
Sancen Outside Services, LLC
Sancen Outside Services, LLC
Our happy and satisfied customers recommend us to their friends and family all the time. We are proud of our reputation and we feel it has been well earned. We are also happy that we can help you feel good knowing that you are working with a reputable company that stands behind its products and services.
"Old mulch was taken up including the liner. There were no weeds growing through the old mulch. My husband said to the worker don t you need to put down liner so the weeds don t come through, , the worker said no it will be fine. Just 3 months later weeds are everywhere you can barely see the mulch. I have downloaded pictures. If he would have listened we would not be where we are today. Then he was suppose to fill in the pond with rocks because I didn t want a pond a week later after a heavy rain the pond was back. All the money I paid for those rocks fell to the bottom. I was told by a contractor that he needed to add sand or dirt and pack it. The rain went right through the rocks.I paid him 3200.00 dollars and he had the nerves to say we chose the cheap way well what is the cheap way wanting weeds to grow all over the place and a pond with water just sitting there. 3 months later I m filing a complaint 3200.00 dollars for 3 months is highway robbery. We never said anything about cheap way 3200.00 dollars is not cheap, guess he had to come up with something. He shouldn t have taken on a job he couldn t do. When I called him he said there was no way the pond would stay dry we have to pump water out every time it rained. I couldn t believe he said that. Then he says we have to pull weeds out the mulch every time they grow this man is nuts. So I m here can t sit in my back because the mosquitoes are bad because of the standing water. The weeds are everywhere and he won t even reply anymore. He said he would come when another contractor comes never came. I told him to call my son which he said he would never did.I can t believe it. He just took our hard earned money and said I don t care what s going on I was paid. I m so angry because I trusted him he seemed like a nice guy but turned evil on us. I m disabled on a fixed income put a project off to pay him and this is how he treated us. He never even came by to speak with us that s terrible."
Roxanna D on August 2025
Our happy and satisfied customers recommend us to their friends and family all the time. We are proud of our reputation and we feel it has been well earned. We are also happy that we can help you feel good knowing that you are working with a reputable company that stands behind its products and services.
"Old mulch was taken up including the liner. There were no weeds growing through the old mulch. My husband said to the worker don t you need to put down liner so the weeds don t come through, , the worker said no it will be fine. Just 3 months later weeds are everywhere you can barely see the mulch. I have downloaded pictures. If he would have listened we would not be where we are today. Then he was suppose to fill in the pond with rocks because I didn t want a pond a week later after a heavy rain the pond was back. All the money I paid for those rocks fell to the bottom. I was told by a contractor that he needed to add sand or dirt and pack it. The rain went right through the rocks.I paid him 3200.00 dollars and he had the nerves to say we chose the cheap way well what is the cheap way wanting weeds to grow all over the place and a pond with water just sitting there. 3 months later I m filing a complaint 3200.00 dollars for 3 months is highway robbery. We never said anything about cheap way 3200.00 dollars is not cheap, guess he had to come up with something. He shouldn t have taken on a job he couldn t do. When I called him he said there was no way the pond would stay dry we have to pump water out every time it rained. I couldn t believe he said that. Then he says we have to pull weeds out the mulch every time they grow this man is nuts. So I m here can t sit in my back because the mosquitoes are bad because of the standing water. The weeds are everywhere and he won t even reply anymore. He said he would come when another contractor comes never came. I told him to call my son which he said he would never did.I can t believe it. He just took our hard earned money and said I don t care what s going on I was paid. I m so angry because I trusted him he seemed like a nice guy but turned evil on us. I m disabled on a fixed income put a project off to pay him and this is how he treated us. He never even came by to speak with us that s terrible."
Roxanna D on August 2025