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Standard residential deadbolt locks come with a steel bolt that locks your door into place using a key (or keypad) on one side and a thumb turn on the other. When you lock it, the bolt slides into a strike plate on your door jamb to secure your door shut.

First thing first: Make sure you’re using the right key. If it’s the correct key for your lock, there are a few reasons why it may not be working, like the key is worn out or the lock is jammed. Try lubricating the lock and pushing the door closed to ensure the mechanisms work correctly. If you’re still locked out, call in for help.

You might assume that having two locks on one door will offer more protection than only one lock, but there may not be an advantage. While there’s nothing wrong with having two locks if you feel it’s best for your living situation, rest assured having one high-quality deadbolt installed correctly will offer a high level of protection.

You may be able to get a broken key out of a lock by yourself, depending on the situation. If a portion of the key is still protruding from your lock, try lubricating the keyway and using pliers or even a bobby pin to pull the key out of the hole. If you have jigsaw blades handy, you can also try using those to grab onto the stuck key and pull it out. 

But, if neither option works or you can’t reach the key, your only option is to call a locksmith for help.