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Gas Logs questions, answered by experts

In most cases, yes, it’s safe to light a gas water heater manually, but you should shut the gas off first, open a window, and let the space air out for about 10 minutes. Modern water heaters shut the gas off entirely if the pilot light goes out, but airing out the area beforehand is good practice and will ensure it’s safe to relight your pilot light manually. Just make sure you turn the gas valve to “pilot” before lighting. If the light keeps going out or won’t light at all, call in a professional.

If you sense a gas leak or are upgrading your appliances, it’s best to hire a gas engineer to disconnect the gas stove for you and conduct any other necessary inspections and repairs. While it is easy to disconnect the gas stove yourself, you may not be qualified to complete what needs to be done next. Gas is also harmful to the human body. Therefore, a trained professional is more suitable to handle any gas-related problems.

Local codes often mandate specific fittings, permits, and vent considerations for permitted function and safety, which are enforced by professionals.

You will need to hire a professional installation technician or plumber to connect your dryer to your gas line or install a new line. Your gas company may be able to help you find a capable, reputable professional in your area.

When hiring a plumber to install or repair gas pipes, consider asking them the following questions: 

  • Do you have insurance and a professional license to do the job? 

  • How long will the project take to complete? 

  • Will I need to hire additional professionals for excavation or landscaping? 

  • Do you have references from previous clients? 

  • Do you belong to any relevant trade associations? 

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