Get matched with top dishwasher installation pros in Champaign, IL

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"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"I was very happy with the service I got. This guys is very professional, and knows what he is doing. The only catch is that you may need to wait for six or seven days to receive the service, abut I think the wait is worth it."

"I called Ray's in somewhat of a panic because I was worried they wouldn't be able to come out soon and maybe my 14-year old furnace needed something major. The person who answered the phone was courteous, apologizing that they couldn't work me into their schedule that SAME DAY until 3:00. I was ecstatic. Lou arrived promptly, quickly found the problem, replaced a $280 part, and checked the filter. He said I had a few more months left in the filter so didn't need to replace it until this spring. I couldn't ask for better service. Thank you."

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"Terrible! Only used Chambers because Whirlpool sent them my service request. Had to leave my mom with tech in so I could return to work, so I wasn't even there to find out what was wrong BUT told him to call me when he knew something. I got vague blurb of the problem and my mom saying he said he broke something on the unit!? Took 3 days and me calling office twice before tech finally called me! And NOWHERE on the paperwork does it state that HE caused more damage to the unit than the original problem!"

"Great! Scotty Norris and his team have kept my cars on the road for over 30 years. He has been my main mechanic since he first opened his original shop on Springfield Avenue. Norris Tire does great work at fair prices. They are very knowledgeable and have years and years of experience and do a great job. Most of the time they will get you in and out of the shop very quickly as well. On several occasions Scotty or one of the staff have made a recommendation to me to get a job done in such a way that it literally saved me over $1,000 even though they were losing that revenue. They are really nice people, they know what they are doing and they take great care of their customers."