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"I had Illinois Valley Insulation at my house to blow in insulation in my garage attic. I was told by the owner Scott Bickett that I needed an R30 value which means I would need about 8 1/4” of insulation blown in. He was paid in cash($1500 paid in full but only did half the work), and a couple of days later I went up there and measured and only have about 4 1/2 inches so he only did about half the work and charged full price. And when I confronted him, he told me there’s8 to 10 inches up there which is a lie and I’ve given him every opportunity to call come by Measure and prove to me that is there, but he has failed to do so because he is just proving my point that he is in the wrong. And now he still will not provide me with a receipt so he’s trying to keep the cash and hide it like he didn’t do the Work very unprofessional."

Don H on March 2025

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"I had Illinois Valley Insulation at my house to blow in insulation in my garage attic. I was told by the owner Scott Bickett that I needed an R30 value which means I would need about 8 1/4” of insulation blown in. He was paid in cash($1500 paid in full but only did half the work), and a couple of days later I went up there and measured and only have about 4 1/2 inches so he only did about half the work and charged full price. And when I confronted him, he told me there’s8 to 10 inches up there which is a lie and I’ve given him every opportunity to call come by Measure and prove to me that is there, but he has failed to do so because he is just proving my point that he is in the wrong. And now he still will not provide me with a receipt so he’s trying to keep the cash and hide it like he didn’t do the Work very unprofessional."

Don H on March 2025



Chimney Sweep questions, answered by experts

For most people, summer is the best season to clean roof shingles. You want a day with dry weather and comfortable temperatures. In hot climates, late spring may work better for washing shingles. Avoid cleaning roof shingles at any time where ice could form from applying water in low temperatures.

It is not advisable to DIY a roof cleaning job. Cleaning your roof yourself could lead to hazardous falls, scrapes, and even burns, making this a dangerous project. Additionally, using the wrong cleaning solution or cleaning method on your roof could risk damaging it. While some markets offer a DIY roof cleaning kit, these products often speed up the deterioration of your roof.

To ensure that you and your roof are protected, it’s best to leave roof cleaning to a professional with the right chemicals, tools, and equipment to complete the job safely.

Removing snow from your roof can help prevent ice dams, but the best thing to do is address insulation issues in your attic. If you do decide to remove the snow manually, you should always use a roof rake rather than a shovel. You shouldn’t climb your snowy roof in any circumstance, and roof rake allows you to remove the snow from the ground or a ladder. For the best results, remove snow as soon as possible after it falls.

Roof cleaning is typically necessary annually, although homes in moist or heavily polluted areas may require more frequent service to prevent buildup.

Yes, many services include cleaning as part of the repair process. Confirm with your provider.

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The Shannon, IL homeowners’ guide to chimney sweeping services

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