Get matched with top heating and air conditioning pros in Cuba, IL

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Mitchell with AAA Northgate was just here to service and maintain my gas furnace and did a fantastic job. Friendly, professional, and thorough. I highly recommend this company - been using them for over a year now and I'm very satisfied that my HVAC needs are being looked after. Thanks, Mitchell!"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"Terrible! Only used Chambers because Whirlpool sent them my service request. Had to leave my mom with tech in so I could return to work, so I wasn't even there to find out what was wrong BUT told him to call me when he knew something. I got vague blurb of the problem and my mom saying he said he broke something on the unit!? Took 3 days and me calling office twice before tech finally called me! And NOWHERE on the paperwork does it state that HE caused more damage to the unit than the original problem!"

"I cannot sing the praises of Cordts Heating and Air loud enough. Our old furnace crashed right before a cold wave hit. Not only did Cordts give us the most fairly priced estimate for the work, but they made the installation "urgent" and had the system installed in our home less than 2 days after Brad came to give the estimate. The crew was professional, courteous, and did a FANTASTIC job installing the new system. The house was toasty warm within a couple hours after they finished the installation and testing of the system. We are very pleased with the entire experience and will be recommending Cordts to anyone who's having an issue with their heating/cooling system."

"Workers were efficient and knew what they were doing. Left area clean. Did excellent job"

"Not good do not use for this check-up. The same guy came over at the beginning of the heating season and at the beginning of the air season. Really doesn't do anything just opens up the unit and checks for 10 minutes and leaves. Doesn't even say much about the units condition. Save your money. A complete waste of time. Would not use them for repairing either system since they haven't shown me they care about the service they give. This happened over a year ago and I have since needed service on my air conditioning unit."