COMPLAINT ABOUT: TRI-R-CONSTRUCTION STEVEN RABIN OWNER 1145 S. ROUTE 31 UNIT1 SUITE 276 CRYSTAL LAKE ILLINOIS 2157 HAMILTON WEST DUNDEE ILLINOIS
KITCHEN REMODELING, HARWOODFLOOR INSTALL,NEW FRONT DOOR INSTALL
(1) We did not receive the Consumer Rights Pamphlet, required by law.
(2) Tri- R- Construction led us to believe he had a crew of people working for him but all we ever saw was one carpenter and the owner.
(3) Tri ?R- Construction came into our home and totally gutted our kitchen. The problem was they did not have the corner cabinet they needed to get the job started. The vender that Tri-R bought the cabinets from instructed the Tri R carpenter on how to install the cabinets without the corner cabinet .The Tri ?R carpenter refused to install cabinets so this left us without a kitchen for over two months. I also forgot to mention they pulled up all the flooring too, you can only imagine the mess and inconvenience it was to us. We also were forced to eat out every day and night for over two months, at great expense to us. They left the basement a total mess with wood chips all over everything. (Pictures available) On several days the carpenter called in sick and admittedly said he was suffering from a hangover.
(4) Tri-R Construction removed my kitchen faucet, r/o faucet, garbage disposal and water lines to my dishwasher. Then they reinstalled all new kitchen faucet, r/o faucet, garbage disposal, water lines to my dishwasher, water lines to my refrigerator, and toilet. As per the contract all work was to be performed by a licensed plumber. I checked with the State Of Illinois and Tri-R-Construction nor the owner of Tri ?R Construction are licensed plumbers or licensed plumbing contractors. I contacted two licensed plumbers who both concurred that the plumbing was not to code and would cause us problems down the road. As it stands now the plumbing needs to be redone because food just sits in the garbage disposal and doesn?t go down the drain. The drain needs to be lowered about 5 inches.
(5) Tri-R-Construction installed new hardwood floors. I had over 70 wood planks that had to be replaced because of improper installation or because they were scratched or dented by Tri-R Constructions flooring contractors. I had to hire an outside contractor to repair the floors. Tri-R signed a document that allowed another contractor to repair his work and deduct the amount of money owed off Tri-R- Constructions bill.
(6) Tri-R- Construction installed a new front door. The door was improperly installed and kept rubbing against the frame and some of the paint came off. During the winter cold air and snow would come through the door. Once again the owner finally agreed to let me get a different contractor to repair the door properly. The owner signed a document to allow another contractor to repair his work and deduct the amount of money off Tri-R Constructions bill.
(7) We paid for quartz countertops Caesar stone 3100. We were told by Tri- R that his supplier could not get the quartz any more. The Tri- R told us that the quartz and the granite countertops were the same amount of cost. We were in a time crunch because of the holidays so we took the granite countertops. The countertop was ordered incorrectly and we had to wait again. The new countertop came in with the wrong sink, but we settled and took it anyway. Much to our surprise granite was half the price of quartz. We paid for quartz so we expected a price adjustment. The vender told me that the Tri-R refused to buy the quartz, even though that?s what we were quoted. It was because of the cost, not because he could not get the product. The vender billed the Tri-R for the remake of the second countertop because the Tri-R ordered it incorrectly. I got a letter from the vender of the countertop company that informed me that Tri-R-Construction did not pay their bill and that if I did not pay the bill they were going to put a lien on our house. I paid the bill, and have now paid for the countertops twice.
(8) We waited and waited for Tri-R- Construction to finish the kitchen. All we got were excuses. He kept asking for more money but the job was not finished. We obviously are not going to use this contractor for the bathrooms.
(9) I now have to hire a new contractor to finish the kitchen. With all the money I have laid out to fix his incompetent work, plus all the money I have paid out for the products that he was supposed to pay for, it turns out that Tri- R- owes us money. This kitchen project is costing me way over budget.This company has cost us more time, money and grief. This contract was signed 5/28/14 and is still not done. As of 7/9/2015 we got Tri-R to pay us a very inadequate amount of money thanks to our lawyer. This company left us with a giant mess to clean up.
(10) If you think I am just a complainer, please read the reviews from another unhappy customer on the BBB web site. 5/15/2015"},"url":"https://www.angi.com/companylist/us/il/dundee/tri-r-construction-and-remodeling-reviews-2347964.htm"},"position":8},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Country Living Construction Group, Inc.","address":{"@type":"PostalAddress","addressRegion":"IL","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Roger A."},"reviewBody":"John came by shortly after we contacted him to evaluate the problem. He recommended a very conservative approach and first started with caulking a few areas in the shower that might be the problem. He didn't charge for this initial visit because he wasn't certain if the caulking would fix the problem. Unfortunately, it didn't fix it and John came back to go for a more drastic repair. He made several recommendations for the repair and we liked his approach so much that we asked him to look at a few other handyman things that needed to be done e.g. install cove molding, caulk behind a kitchen countertop, and finish a wood panel for us. Well, the leak has been fixed, the drywall has been patched, the molding installed, the countertop affixed more securely and caulked, the wood panel finished, and a bathroom cabinet modified. Everything looks great and still works great after several months. We're also in the process of purchasing a fixer-upper house which John Michael graciously "inspected" and provided valuable advice on how to remodel. We're definitely using him for that work. "},"url":"https://www.angi.com/companylist/us/il/lake-bluff/country-living-construction-group%2C-inc-reviews-180282.htm"},"position":9},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"AMERICAN COUNTER REFINISHERS","address":{"@type":"PostalAddress","addressRegion":"IL","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Ann W."},"reviewBody":"Frank responded to my call right away, gave me an estimate over the phone by working with me to measure my approximate square footage and set up a date to come do the work. He came quickly and arrived on time and as expected. He worked on my stained, white sink first that had some damage that he was able to sand out. He then sanded the countertop that had lots of scratches to a nice matte finish (he asks you up front if you want a shiny or matte finish). I also had a damaged spot on an edge that he was able to repair and fill in. My sink and counters looked brand new when he was done. It's unbelievable! As a matter of fact, someone stopped by later in the day and asked if I got new countertops! Frank told me how to take care of my counters and keep them beautiful for a long time. I am very happy with the service I received and would highly recommend Frank. "},"url":"https://www.angi.com/companylist/us/il/elgin/american-counter-refinishers-reviews-429263.htm"},"position":10}]}
Countertop Repair reviews from real Angi homeowners in Richton Park, IL
The owner gave me excellent advice on how I could take care of sealing my countertops. Very honest and helpful. I would use his services for future projects. He really knows his trade!
All work was done as scheduled. All work was coordinated with the installation of the countertop.
Kathleen D.
5.0
04/2016
DTK installed new granite countertop, backsplash, and sill for my bathroom. They arrived on time, verified work to be done, secured undercount sink to counter, cut hole for faucet, installed and sealed in about 45 minutes. Very professional and dependable and will be using again in the future.
Apb.
1.0
09/2015
COMPLAINT ABOUT: TRI-R-CONSTRUCTION STEVEN RABIN OWNER 1145 S. ROUTE 31 UNIT1 SUITE 276 CRYSTAL LAKE ILLINOIS 2157 HAMILTON WEST DUNDEE ILLINOIS KITCHEN REMODELING, HARWOODFLOOR INSTALL,NEW FRONT DOOR INSTALL (1) We did not receive the Consumer Rights...
Roger A.
5.0
07/2013
John came by shortly after we contacted him to evaluate the problem. He recommended a very conservative approach and first started with caulking a few areas in the shower that might be the problem. He didn't charge for this initial visit because he wasn't certain if the caulking would fix the...
Ann W.
5.0
06/2013
Frank responded to my call right away, gave me an estimate over the phone by working with me to measure my approximate square footage and set up a date to come do the work. He came quickly and arrived on time and as expected. He worked on my stained, white sink first that had some damage...
Our company is based on the belief that our customers' needs are of the utmost importance. Our team is committed to meeting those needs. We welcome the opportunity to earn your trust and deliver you the best service. No job is too big or too small for our experienced team. Call today for a quote.
"Excellent!!!! Timely and professional."
Steven P on May 2025
Our company is based on the belief that our customers' needs are of the utmost importance. Our team is committed to meeting those needs. We welcome the opportunity to earn your trust and deliver you the best service. No job is too big or too small for our experienced team. Call today for a quote.
The Surface Doctors is a Bathtub, Tile and Countertop Refinishing and Repair company. We serve all of Chicagoland and Northwest Indiana. All work is performed by our experienced and certified refinishing technicians.
"The kitchen and bathroom look great! We had kitchen countertops that, although solid, we’re out of date. Surface Drs. save them from the landfill! They look fantastic! Our 3/4 bath was painted as well. It looks fantastic!!"
Patrick M on July 2025
The Surface Doctors is a Bathtub, Tile and Countertop Refinishing and Repair company. We serve all of Chicagoland and Northwest Indiana. All work is performed by our experienced and certified refinishing technicians.
"The kitchen and bathroom look great! We had kitchen countertops that, although solid, we’re out of date. Surface Drs. save them from the landfill! They look fantastic! Our 3/4 bath was painted as well. It looks fantastic!!"
Handyman doing light plumbing, electrical, moving, assembly, and general home repair. No remodeling or construction. I've been doing many types of repairs for over 30 years. Prompt response and on time to job sites.
"Mike has been an excellent friend and worker for me. I'm so thankful to have found him to take charge of returning a rental house into a prospective home to list on the market. He does great work, responds and communicates well. He's surprised me on a couple of occasions by taking care of some items I thought would require many more dollars to hire a contractor. I didn't mention I live 2,000 miles away from the rental, so it's been a godsend to have Mike onboard. Great guy, does great work."
Douglas W on October 2022
Handyman doing light plumbing, electrical, moving, assembly, and general home repair. No remodeling or construction. I've been doing many types of repairs for over 30 years. Prompt response and on time to job sites.
"Mike has been an excellent friend and worker for me. I'm so thankful to have found him to take charge of returning a rental house into a prospective home to list on the market. He does great work, responds and communicates well. He's surprised me on a couple of occasions by taking care of some items I thought would require many more dollars to hire a contractor. I didn't mention I live 2,000 miles away from the rental, so it's been a godsend to have Mike onboard. Great guy, does great work."
Welcome! Santos Construction LLC is a family operated company with over 15 years of combined experience in the residential construction area. We are known for providing the very best quality and professional services to the suburbs and Chicagoland area. We specialize in interior and exterior remodeling services such as: Interior Remodeling • Complete Framing • Additions • Dormers • Trim work • Doors • Complete Kitchens • Complete Bathrooms • Drywall • Painting • Subflooring/Flooring Exterior Remodeling • Siding • Hardie Board • Fascia • Soffit •Window installation • Window Capping • Deck/Porch Work • Garages • Sidewalks Shoot me a message or give me a call for any questions Best regards, Jose Soto -President of Santos Construction, LLC
"Not recommended"
KATHLEEN M on May 2025
Welcome! Santos Construction LLC is a family operated company with over 15 years of combined experience in the residential construction area. We are known for providing the very best quality and professional services to the suburbs and Chicagoland area. We specialize in interior and exterior remodeling services such as: Interior Remodeling • Complete Framing • Additions • Dormers • Trim work • Doors • Complete Kitchens • Complete Bathrooms • Drywall • Painting • Subflooring/Flooring Exterior Remodeling • Siding • Hardie Board • Fascia • Soffit •Window installation • Window Capping • Deck/Porch Work • Garages • Sidewalks Shoot me a message or give me a call for any questions Best regards, Jose Soto -President of Santos Construction, LLC
We are providers of construction services in the Northwest Indiana area. Our mission is to maintain the highest quality and professionalism from start to finish. We are confident in our results because all our jobs are custom for the needs of each home. We strive for the highest degree of quality products and workmanship. During the years in Abraham Sanchez Home Improvement business, Abraham Sanchez Home Improvement has satisfied many customers. It is our reputation of quality work, professionalism, and customer service our customers continue to rely on us for their needs. To understand the expectations of our customers, we take great care to work and communicate with every customer professionally. We base our reputation on service, safety, and quality. Call us today and find out how we can meet all your construction needs!
"Great crew! Highly recommend. This is the 95th home I have either built or remodeled and I wish I had found them years ago"
Greg W on October 2025
We are providers of construction services in the Northwest Indiana area. Our mission is to maintain the highest quality and professionalism from start to finish. We are confident in our results because all our jobs are custom for the needs of each home. We strive for the highest degree of quality products and workmanship. During the years in Abraham Sanchez Home Improvement business, Abraham Sanchez Home Improvement has satisfied many customers. It is our reputation of quality work, professionalism, and customer service our customers continue to rely on us for their needs. To understand the expectations of our customers, we take great care to work and communicate with every customer professionally. We base our reputation on service, safety, and quality. Call us today and find out how we can meet all your construction needs!
"Great crew! Highly recommend. This is the 95th home I have either built or remodeled and I wish I had found them years ago"
Please NOTE: we DO NOT accept furniture assembly or wall mounting projects. With over 17 years of Plumbing, Interior painting and all facets of general handyman work, Home Repairs R Us continues to be South/Southwest Chicago's "One Stop Home Repair Service Shop". Deal direct with owner Eric Henry and his dedicated, professional crew on any handyman job you need completed. Eric's wide home repair skill set makes it convenient for any home owner to make one call and accomplish just about any service needed at your residence or business. Call us today!
"Everything is beautiful. The two of them tackle it in two days. I'm very happy with the work."
JEROME W on November 2020
Please NOTE: we DO NOT accept furniture assembly or wall mounting projects. With over 17 years of Plumbing, Interior painting and all facets of general handyman work, Home Repairs R Us continues to be South/Southwest Chicago's "One Stop Home Repair Service Shop". Deal direct with owner Eric Henry and his dedicated, professional crew on any handyman job you need completed. Eric's wide home repair skill set makes it convenient for any home owner to make one call and accomplish just about any service needed at your residence or business. Call us today!
"Everything is beautiful. The two of them tackle it in two days. I'm very happy with the work."
We are a family-owned and operated company that brings that attention to detail and care that makes you feel heard, understood, and appreciated as a client. We know how personal your projects are and we respect and honor that. We service both commercial and residential clients. Please feel free to call, email, or send a text so that you can get on our schedule. We offer free estimates and flexible financing with deposit. We look forward to serving you on your next project. All the Best!
"The project went great. They removed a wall and relocated 2 outlets and a light switch. I also had them do several barndoors for my pantry, closet, and utility room."
Erik P on August 2024
We are a family-owned and operated company that brings that attention to detail and care that makes you feel heard, understood, and appreciated as a client. We know how personal your projects are and we respect and honor that. We service both commercial and residential clients. Please feel free to call, email, or send a text so that you can get on our schedule. We offer free estimates and flexible financing with deposit. We look forward to serving you on your next project. All the Best!
"The project went great. They removed a wall and relocated 2 outlets and a light switch. I also had them do several barndoors for my pantry, closet, and utility room."
We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We have 30 years of experience to give you confidence that we are your number one choice for your next home project. You will find us to be competitively priced with close attention to the details. We look forward to building a lasting relationship and guarantee your satisfaction! Most Projects Require In-person Free Estimates!
"Rushed the whole job. Hired painters he had never used. Destroyed my entire house knowing we still needed to live in it. Didn?t clean up after he left. Didn?t completed job. Sloppy detail work see photos. I want the work completed but I don?t want him back in my house. Please do not hire. Menards didn?t even want him in there store anymore. Quoted me an extremely low price just to get job. So many things he left out. "
Kathleen W on February 2025
We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We have 30 years of experience to give you confidence that we are your number one choice for your next home project. You will find us to be competitively priced with close attention to the details. We look forward to building a lasting relationship and guarantee your satisfaction! Most Projects Require In-person Free Estimates!
"Rushed the whole job. Hired painters he had never used. Destroyed my entire house knowing we still needed to live in it. Didn?t clean up after he left. Didn?t completed job. Sloppy detail work see photos. I want the work completed but I don?t want him back in my house. Please do not hire. Menards didn?t even want him in there store anymore. Quoted me an extremely low price just to get job. So many things he left out. "
R-N-J Construction, has a single mission, which is to achieve complete customer satisfaction! We strongly believe in giving our customers the most for their money. We work with only the highest quality materials and experienced professionals. With over 20 years of experience, we have consistently focused on the needs of our customers, providing personalized attention and a stress free experience. This approach has set us apart from our competition and keep our customers coming back! Give us a call today!
R-N-J Construction, has a single mission, which is to achieve complete customer satisfaction! We strongly believe in giving our customers the most for their money. We work with only the highest quality materials and experienced professionals. With over 20 years of experience, we have consistently focused on the needs of our customers, providing personalized attention and a stress free experience. This approach has set us apart from our competition and keep our customers coming back! Give us a call today!
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FAQs for countertop repair projects in Richton Park, IL
The average cost to hire a handyman ranges from about $40 to $140 per hour. Average project cost ranges between $180 and $700, but the cost per hour and per project depends heavily on the type, size, and complexity of the project. The pro’s experience level and your location also factor into how much a handyman charges per hour or per project. You can also expect to pay higher rates or additional fees for emergency services, or around periods of high customer demand, like holidays.
There are several countertop options available to fit your lifestyle and needs.
Granite countertops are durable and come in a variety of colors.
Soapstone countertops are prone to scratches and best in smaller kitchens.
Marble countertops are less durable than granite but a good option for busy kitchens.
Slate countertops are stain-resistant, making them easy to clean.
Limestone countertops must be sealed often to prevent scratches.
Acrylic countertops cost less than granite while still providing durability.
Laminate countertops are the most affordable but chip and fade faster.
Wood countertops need monthly sealing to maintain.
The cost to install countertops is $3,105 on average. This project cost can range from $400 to $8,500, depending on the material, edging, and countertop size.
Laminate countertops are generally the most cost-efficient, ranging from $8 to $27 per square foot. On the other hand, slate countertops are considered more luxurious and range from $30 to $90 per square foot. There are also countertop materials priced between those two, including stainless steel, granite, Corian, and wood.
Do you have any before and after photos of your work?
How long have you been doing this kind of work?
Do you clean up and dispose of waste when the job is finished?
Yes, you should hire a handyman who’s licensed, certified, and insured, if possible. States have different requirements for handyman licensing, registration, and certifications. If licensing is required in your area, you may pay more for a licensed handyman with experience than one who is not licensed or certified, but you’re likely to get a better end result for your project. Be sure to check our state licensing tool to review the local handymen guidelines.
The Richton Park, IL homeowners’ guide to countertop repair services
From average costs to expert advice, get all the answers you need to get your job done.
If you’re looking to refinish your countertops, epoxy will make them shine for years to come. This guide will help you budget for epoxy countertop costs.
Comparing limestone versus granite countertops comes down to looks, price, and strength. Learn to spot the differences and what to expect from each in this guide.
When doing a kitchen remodel, expenses add up quickly. You can cut your costs down by removing your own countertops. Here’s how to remove a countertop safely.