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"I had Illinois Valley Insulation at my house to blow in insulation in my garage attic. I was told by the owner Scott Bickett that I needed an R30 value which means I would need about 8 1/4” of insulation blown in. He was paid in cash($1500 paid in full but only did half the work), and a couple of days later I went up there and measured and only have about 4 1/2 inches so he only did about half the work and charged full price. And when I confronted him, he told me there’s8 to 10 inches up there which is a lie and I’ve given him every opportunity to call come by Measure and prove to me that is there, but he has failed to do so because he is just proving my point that he is in the wrong. And now he still will not provide me with a receipt so he’s trying to keep the cash and hide it like he didn’t do the Work very unprofessional."

Don H on March 2025

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"I had Illinois Valley Insulation at my house to blow in insulation in my garage attic. I was told by the owner Scott Bickett that I needed an R30 value which means I would need about 8 1/4” of insulation blown in. He was paid in cash($1500 paid in full but only did half the work), and a couple of days later I went up there and measured and only have about 4 1/2 inches so he only did about half the work and charged full price. And when I confronted him, he told me there’s8 to 10 inches up there which is a lie and I’ve given him every opportunity to call come by Measure and prove to me that is there, but he has failed to do so because he is just proving my point that he is in the wrong. And now he still will not provide me with a receipt so he’s trying to keep the cash and hide it like he didn’t do the Work very unprofessional."

Don H on March 2025



Chimney Sweep questions, answered by experts

Walking on the roof to clean gutters is unsafe. If you do your own gutter cleaning, use a ladder to reach the gutters rather than climbing on your roof. Walking on the roof is dangerous, especially if it has rained recently or if there are fallen leaves. You can also damage your shingles when walking on them, which can lead to water leaks.

Keep in mind that using a ladder has its risks, too. It can be difficult to keep your balance while doing the labor-intensive work of cleaning gutters. For safety reasons, hiring a pro to clean your gutters is the best choice.

Yes, and they do it exceptionally well. Heated roof cables have two purposes: melting snow and preventing ice buildup. Ice damming happens when ice forms on the roof (usually where the roof meets the gutter) and melts stubbornly slowly, causing moisture to enter the roof itself and, therefore, the home.

Clearing snow from your roof can be a tedious and time-consuming job. Even so, it is extremely important to maintain your roof during the winter months. You can help prevent ice dams and avoid roof collapse.

As a side note, rather than shoveling your roof, you should always use a roof rake to modify the job. Otherwise, call in a professional.

For the best chemicals to clean a metal roof, stick to gentle detergents such as dish soap, laundry detergent, or car-wash soap mixed in a diluted solution of ¼ cup of soap to 1 gallon of water. These mild cleansers are safe for most roof finishes but are still strong enough to remove remaining dirt particles. Chemicals like bleach or acids can damage your roof, poison landscaping and grass, and pose a hazard to you and your family. If your roof is very dirty or you think it requires chemical cleaning, call a roof cleaning professional.

It can be dangerous to remove icicles from your roof, so the best option is to treat the underlying issue instead, usually by ensuring proper insulation in your home. If you’re concerned about immediate damage, you can hire a professional to remove the icicles and the snow accumulation on your home to prevent the issue from recurring. Just make sure you use a long-term solution, too, like addressing insulation problems or installing roof heating coils on your roof.

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The Thomson, IL homeowners’ guide to chimney sweeping services

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