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  • Average homeowner rating star icon4.4
    Average homeowner rating
  • Verified reviews icon610
    Verified cleaning & maid servicess reviews

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Avatar for Anna's Maids
Anna's Maids
4.5(
1,061
)
Range & Hood - CleanJanitorial Services - For BusinessMaid Service+6 more

Serving Schaumburg, IL and surrounding areas

Approved

In business since 1998

Free estimates

Credit card accepted

"I initially contacted Anna’s Maids cleaning service following back surgery that limited my mobility. I was not allowed to bend at the waist or lift more than eight pounds. I was so pleased with the quality of service that I have continued having them clean my home for a little over two years now. During that time several different crews have been assigned and every crew has performed well. The crew members have been very hard workers and have done any task I requested, such as vacuuming under the bed or helping me pull my dining room table apart to put in a leaf. It has been my experience that the crew members (both male and female) are very anxious to be certain I am completely satisfied with the quality of their work, which I appreciate very much. The only difficulty I have experienced involved communicating with the crew members because English has not been their native language. I had an idea that worked out very well for us for my most recent cleaning and I don’t know why I didn’t think of it earlier. Using my iPad and “Google Translate” I typed some information I wanted them to know and the program translated it into Ukrainian or Polish - whatever I specified. They understood everything instantly and even typed a short message to me that got translated into English. There was no struggling to explain and no guessing what each other said. All of us were happy that we were truly communicating, and together, we figured out a different product to use in the kitchen and I love how well it turned out. The man who schedules the cleaning crews and sends the bill via email or text has been delightful to work with. He makes the effort to schedule a crew on one of my preferred dates and at my preferred time. The lighting in my house is best in the morning so scheduling early makes a big difference in being able to see dust and things. The same man follows up to be sure that I am pleased with how my house was cleaned. When I completed the very first satisfaction survey, I mentioned that I don’t like to leave my credit card information online - and within minutes of my having submitted the survey, he was on the phone with me and offered an alternative, i.e., PayPal. That type of follow-up and service is very rare. The cleaning at my house has been superb. Everything is left shining and gleaming. Anna’s Maids even offers a guarantee that they will re-clean (within a certain timeframe) any area that doesn’t meet with the customer’s approval. I would be surprised if any customer has requested a re-cleaning because the quality of service is so very excellent. I can honestly say that Anna’s Maids goes “the extra mile” from scheduling to the actual cleaning to the follow-up. On a scale of one to ten, I would rate my satisfaction with Anna’s Maids an eleven!"
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+17

Response time2 days
Response rate100%
1 neighbors recently requested a quote
Debbie's Housecleaning
4.8(
49
)
Janitorial Services - For BusinessMaid ServiceOne Time Interior House Cleaning+6 more

Serving Schaumburg, IL and surrounding areas

Approved

In business since 1998

Free estimates

Customers say: Quality work

"Fantastic!!! I have used several cleaning companies since I have moved to Elgin in the last 5 years... Debbie and her workers are by far the BEST I've seen.  I know what clean is... I just don't have the time to do it.  Debbie and her staff possess what is missing is most business... PRIDE.. Debbie and her staff take PRIDE in their work and it is quite refreshing.  I can't recommend them enough.  When they come - they work until the house is clean; they do not rush through it.  Also if something wasn't done - they want to know about it so they can make sure they take care of it the next time they are come.
Again... I am so happy to finally find a company that takes pride in their work and does such a fantastic job.  You will NOT be disappointed!! Very nice and professional too!
"
Response time4 days
Recommended by97%of homeowners
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Cleaning questions, answered by experts

Steam mops can be a better option than traditional mops because the steam can lift stubborn dirt from floors without using chemicals, and it also kills bacteria and dust mites. However, steam mops have drawbacks: they are more expensive, require an electrical outlet, and are not suitable for all flooring types, such as laminate or hardwood, which can be damaged by the steam.

Regular mopping can also sanitize floors effectively when done with the right cleaning products and techniques, though it may require more effort. The main advantage of a traditional mop is its versatility, as it can be used on any type of flooring. Ultimately, the best choice depends on your floor type, budget, and cleaning preferences.

Yes, a dirty oven can affect its temperature accuracy and distribution. Food debris, spills, and built-up grease on the oven walls and racks can disrupt the heat flow, causing uneven heating and potential temperature fluctuations. This can result in undercooked or overcooked dishes. Over time, a dirty oven can malfunction or even cease working. Pick up any large pieces that may have fallen off a tray (like French fries), prevent anything burning on the element, and run cleaning cycles on a regular basis.

A damp smell that lingers on the clothes after drying could be a result of staying in the washer too long or not drying all the way in the dryer. The best way to get damp smells out of clothes after drying them is to run them through the washer again. For stubborn smells, you can add scent boosters or use a laundry odor remover.

Whether or not a cleaner brings supplies also depends on their preference. Some cleaning services require the homeowner to supply cleaning products and a few basic materials (sponges, paper towels, rags, a mop, and vacuum, for example), but others bring everything they need to get in, clean, and get out.

You can always ask whether or not they bring their cleaning supplies, and if so, make sure you’re comfortable with what they use. If you prefer organic or natural products, for example, you may need to supply them or pay a premium.

Yes, if you’re strapped for supplies, boiling hot water can be a great alternative for getting rid of soap scum. However, as this method calls for a bit of soaking, it’s best used when cleaning your bathroom sink or bath basin (or on small objects you can submerge). All you have to do is plug your sink or bathtub drain and pour in enough boiling water to cover the soap scum. Allow it to soak for five minutes, drain, and follow up with an additional hot water rinse to remove any lingering residue.

The Schaumburg, IL homeowners’ guide to cleaning & maid servicess

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