TEAM GREEN OUTDOOR

It went very well. We had the service performed a few years ago.

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Called the initial day to see about scheduling. Called this morning and said they weren't doing any work in my area but if they had some come up they would call and see about coming to give me an estimate. Said what they thought was the work I needed (which wasn't what I needed). I will find another company to come look at what I need done. Not impressed.

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I have a drainage problem of my backyard. I searched on Angie's list . Team Green Outdoor came to my attention because they have good reviews. So I decided to call them. On the day of the appointment, he is supposed to be here at 9am, 20mins later, hasn't showed up yet. Called the company and got hold of him. He didn't apologize for being late, instead he gave excuse that he was been stuck somewhere else and he will be at my house in 30mins. I told him that I have another appointment around 10am. He said he will still come, if I'm not available, the only thing he can do is to reschedule the appointment. I wait until 10:20am. He hasn't showed up yet. I called the office to complain and ask them if they can send someone else over and answer is he is the only person does the estimate!! Well, what else I can do! Won't use them anymore! I'm surprised that they got good reviews!

Excellent service and professional crew. The results were exactly as described in proposal. The final outcome solved my drainage issue. Every time I get hard rains, the drainage project performs and expected. The price was a bit higher than most other contractors, but the final job is worth it, you get what you pay for. Thanks. John P.

My experience with them was very good. They came with a good plan to solve our backyard water flow problem and installed it. They did a good job, finished it quickly and overall I was pleased with their work.

The service went great. They were professional. Their price was high, I think they were over priced.

They are absolutely fantastic. So far, they are in the process of doing a project right now so I really don’t have too much feedback to share. This is the second time with them, they actually gave me a quote last year and I didn’t move forward with the service then. I got a few different quotes and one other company was comparable but a bit more expensive. However, Nathan was always very professional, very courteous and on time. He quoted me $14000 and everything has been really good so far.

Completely satisfied. Team Green is higher priced, but you get what you pay for. We previously paid $2000 to a contractor for the same job. The job was done horribly and we had drainage and water issues immediately after the job was completed. After many calls, the contractor never called back, nor tried to remedy the situation. So after reading all the excellent reviews on Team Green, we called them in. What a difference. They were extremely professional and the job was done excellently. We were so pleased that we called them back to complete another job. The customer care and quick response is amazing. For anyone trying to cut corners with cheaper labor, I would caution them since it will probably cost you more money in the long run as it did for us. Do yourself a favor and call in Team Green. We have had other workers for other jobs on our property and they were amazed at the work and asked who did it. When we replied Team Green, they were not surprised at all and mentioned that they always do top quality work.

The cost was a little too high for me but the rep was extremely courteous and spent 1.5 hours going over the property and explaining the layout, and then providing a very detailed bid.

Our back and side yard had become a swamp and Nathan and the guys at the Drainage Team fixed all our problems. They were very professional, had wonderful ideas and fixed our problems. When the utilities came out to mark where all the lines were buried I was sure one was going to get cut by the small backhoe they had to bring in to dig the trench for the piping. I just couldn't imagine how they could navigate them, but they did. I was thrilled. A portion of our old (very old) fence had to be removed for them to do the work and when it was reinstalled there was a little more gap at the bottom of where the fence went up a hill. We have a small dog and the guys took some old pavers and installed them all the way up the hill so our dog would not be able to escape. They reseeded the area of our yard that had been torn up and it looks better than any of the rest of our yard. We've had no flooding or pooling since. The system is working as they intended. Our side yard actually dries out now and is no longer a swap. They also added on pouring us a concrete pad for a shed we wanted to put in our backyard. We'd intended to do this ourselves, but given the time of year and our busy schedule we didn't think we'd have time. Nathan was great, looked at the shed and gave us options as to what type of base we could put in. We decided concrete was the best option and they worked it into their timeframe of the project for a reasonable price. Everything came out great and we were very impressed by their work. I will definitely use them again if we ever had any further issues.

It was satisfactory. They were nice and professional. We haven't had a big enough rain yet to know whether or not it's actually been corrected but I'm assuming it is.

When we contacted the Team Green Drainage Team to look at our drainage problem, we had two 4?x4? egress windows in our basement which were filling up with water every time we got a heavy rain. The problem had been minor when we first moved into the house, but it had grown to the point where we were bailing out the window wells with buckets and a heavy-duty wet-vac every time we got more than a drizzle. We contacted several contractors to get proposals on how to solve the problem and got a wide variety of potential solutions with an equally wide variety of costs. While the Team Green bid was not the cheapest, their proposal of atrium drain grates and French drains for the window wells with additional connections to minimize the contributing downspout issue was the most complete and far more cost effective than the two proposals of similar scope that we received from other contractors. We also found the Team Green folks to be exceptionally courteous and professional. The work was done quickly, and the job site was left in such good shape that you cannot see where they dug. Since they completed the project, we have not seen any water in the window wells and no longer have to worry when we go out of town. We have recommended Team Green to other folks we know and will continue to do so.

Excellent work and have had no further drainage issues. They actually hand placed the rocks in the dry creek---which was extensive. Very courteous and cleaned up after themselves. On time as well.

Because of Angies' list recommendations, I contacted this company to help me with backyard drainage issues in my newly purchased house. Brett Berkbuegler came out promptly to discuss my problems. Although he didn't think the drainage issues could be resolved he did recommend re-piping of all the rear downspouts to move water to the rear of my property. He was very nice, took his time to discuss my problems and subsequently submitted a contract which I accepted on May 18, 2010. The work was scheduled for July 12, 2010. The work was completed in one day and as far as I can judge was well done. However, I was very disappointed and upset with the one-on-one contact I had with Mr. Berkbuegler after my initial dealing with him. Although he was very nice when he was selling the job, he was very different on the day of installation and the next day when I called to voice my concern over the replacement of some large rocks in a retaining wall on a hillside which had been disturbed during the drainpipe installation. He was there for about 5 minutes on the 12th to get the project started, and was obviously in a great hurry and had no time for my questions. He did not come back either to check on the project or to give it any final approval. When I called on the 13th to voice my concern about the rocks that had been moved/disturbed, he made me feel very defensive about my request that the stones be reworked so they would not be a danger to my grandchildren and dogs that use the yard. There was one large stone that was particularly precarious. He categorically stated those stones would not have been moved although he had not looked at it. At my request he said he would inspect it but by his manner indicated it was a great inconvenience to him. He shortly called back to say he had checked with his crew and they had definitely not moved/disturbed any stones. I told him that was just not so, the top layer had definitely been moved/disturbed. Although not saying he thought I was lying, he certainly intimated that, and he had not even seen it at that time. When he did come to inspect it he again made me feel like I was a great inconvenience. He attempted to fix it, could not, and was obviously irritated. Never once did he apologize for any inconvenience to me. He gave up and said his crew would have to come back and do it. His manner during all of these exchanges was abrasive and I was upset for the rest of the day. The crew promptly came to fix it and did so in short order. The young man in charge (Dan) both at the installation and during the fix was very nice, polite, and apologized for anything they had failed to do and asked if there was anything else I needed. What a difference in the way I was made to feel. A company will make a mistake at some time. It is how they handle their mistakes that separates the good from the bad. Even though the job was completed in a workmanlike manner and the one mistake promptly rectified, the way Mr. Berkbuegler handled himself and the way he treated me was so unnecessary. Because of it I will not recommend this company to anyone and I will not use them again although I intend to have the same drainage work done in my front yard.

The company was very professional. All work was done relatively quickly and with care. Areas of the lawn disrupted were sodded and returned to their original state. I have waited to file a report until we had experienced some really torrential rain. We have as of this spring, and everything is totally dry in the basement. It is a huge relief. Before even a small amount of rain meant a wet basement.

He was on time, professional, clean cut and honest. I have not decided on whom to use for the work quite yet. I would I give them all A?s for their service.

Salesman came to view property and develop plan to design and install approximately 100 ft. of drain pipe and French drain. I had looked for some time to find a company who would install this system and was happy to find these guys. I received their plan and bid through email promptly. The plan looked good, and their other work looked good, but ultimately I decided to try the job myself, largely because of price.

They installed a drain at end of my driveway and dug a trench from there to edge of my property to empty water into common ground in back of my house. After they finished, you could hardly tell where they dug up (and replaced) the grass to bury the pipe. Job was completed in one day and the crew cleaned up area completely after job was done. Excellent work. Highly recommend this company!

Team Green had installed a drainage system for us. A sump pump in the system developed a problem. I called them first thing in the morning, and within a couple of hours they had come out and fixed the pump. Great work; extremely responsive and helpful.