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"They were available on a timely basis, showed up on the agreed-upon day/time and did a good job. (It was really old carpet, so they couldn't work miracles, but they did the best job they could with what they had to work with!) Very friendly, professional and safety conscious (work done during the pandemic, so wore masks and gloves). I would use them again!"

"This is a very reliable and professional company. The final product was fantastic and better expected due to their wonderful suggestions! Would definitely hire again!"

"They were friendly and polite. They put furniture on Styrofoam blocks so it did not get damaged.  I felt the additional cost for the other services was reasonable. I felt they did a fine job. Unfortunately, older carpets are never fully restored from carpet cleaning."

"The first carpet install had problems......carpet tight weave and pad was ultra thick. I took photos...they booked a day. I got a plush carpet with the plush pad. Amazing...."

"The first carpet install had problems......carpet tight weave and pad was ultra thick. I took photos...they booked a day. I got a plush carpet with the plush pad. Amazing...."

"I called and left a message to inquire about services and I received a return phone call the same day. The gentleman I spoke to on the phone was pleasant. I wanted to know how soon I could get them over, and they squeezed me in on a Friday (I believe I called on a Wednesday).  They showed up as scheduled and did the whole house.
This was the first time I have ever hired a carpet cleaning service. I thought when they showed up, they would give feedback and let us know if there were stains they couldn't remove or odors they were noticing and ask us if wanted to pay extra to remove. This was not the case. There were still multiple stains and it enhanced any odors that were already there. 
I mailed my check in for payment, because they did attempt to clean the carpets, which I don't think they have cashed yet. I called back a week later and left a message letting them know there were still stains and I wanted to see if they could come back and that I realized it would be an additional fee. I left a message on a Thursday at 4:55 p.m. I figured I would get a call back on Friday. Did not receive a return call. I called again and left another message on Saturday in case they happened to be open. It was the holiday weekend so I thought maybe I would receive a return call on Tuesday. Still no return call on Tuesday or Wednesday. So on Thursday I had to call another company. 
It's not my favorite thing to leave a poor review and I realize that there must have been some communication errors on my end, but I really would have appreciated a call back.I am now having to pay another company to redo the house. It's important to have clean carpets and an odor free house when it's on the market.
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"cleaned all the carpets very well"

"Project: Clean Carpets at Home Very prompt and courteous. Great service."

"Elements Carpet Cleaning did an amazing job cleaning our carpets and upholstery. The technician was professional, timely, and explained all the work he was going to do and the costs involved. Everything looks and smells great again. We highly recommend Elements to everyone and will most definitely be using their services in the future."

"Andy was professional. We are satisfied with the finished carpet. We will certainly call him again if needed."