Get matched with top fire pit installation pros in Berwyn, IL

"BEWARE of this company!!! Everything started out great, the staff was initially incredibly responsive and came out for an estimate. Their estimate was reasonable and competitive to a 2nd bid I had received, and I was offered a $500 discount and a commitment that the work would be done in 1.5 days if I signed the contract in 24 hours. I went ahead and signed the estimate. That is when the problems started.... The project manager (Moses) was completely non-responsive as to when the work would be completed. They were provided access to my home, yet never contacted me to let me know when they would arrive or when work would be completed. 3 weeks later, I still did not have a response on work completion and Moses stopped answering my messages and would not answer my calls. Finally, after calling the office (which is always closed and has an outdated voicemail response that hasn't been updated since Oct. 3rd) , I received a call from the technician. He tells me that work is complete, and that he'll be doing a walk through in a few days. Today, he calls to tell me he is there , but he doesn't know where the main gas line is and he can't figure out how to get gas to the fireplace. Ok, interesting... I call my gas company because we have working hot water and have been paying our gas bill and they tell me gas is entering the home. I tell this to technician, who tells me, well, that's too bad, they don't know what the problem is and that is my problem to solve, the work is complete on their end. How is work complete, if you have hooked up a gas fireplace , but can't figure out how to get gas to it? Isn't this something you would confirm BEFORE doing work? I can't get in touch with anyone in charge at the office and I am honestly shocked that anyone could have had a positive experience with this company."

"Mirna and Rafael the best and easiest people to speak with. Walked me through the process and inspection. Gave a full overview of what was needed and its purpose. Discussed the warranty of all work done. 3 day operation of a 33 ft chimney. Tuckpointing of foundation to crown, New crown replaced, New flashing. 25yr warranty. Highly recommend to friends and family"

"They did a professional job, were honest, and showed up on time and delivered on time. I will be using them again in the future."

"The quality of the work was poor, the sod was laid and not rolled out which is preventing the sod from catching and causing the lawn to look uneven, the grass seed/ dirt was spread sporadically over the front lawn without focusing on the bare spots which was the ultimate goal of the seeding. (for treatment/solution to holes in the lawn to promote grass growth in those areas.) Also there was very little grass seeds or dirt spread to back lawn. I brought this to Kevin's attention and he said he would take care of it and that he ran out of dirt, also his response to my calls or e-mails was not timely or not at all. I called and text him on several occasions requesting that he comes to complete the job and he never showed up to complete the job as promised. I also feel the additional cost he charged ($1500) to lay 4 to 5 rolls of sod for 20 ft. x 24 ft. area (480 sq. ft.) , was over priced and he took advantage of me and I am a victim of price gouging. His initial quote he gave me was 3400 (for the seeding, retainer wall removal, aeration, power raking, cutting the grass, plant 1 bush) but I just noticed he has put 3500 on the contract so even in that instance I paid him $100 more than what was agreed upon. The contract that he wanted me to sign was very extensive and "construction focused" and did not address everything we had discussed for this project. It basically was an agreement to ensure payment and cover himself if I did not pay. When I noticed the contract did not list line by line description of the scope of the work I brought that to his attention and asked him to include what the job would intel ( work order) listing what we had talked about. He told me he would bring it when he came to do the job. I didn't receive anything, but he had already came to to start the job. By the time he finally came to start the job I had received a warning from the village due to my grass had grown more then 5 inches waiting for him to come and take care of cutting the grass when he was to start the project. The overall communication and follow up with this company is not good and they do not provide detailed scope of work orders even when requested."

"Extremely well. They're hard workers and they also cleaned up well. The turf looks amazing. 👌"

"Timely and professional. Responsive and completed the job faster than expected with cleanup. "

"I am beyond pleased with the work Juan and his team completed. Professional workers, reasonably priced, arrived on time and followed through on agreements. All Star water proofed the side of my home, my crawl space, and repaired my chimney and damper. I recommend them for your next job without reservations!"

"Good. Professional."

"weâ  ve enjoyed our service with Groundcare, The work they do is clean, and professional. Itâ  s easy to schedule a visit and prices are affordable. I highly recommend their service."

"I recently hired JPL Masonry to construct a brick mailbox for my home, and I couldn't be happier with the results! From start to finish, the experience was exceptional. Firstly, Johnathan and the team at JPL Masonry was incredibly professional and responsive. He promptly returned my calls and provided a detailed estimate for the project. He listened to my ideas and made outstanding suggestions that enhanced the final design. The craftsmanship is truly top-notch. The bricks are laid perfectly, and the mailbox is sturdy and elegant. It's clear that the Jon and his team take great pride in their work. They paid attention to every detail, ensuring that the mailbox not only looks great but will also stand the test of time. Moreover, the team was punctual and efficient. They completed the project within the estimated time frame and left the work area clean and tidy. It's refreshing to do business with a company that values both quality and customer satisfaction. Overall, I highly recommend JPL Masonry for any masonry work you need! Their expertise, professionalism, and dedication to excellence are evident in every brick they lay. I'll definitely be contacting them for any future projects!"