Get matched with top garbage disposal installation pros in Union, IL

"We didn't receive the sign off from the city inspector. called Lincoln sewer, a couple of days later paperwork was left in the doorway. A simple receipt signed with the word "passed". The inspectors card was with it. I called him and asked how did the line look out to the street? He said he didn't know cause there was no camera to view the line. I asked him what did he pass then? he said the installation of the cleanout. I called Lincoln sewer, they came out again, re rodded, ran the camera down the line. It was clean from the catch basin to the parkway, but at the curb and beyond there was water in the line and you couldn't see anything. Lincoln sewer seemed to find that odd. they ran 50 ft of rod and camera into the street and the camera, and kept on searching in the street for where the rod or camera had made it do. but couldn't find it. They stated "your drain is fine" those pipes in the street could make a drop off. Me being overtly trusting, I helped load their heavy equipment into the truck and off they went. ........I've been calling the ward office to have the tree causing the problem to be removed, and they told us we should sign up for the city's private drain program, where the city checks the drains and fixes the drain if the problem is in the parkway to the street. I called the city and they said I had to hire a licensed plumber to rod and camera the line with an inspector to sign off on! I told him what took place, and he said, that's not right, call lincoln sewer back and have them camera the line with an inspector present to see it to the street. the permit is good for a year. Infuriated, I called lincoln sewer, only to rudly @#$#@ curse at the nice lady who answers the phone for them. My bigley Bad. Instantly I got a call back ******** me out for my language! I agreed, it wasn't her fault, it was his. We're scheduled for a 3rd time, with a camera and an inspector. I called the nice lady back and apologized. The third and visit is next week. The season pro from Lincoln sewer was upset when he found out no cam was present for the inspector. He felt bad by not being their, I should have been there, but had to leave, do to mom in laws things. But that doesn't change anything. I still coughed up 2800 bucks. Have had no water back up issues since, nobody likes paying for a service that was sold to me, then not getting it. A city inspector didn't look at a camera and inspect my drain from beginning to the street. There could still be a problem, and there shouldn't be. A lot of Ugliness has happened and is still happening. None of this would have occurred if the camera was there for the inspector to view as contracted on the the first visit. I'm upset, the nice ladies upset, the Lincoln sewer is upset. But I still don't have proof from the city that things things are good as promised or paid for."

"It was a great deal and I'm glad we had it done. The crew did the assigned work quickly and efficiently, reporting the results to me and answering my questions about other work. They offered me an alternative for rodding the waste stacks and we are considering it. There was no heavy pressure, just good information and description. It's more expensive than what we are doing now but the technique looked interesting so I will pursue and get back to them. Even if we don't do the hydroblasting we may still use this company for the rest of our work."

"Dominick was very professional in his analysis of our needs. Understood our budget and provided a quote during his first visit. Followed up and did not exert any high pressure tactics while we waited for quotes from competitors. Always available to answer questions. Installation crew was prompt, very courteous and their installation was skilled. Crew had to move both washer and dryer in order to gain access to sump pit. Cleanup was very thorough and without any complaints. Would do business with this company again and recommend them to anyone."

"Called from out of town as a tenant needed the garbage disposal fixed, was in a bind as tenant had a short window that it could be replaced.   
The woman on the phone was very helpful and sent someone out the same day.
Garbage disposal was fully replaced, total cost was $685.  Most "badger" models (the one that was used) retail for under $100, so labor for under 2-hours was over five hundred dollars!
Also replaced the chain in the toilet tank (for free).
Good service - terrible price.
 
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"We had two plumbing/drainage problems: 
1.  Our drains had been running slowly on and off for awhile.  We made an appointment with H2O when washing machine water started backing up in the bathtub and plungers weren't cutting it anymore.  I assumed a 1950's barrel trap under the bathtub might be part of the problem.  H20 suggested that rodding the sewer would probably be enough to get the drains working again.  They were right - they rodded the line, and all of the drains in the house flow well now.
2. Our toilet flange was too low for the floor because a previous tile project had raised the floor level.  The  toilet worked and was not leaking, but it was not securely bolted down.  H2O removed the toilet and the old collar, installed a new collar at the appropriate height, and reinstalled the toilet.  Now everything is secured properly and works perfectly.
They arrived early, asked questions, quoted a fair price, worked quickly (they were in and out within a couple of hours), and tested their work thoroughly.  The final bill was below the original quote.  They left the work area spotless before leaving.  We will call H2O again next time we need a plumber.
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"I contacted Gus via the email link on Angie's List and explain the work that needed to be done and when I would be available.  Gus responsed via email the same day, and we set up the date and approximate time for him to come.  Prior to arrival, he called saying he was on his way and arrived on time.  He accessed the work (celiing light that didn't work), found the problem, and installed a new fixture that I had previously purchased. I am glad I found Gus and will definitely call him for future projects.

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"The service was fine. The staff was polite and profession. The left the area clean. They were satisfactorly prompt. They too identified a faulty installation in our toilet and fixed it."

"Black Diamond has been one of the best finds we have had as new homeowners.  I like it because it is a one-stop shop and it is very easy to get an appoinment in a reasonable time with a knowledgable expert.  Of course, it will be more expensive than calling an individual practitioner, but as the saying goes, "you get what you pay for..."  We had a crack in our toilet bowl when we purchased our house and it got bigger over time.  It was leaking small amounts of water, so we thought it was best to get it fixed before it became a bigger problem.  I had a plumber scheduled to come out the next day who was able to remove and haul away our old toilet and install the new one.  We are very happy with the service this company provides, and also became Crystal Club members.  The membership includes certain benefits as well as a few included annual services (ac tuneup, furnace tuneup, inspection, water heater flush).  These services alone will more than pay for the membership, so it is worth it.
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Ejector Pump & Sump Pump Installation. Call Wally Blanton Plumbing & Sewer For All Your Plumbing & Drain Cleaning Needs. Our Business Provides Exceptional Service And Offers Small Family Business Prices.\n\nEjector/Sump Pump Installation\nWater Heater Installation\nFaucet Repair/Replace\nDrain Cleaning/Power Rodding\nHydro Jetting\n

"I had a great experience with TDH Mechanical. They did a full HVAC replacement of 2 systems in my single family home, including furnace and air conditioners. They were highly consultative and patient during the selling process, all work was completed on time with high quality, and the team was neat and courteous. When the units needed a bit of tuning post install (normal), they were back onsite in a matter of hours. Tim, the owner, is hands on and responsive and proactively checks back in on how things are doing. Would definitely recommend them to friends and family."