Roofs R Us

first of all thier salesman tried twice to get me to put the deposit into his personal and account. Said it was a business account and sent me an invite from Zelle to send money. I did not. Gave him a check. After this salesman left the business, no one communicated with me even when I sent several text. The crew showed up unannounced and ran over 2 sheds i had stacked in yard and ruined the porch roof by putting excessive weight on it breaking the seams. Now water pours in. They did no clean up, left a horrendous mess and left their dump truck with 2 flat tires blocking garage after they left. They pounded on the roof excessively for 8 solid hrs. AJ ignored my text then told me only then that the salesman i signed the contract with was gone. I had no idea when they were coming to install the roof even though I asked for an install date. They just showed up like a herd of elephants. I had specified that I DID NOT WANT SUBCONTRACTORS WORKING ON MY HOUSE AND THAT IS EXACTLY WHAT I GOT. The crew was from Texas and that caused communication problems. I picked up nails, shingles and bottle caps for over 2 weeks. I believe the contract i signed is null and void because it was signed under false pretenses and promised work by salesman was not performed. Never in my life have i seen such a bad contractor. They sent an adjuster to get the balance from me. I felt very uncomfortable. Roofs R Us is not a good company to deal with. I am still extremely stressed over this. I'm a senior citizen and I think they thought I was not smart enough to question what was going on. WHAT A NIGHTMARE. I HAVE PICTURE'S OF THE DESTRUCTION.

We got a roof replacement from Roofs R Us in February 2016. It's been leaking for 3 years. Just found out today that he never took out a permit or had it inspected. Guess now I know why! When we called AJ to have him come repair it, we didn't get a phone call back for 2 weeks. We finally called other roofers to come look at it, as well as our insurance company, and all told me that the roof was leaking because nothing was put between the chimney and the shingles. Also, the roofer had slid his work boots across the shingles so much that all of the granules had come off of a brand new roof. Shingles were placed haphazardly and the roofer cut into other brand new shingles. AJ came to our home, told us he would fix it in 2 weeks. That was 3 months ago and we haven't heard from him since. I just got a letter from my insurance company that they won't renew our insurance policy due to the "improper installation of the shingles on the home the roof is leaking." I'm incredibly ****** off now. I had to pay someone else $13,000 to fix my roof because this $8,000 roof was put on so badly in 2016.

Ajay who is the owner came out and gave me a quote for a dormer leak above a covered porch. I agreed on the price because he gave a 2 year warranty and sent Kyle out to fix the roof the next week. He removed and replace 2 rows of shingles. Then Ajay came out the same day to collect is money in which I paid him. After the first rain, It leaks worse. Tried to get in contact with him and his response is that he is to busy to come back. That's been 2 months since repair. Now I am in contact with the Attorney Generals office for further action.

Use a 32 ft ladder and one employee. Kyle did a great job. Friendly. Professional. And insightful. We will use again and based on the responsiveness and flexibility we will use for other roofing needs as they arise.

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