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"We absolutely love our windows"

"Excellent job. He was on tine and quickly repaired our stuck front door. I will save his name for any future handyman jobs needed"

Universal Windows Direct was originally founded in Cleveland, Ohio in 2002 by William Barr and Michael Strmac. It was their mission to create a home improvement company that offers high quality home improvement goods at the best possible value. What began as two guys in a 350 square foot office quickly grew to become one of the nation's leading remodeling companies. Today, Universal Windows Direct represents thousands of customers and has a rapidly growing network of locations nationwide, all of which are actively involved in the communities they serve. Universal Windows Direct opened Universal Windows Direct of St. Louis to serve St. Louis customers in 2017.

"Very prompt, courteous, reliable, kept me informed. Fair pricing and good work."

"I can’t believe how happy I am to have chosen (and WAITED FOR!) Universal Windows Direct! It took 16 weeks from signing the contract, to getting the patio door and window made at the factory, to scheduling the install. Today was installation day. After seeing the quality of the products I felt the wait was totally worth it. The installer—Mr. C. Robertson—was obviously an expert window installer. He explained everything and installed the door AND second floor window by himself. Yes, he was his own crew and not one issue or problem came up. I will recommend Universal Windows Direct to anyone who needs a quality window, door, or other service from this company. And kudos to UWD for hiring incredibly skilled installation experts—Mr. Robertson turned a “normal” install into a truly outstanding experience. Thank you!"

"$7000 for a simple door and $3000 per window? On an old mobile home? No thank you !!!!!"

"Very professional and at the same time approachable. After looking at pictures of hole in siding and wall, and in person, was able to give a detailed estimate that made complete sense. Agreed with estimate and signed contract. Came out within a week and fixed the issue. Did not need to be home for any of it! Huge plus! Looks great. Will be hiring them again this year for another project. Highly recommend!"

"They did an amazing job refinishing my bathtub and were very professional. There was a miscommunication on the appointment day and the service repair was missed, but Zach personally reached out, got me back on the schedule, and even gave a discount. Really appreciated the follow-through!”"

"Replaced springs on garage door. Did it quickly and reasonably priced."

"Great customer service they arrived on SAID time ON time. They didn't leave until the job was completed. I spotted one small flaw but nothing to complain about other than that they did a great job. They cleaned up behind themselves. I had to disposed of all the trash myself but they did put all the trash in bags and sat them outside nice and neat and it was also in the contract that the customer is responsible for disposal of trash. It was not a surprise. This properly why the cost was reasonably priced. I will use them again."