Get matched with top drain pipe installers in Waterloo, IL

"As far as we can tell, the work was effective at stabilizing our foundation, and the on-site crew led by Luke was great, informing us of their progress along the way. However, we expressed in advance our concern about protecting some of our landscaping. We were assured the crew would have boards to cover landscaping on which removed dirt would be piled. This turned out not to be the case. I’ve had quite a bit of expense and labor to restore landscaping that was damaged during the work. This damage could have been avoided. Foundation Recovery sends out $500 coupons to advertise for their work. My attempts to contact Joe and FRS to honor even a part of the $500 coupon to help defray my landscaping costs have gone unanswered. Our salesperson, Joe, was not present during the work and has not been responsive to our followup inquiries. We are very disappointed in the poor customer service from Foundation and its representatives. I cannot recommend this company based on their failure to address our up-front concerns, lack of response to our followup requests, and the false advertising that is associated with the coupons."

"will review after work is complete"

"Brad and his crew came out to help us with water coming into our basement. They sold us on a drain system and dug a perimeter around the majority of our basement, added rocks and pipe and then sealed it back up with cement. They also installed a new sump pump in the same location as the old one. Unfortunately their system has not stopped the water coming into through the cove joint. We’ve had Brad out twice and he insists that their drain system is only designed to catch the hydrostatic water coming from underneath. The sump pump hardly ever does off, even with a flooded basement. This is not correct as a properly installed system should be catching water from the cove joint and sending it through the system in the floor and to the sump pump. I would never use or trust them again. We are out thousands of dollars and still have a flooding basement."

"I hired Andrew Browning to replace my sewer lateral. He brought his equipment in threw my neighbors yard after he was specifically told that was not my yard and he couldn't bring his equipment in that way but when I got home from work I found out he did anyway. He also stopped short of the sewer main and tied into the old sewer pipe and when I said something to him he argued with me telling me that's the way they do it and that the pipe from there was ok and clean and that he said he would go up to the main and thats up to the main. After arguing with him and telling him that's not acceptable he finally dug up the rest and tied into the main as he was hired to do. Then after back filling the trench he took the excess rock and dirty fill and spreaded over my yard instead of hauling it away and then argued with me that it's not his fault that there was alot of rock he had to dig threw to install the new pipe. Then he told me if I paid to have new dirt brought in he would spread over the rock and debris he spreaded all over my yard. He finally brought some dirt in himself that is mainly mud and clay and rock I can barely get any grass to grow in it and my yard is in worst shape now than it was before he started. Also were he tied into the cast iron pipe coming out of the house was right next to my gutter downspout drain pipe that after he was done I realized it was now missing. When I asked him about it he told me it was collapsed so he did away with it and just covered it up and did not say anything about and giving me the ability to replace it. I had to dig up everything he just did in order to install new drain pipe. He is the most unprofessional contractor I've ever dealt with and the quality of his work is terrible. I will not ever refer him or use him again. Totally unsatisfied with my yard and the experience in dealing with him."

"Very efficient and fast courteous service. Recommend him highly"

"I'd use them again."

"Steve was very responsive and got the job done. He also alerted me to the possibility of breakers tripping so I could warn my tenants. I would highly recommend and I will use him again."

"OUTSTANDING, did the job in 2 days when promised 3, cleaned up after himself and did exactly what was asked for. Wrote out a detailed estimate of each items' cost (requested) and reduced prices on some things he had estimated that weren't needed. He ensured all items were done to code and completely reconfigured the main floor bathroom plumbing, which was very aged. All items installed neatly and to perfection any OCD Person (like myself) would appreciate. Would hire again in a NY minute!"

"We contracted with Basile Landscaping & Lawncare, LLC (Basile) in August 2017 for work that was completed in November 2017. Work included a fire pit patio, consisting of patio pavers, rock stairs, and two small patio walls (approx. 30” tall at tallest point). Also included in the work was a small hot tub concrete pad, a small flagstone walkway, and irrigation repairs related to work performed. Total cost $22,830.00. Within a year of install, the patio walls, which were made out of natural stone and dry set, began caving in due to pressure from surrounding soil compaction. While we were able to reset the stones initially, the problem has gotten worse and now requires repair. We reached out to Basile in Oct. 2023 to get an estimate on repair costs with the hope that they would stand behind the workmanship. While we were not expecting the repairs to free, we did expect a fair price, since the rock walls did not hold up as promised. The rock walls should have been set in adhesive to ensure they would hold up. Jim Thomas from Basile provided us with a bid that totaled $3,500 to fix the walls installed by his company. We were told the bid reflected a $300 discount, since Basile did the initial install. Materials for the repair would be limited to polymeric sealant, which should have been used on the initial install, and repairs to the yard around the walls requiring work. We tried to negotiate a fair price for the repairs, since material costs would be less than $500, but Mr. Thomas would not negotiate a fair price to fix the poor installation provided by his company. In short, if you are looking for a company that does quality work at a fair price and stands behind the work performed, you may want to contract with a different company."