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In most cases, it is best to leave icicles on your roof and allow them to melt naturally. You should only remove them if they are heavy enough to cause damage to your home or pose a safety risk to people below. Attempting to remove icicles yourself can be dangerous, so if you are concerned about immediate damage, it is recommended to hire a professional. To prevent icicles from recurring, you should address the underlying cause, which is often poor insulation. Long-term solutions include improving your home's insulation or installing roof heating coils.

Some commercial services use sand when clearing ice, but that’s to add instant traction, not to melt the ice. While you can scatter kitty litter, sand, or similar substances on steps, paths, or porches to improve safety during icy conditions, they won’t help melt hardened ice. Rely on salt or other de-icing methods to fully melt away stubborn ice.

Yes, most states require that snow removal companies be insured under workers' compensation. This protects the employees financially if an injury were to happen (and when dealing with ice and snow, it’s possible that injury could occur). In addition, most states require snow removal companies to be covered under general liability, which would help cover the cost of any property damage incurred during the removal process.

It is a bad idea to try to walk on a roof with snow on it. In fact, you should stay off your roof all year long, even when it is dry and sunny outside. There are too many things that can go wrong, and one misstep can cause serious injury or even death.

Rather, if you need to get something done on your roof, call in a pro. They have the right experience and know-how to get things done safely on a snowy roof, including snow removal.