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"Window, screen and gutter cleaning"

"Drapes were cleaned and rehung within a week. Appointment was timely and work was expertly done. I would definitely use their services again."

"Anna is very sweet and professional. She personally comes out to advise whomever is going to clean your home exactly what should be cleaned. I highly recommend."

"I initially contacted Anna’s Maids cleaning service following back surgery that limited my mobility. I was not allowed to bend at the waist or lift more than eight pounds. I was so pleased with the quality of service that I have continued having them clean my home for a little over two years now. During that time several different crews have been assigned and every crew has performed well. The crew members have been very hard workers and have done any task I requested, such as vacuuming under the bed or helping me pull my dining room table apart to put in a leaf. It has been my experience that the crew members (both male and female) are very anxious to be certain I am completely satisfied with the quality of their work, which I appreciate very much. The only difficulty I have experienced involved communicating with the crew members because English has not been their native language. I had an idea that worked out very well for us for my most recent cleaning and I don’t know why I didn’t think of it earlier. Using my iPad and “Google Translate” I typed some information I wanted them to know and the program translated it into Ukrainian or Polish - whatever I specified. They understood everything instantly and even typed a short message to me that got translated into English. There was no struggling to explain and no guessing what each other said. All of us were happy that we were truly communicating, and together, we figured out a different product to use in the kitchen and I love how well it turned out. The man who schedules the cleaning crews and sends the bill via email or text has been delightful to work with. He makes the effort to schedule a crew on one of my preferred dates and at my preferred time. The lighting in my house is best in the morning so scheduling early makes a big difference in being able to see dust and things. The same man follows up to be sure that I am pleased with how my house was cleaned. When I completed the very first satisfaction survey, I mentioned that I don’t like to leave my credit card information online - and within minutes of my having submitted the survey, he was on the phone with me and offered an alternative, i.e., PayPal. That type of follow-up and service is very rare. The cleaning at my house has been superb. Everything is left shining and gleaming. Anna’s Maids even offers a guarantee that they will re-clean (within a certain timeframe) any area that doesn’t meet with the customer’s approval. I would be surprised if any customer has requested a re-cleaning because the quality of service is so very excellent. I can honestly say that Anna’s Maids goes “the extra mile” from scheduling to the actual cleaning to the follow-up. On a scale of one to ten, I would rate my satisfaction with Anna’s Maids an eleven!"

"I get my own home cleaned monthly and my in laws home cleaned biweekly. Teresa and team are quick and efficient!"

"Quality carpet cleaning service delivered on time. Very courteous, great communication."

"Laura did a great job today. Really tackled some dirty jobs in the kitchen (cleaning microwave filter, cleaning air duct, cleaned top of fridge etc). My apartment looks really nice and clean"

"Fantastic!!! I have used several cleaning companies since I have moved to Elgin in the last 5 years... Debbie and her workers are by far the BEST I've seen.  I know what clean is... I just don't have the time to do it.  Debbie and her staff possess what is missing is most business... PRIDE.. Debbie and her staff take PRIDE in their work and it is quite refreshing.  I can't recommend them enough.  When they come - they work until the house is clean; they do not rush through it.  Also if something wasn't done - they want to know about it so they can make sure they take care of it the next time they are come.
Again... I am so happy to finally find a company that takes pride in their work and does such a fantastic job.  You will NOT be disappointed!! Very nice and professional too!
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"They are excellent cleaners and work hard to provide the best cleaning Iâ ve ever had. They use top notch vacuum cleaners and cleaning products."

"Erika cam on time. Immediately started working and continued until completed. I have absolutely no complaints and will continue to use Flor's Cleaning Service.
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