"Mike identified the problem as a poor Comcast signal. I will pursue with Comcast."

"These installers will do a great job with the actually installation. In my case, I wanted to install my antenna's in the attic. After the installation, vhs (particularly PBS) signal did not come in. I followed up to see if an adjustment could be made to try to get pbs. The correspondence got into a couple of minor issues that we disagreed about, but the main point was that i couldn't get pbs. They offered to come install the antenna outside, which i turned down. I called PBS and gave them the antenna model installed. They told me that the problem was likely that the model was designed for UHF. I googled Antenna's Direct and talked to their tech support. They confirmed that the antenna I had was likely the issue with VHF but would be very good for UHF. They suggest that I add a VHF only antenna and a UHF/VHF combiner. They looked up my address and told me exactly where to place the VHF antenna. It took me an hour or so to set up the VHF antenna, run the cable and hook up the combiner. They also directed me to Amazon where I could buy the antenna and combiner I needed. IT WORKED GREAT! All the UHF & VHF channels I need and more. Bottom line is that this company is great on installation. The installer did a very good job and they adjusted my bill for a travel time question. However, they didn't know about the UHF/VHF issue that Antenna's Direct knew about immediately. I would recommend talking to tech support at Antenna's Direct before any installation to ensure the antennas are correct and follow up with Antenna's Direct before deciding on any adjustments or moving the antennas from your preferred location."

At Impressive Home Security, Inc., we are dedicated to providing the highest level of customer service and satisfaction in all areas of our business. We will design a user-friendly security system that meets your specific needs and fits your budget. \n\nAs an authorized dealer of a national brand like GE Security, we are able to combine competitive pricing with local service to provide you with the protection and peace of mind that you deserve. Give us a call for a free security analysis!\n\nServing all of Central Illinois: Bloomington, Champaign, Peoria, Decatur, Springfield

"Outstanding. This was the second time I have used this service and will again when the need  arises
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"The technician knew what he was **** and did a professional job of hiding the cords and mounting the TV."

"It went fine.  Though the tech that came was unable to assist with bringing Netflix up on my TV.  The original dates of service was Wednesday, June 17th and I had to contact vendor because tech did not show. Appointment was rescheduled to the 18th.
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"Had to cancel because one TV always froze after about 5 minutes, and they were never able to fix it.   They did try several times and let us out of the contract since they could not provide full service.  I would gladly use them again if they could figure out that technical problem, which apparently is rare in their experience.
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"Excellent! Professional and on time. Robert did a great job setting-up the HD TV. Highly recommend the Geek Squad."

"It was basically awesome, I stood back and watched.  I have the machine connected to a large screen tv for my own vision issues, So it was  a blazing  display of screens, registers, diagnostic tools etc. At the same time there was plenty of dialog, questions, how do you want it to work? Which is more important? What are the important applications for you? Is this working like you expected? What else would you like to do? Try this, is this working like you want?  (Answer; YES)















He really gave the machine a work out checking all the dark corners for trouble.  And further,  asked if there was anything that could be improved with regard to the service.  Mr. Caughman impressed me as a top IT professional who is clearly used to high pressure business environments with focus on results. Excellent. The whole process took about an hour and saved who knows how much trouble.  Very high value.
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"Doug was very professional and pleasant too. He arrived on time, mounted our TV and cleaned up afterwards. I had a number of questions and he proved to be very knowledgeable. We talked whilst he worked and I was impressed by how honest and ethical he was.I will hire him again if I need his services. The charges were reasonable too. Thank you Doug!"