Get matched with top affordable plumbers in Eldorado, IL

"Great installation crew. Just some very small issues that are going to corrected."

"I used Tin Lizzee to diagnosis my refrigerator. John S. was very knowledgeable and helpful in diagnosing the problem. Lucky for us it was a minor repair. This is a wonderful service that was quick and efficient and affordable. Unlike the other place that I called that wanted to charge me $89-129 for a diagnostic and could not come out until about 2 weeks later. I definitely will use Tin Lizzee again for future appliance issues. I will tell all my friends and family about this service also. Thank you John S and Tin Lizzee for such wonderful customer service."

"We needed our dryer to be vented through an exterior wall and al was the man for the job! He was so nice and knowledgeable. I didn’t have the first clue what to do! He got us taken care of for an extremely reasonable price! Looks great! Thank you!"

Welcome to Ron's Plumbing! We always provide high quality work, that produces an exceptional product. We pride ourselves on the relationships we build with all of our clients, and we cannot wait to hear from you. Call today!

Welcome to J&E Heating & Cooling, proudly servicing Metropolis, Illinois and the surrounding areas. Our goal is to complete your project to perfection. We look forward to building long lasting relationships with the customers that we serve. Call us today! You will not be disappointed!

"Very polite....arrived on a Saturday....cleared my drain problem....was not cheap, but it was a Saturday....veteran's discount helped..."

"I walked into my basement on Saturday afternoon to discover a pool of water on the floor.  Looking at the walls I traced it back to right above the window that sits below my kitchen sink.  I popped the paneling off the top of the window box and immediately saw that the galvanized pipe leading from the sink drain to the stack had corroded and a hole had formed.  Frantic because it was 4pm on a Saturday and I knew I couldn't use my kitchen sink or dishwasher until I got this fixed (no easy task with two toddlers to keep up with), I jumped onto Angie's List looking for a plumber with Saturday hours and a good rating. 
I called McDonagh and was told they could have someone at my place in an hour.  Todd showed up at 5:30 and immediately got to work.  Patrick (the owner) showed up with his son Nolan shortly thereafter to take a look and get Todd some parts off of his truck.  We gave Nolan a piece of the pizza my kids were having for dinner as an apology for interrupting his Saturday too.  Patrick came back with a price estimate that seemed fair to me for emergency short-notice service on a Saturday night.  Todd replaced the entire section of pipe from the sink drain to the stack and was finished and out the door by 7:30, leaving us with a fully functional kitchen again. 
Huge thanks to Patrick and Todd (and Nolan) who really saved the day for us.  These guys are absolute professionals and really saved us from some major inconvenience.  Would absolutely recommend and use them again.
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"RESPONSIVENESS TO NEEDS
There are different measures of success on any project and different constraints and issues that will challenge those measures.  My primary measure of success was a DRY basement, and Brian?s proposal to deliver it was comprehensive. He was committed to meeting my request while satisfying my second measure of success: do it at an affordable price.

ESTIMATE
Brian does all estimates himself instead of sending out salespeople (which I appreciate).  I scheduled Brian's first visit in the days following a large rainfall that caused flooding in neighboring areas, so his schedule was packed. Understandably, Brian was crunched between appointments when he arrived slightly behind schedule, but he had kept me updated in the hours preceding his arrival.  Brian quickly conveyed a focus on resolving the seepage problem.  He also listened to my concerns, identified primary and secondary issues, and said he would send a thorough e-mail containing precise details for a solution with a cost breakdown.  He arrived and left in about hour, and within a couple days he sent an e-mail estimate with two options. 1) A complete basement drain tile system with crack repairs, or 2) a partial system that he believed would resolve the problem at a lesser cost. He offered to allow me to "upgrade" to the full system in the future and pay the difference between the two estimates. This type of offer was not even discussed by the three other companies (two big names and one small business) that came for estimates.

With the exception of the extended (years-long) payment / financing options offered by the larger companies, Brian?s proposed solution was almost a hands-down winner.  The other small company was comparable, but after sending the initial estimate, Brian offered to return on the weekend to give me the opportunity to talk again when there was more time.  Other companies' approaches to doing exterior excavation ranged from doing minor reinforcement to not even wanting to touch it.  Brian, in contrast, said he can?t honestly guarantee a dry basement when he didn?t know what the previous repair looked like.  He offered to completely excavate the two walls that had work done previously and to replace (if necessary) any inferior quality materials with his own fix.  Now we're cooking with gas!  The cost of the job remained competitive, and this ?extra mile? effort on top of everything else fully satisfied my need to be 100% sure the seepage would be stopped.  I opted for the full drain tile system.

TIME
The timeframe Brian quoted was in line with all of his competitors: 2 days max.  The time element of the job met some challenges, taking 5 full working days to complete, (Tues-Fri plus half days Sat-Sun).  The reason?  The crew found the floor was new, dense 4-inch concrete poured on top of the original 4-inch concrete floor.  This meant twice the work for the breakup crew that was prepared for a conventional job, making it impossible to accommodate the original time frame. Brian promised to never leave a job unfinished, so he juggled his crews' schedules to make daily progress, and he never once raised his price despite the extra time or material (concrete) required. I was very grateful.  He also personally came to finish the job on the weekend rather than pushing it out to Monday or Tuesday.

EXTRAS AND RESPONSIVENESS
Some plumbing in the floor was impacted by the concrete breakup and required repairs due to its age and condition.  Brian took the time to find the exact materials I requested for the repair and installed them.  I was not present at installation so he took photos and video and sent them to me via smartphone so I could verify he got it right.  What other contractor does that?! He also paid attention to every detail for laying out the design of the downspout tie-ins, finishing touches, and every single special request I threw at him. He also spotted an additional leak in the corner of the foundation and sealed it up as well. His commitment to resolving every issue to my satisfaction was outstanding.

Brian made himself accessible via phone, e-mail and text, and he responded quickly to inquiries.  I wanted to know every detail of the work, and Brian accommodated. Another totally unexpected surprise came when Brian discovered that some of the promised work did not need to be performed, and he provided credit for this instead of using the difference for my extra requests.

SATISFACTION
"You'll be happy," is Brian's mantra.  He addressed a couple gripes - dust exposure to the first floor space; a few trampled plants outside - by providing equitable financial credits.  These professional oversights on his crew's part are unacceptable to Brian, and credit on the final bill was all he could do to make up for it.  Overall, the crew was polite, and one even brought a stack of extra floor tiles from his personal supply to replace some I'd lost during demolition work I had done weeks earlier!

From start to finish, despite delays and minor shortcomings, Brian executed on the proposed project by 100% nailing the two most important measures of success ? quality and cost. As for timing, the job ran long but Brian didn't quit until the job was done. I never expect perfection; nevertheless, Brian aimed to earn my satisfaction as his primary goal. I give an A+ on nearly every category, taking a point or two away for the issues mentioned.

Rain is coming in the next two days, and I'll only edit this review if the repairs fail to deliver a dry basement.  I am posting this review before the rain comes as a vote of confidence that I won't have to change a word.

The most important criterion to assess a job well done is whether you'd recommend a service provider to a family member or friend.  In Brian's case, I absolutely would."

"My wife contacted several painters in the local area for price quotes. She knew she wanted David and his team the moment she met him. He was professional, extremely knowledgable, and he gave us a military discount. My landlord was very particular about how she wanted the house painted and David took all of that into consideration. Leading up to the job, he notified me when he purchased the specific paint she wanted and the total cost. He also contacted me the day prior and the morning of. His team arrived on time. I don't think we anticpiated how long it was going to take for our two story home to get loaded into that truck but it took most of the day. David worked solo on painting while his team moved and never missed a beat. In fact, when my landlord showed up to check on the progress she started grilling him and he had answers for everything...different kinds of paints, bases, primer use and when, cutting style, technique, etc. etc. She left pleased as he now does painting for her other homes! As the day wore on, he bought his team lunch and dinner (including me) to keep his guys' motivated. He even bought my dog some snacks for the long cross-country drive we were about to embark on. When I kept noticing small things I didn't want to get dinged on by my landlord, I ran it by him, he looked at the area (stairwell, closet, and another bedroom that wasn't included in the original quote), and gave me a fair price to do the job right now. I was very impressed! I kept making his day longer and longer by requesting more work from him and his team and they kept working. I understand they are getting paid but was impressed with his professional ability to adapt and press until the work was accomplished. The walk through the following day went great and as I said, my landlord went from being a doubter (because I didn't go with her guy and maybe get money out of me) to now using him on her other properties! I would use David Murphy and his team again and I would reccommend them to anyone in the central Illinois area looking to have quality, affordable, painting done for their residence or business.
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We take great pride in our experience, expertise, quality and customer service that\nwe provide to meet your needs. It is our mission to provide excellent workmanship\nand complete customer satisfaction from start to completion of a project.\nIn order to understand the needs and expectations of our customers,\nwe take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large\nor small the job.\n