to 30 feet long. The entrances can be two inches wide or more. Chipmunks are fiercely protective of their burrows and use them to protect the nuts and seeds they gather for the long winters.
Trenches are typically 12 to 24 inches deep and 8 inches wide. However, the required depth depends on the specific project and local ordinances. For example, a French drain may need to be 18 inches deep, while a water pipe might require a depth of 24 inches and a drainage pipe 36 inches. Your city or county may have specific regulations, so it's wise to consult with an excavation professional to determine the correct depth for your project.
The digging depth will depend on the size of the trencher you use. Even smaller units can dig up to 4 feet deep, which is plenty for a DIY job. However, much larger trenchers can reach a depth of 18 feet and are better used by a team of pro contractors, not a single DIYer. As with all home improvement projects, use the right tool for the job and proceed with caution.
The Wayne City, IL homeowners’ guide to excavation services
From average costs to expert advice, get all the answers you need to get your job done.
Excavation costs $1,500 to $6,300 for most residential projects—but it depends on factors like the size of the area. This guide will help you plan a budget.
You can't have an in-ground pool without digging into the ground. How much does pool excavation cost, and can you take it on yourself? Our guide explains.
Picking the right pro can make or break your project. Learn how to hire an excavation pro with the qualifications and skillset to do the job efficiently.
