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"I hired Middle GA Roofing to replace my roof. However, when the job was completed by one of their so called “crews” (a group of undocumented underpaid contract workers) who had no real affiliation or branding with MGR, I discovered that an entire flat section of the roof had been left untouched and not replaced. I was told this was because their salesperson had not ordered the correct materials at the time of installation. In addition, the workmanship on the roof was poor. Photos will show multiple issues, including the fact that the required by-code drip edge was missing in many places — and none was installed anywhere gutters were present. That is not a minor oversight but a basic code requirement. Five years later, that old section is now leaking into my office. When I contacted the company, the initial quote I received to fix it was roughly $2500 25% of the cost of a full roof replacement. This seemed very high for an issue that stemmed from their own admitted mistake. So I contacted the owner and let him know that seemed unreasonable and that I would rather fix it myself but that since this was his resolution I would be leaving a review. He told me me getting this quote was a “mistake” but since I threatened him with a review he was no longer interested in any resolution unless I apologized. My correspondence was directly with the owner of the company. You will likely never meet him in person, but from my experience he has a tendency to deflect responsibility for mistakes made by his company, placing the cost back onto the customer. I even offered to cover the cost of materials if they would correct their own oversight, but that offer was declined. Instead, I was told to “just post a review” and that no further communication would be made unless I apologized. How strange that a man of his age has an ego so fragile that it needs an apology to do the right thing. As a business owner myself, I believe accountability and communication are essential. Unfortunately, that was not my experience here. I will be repairing the roof myself, but I feel it’s important to share photos of the workmanship and a record of my experience so that others can make an informed decision before hiring this company."

Chad D on August 2025

Additional DBAs - Johnny Glasco Roofing, Glasco Roofing Company.

"I hired Middle GA Roofing to replace my roof. However, when the job was completed by one of their so called “crews” (a group of undocumented underpaid contract workers) who had no real affiliation or branding with MGR, I discovered that an entire flat section of the roof had been left untouched and not replaced. I was told this was because their salesperson had not ordered the correct materials at the time of installation. In addition, the workmanship on the roof was poor. Photos will show multiple issues, including the fact that the required by-code drip edge was missing in many places — and none was installed anywhere gutters were present. That is not a minor oversight but a basic code requirement. Five years later, that old section is now leaking into my office. When I contacted the company, the initial quote I received to fix it was roughly $2500 25% of the cost of a full roof replacement. This seemed very high for an issue that stemmed from their own admitted mistake. So I contacted the owner and let him know that seemed unreasonable and that I would rather fix it myself but that since this was his resolution I would be leaving a review. He told me me getting this quote was a “mistake” but since I threatened him with a review he was no longer interested in any resolution unless I apologized. My correspondence was directly with the owner of the company. You will likely never meet him in person, but from my experience he has a tendency to deflect responsibility for mistakes made by his company, placing the cost back onto the customer. I even offered to cover the cost of materials if they would correct their own oversight, but that offer was declined. Instead, I was told to “just post a review” and that no further communication would be made unless I apologized. How strange that a man of his age has an ego so fragile that it needs an apology to do the right thing. As a business owner myself, I believe accountability and communication are essential. Unfortunately, that was not my experience here. I will be repairing the roof myself, but I feel it’s important to share photos of the workmanship and a record of my experience so that others can make an informed decision before hiring this company."

Chad D on August 2025


Avatar for Warmzone

Warmzone

12637 S 265 W Suite 100
4.00(
3
)

Warmzone

12637 S 265 W Suite 100
4.00(
3
)
Customers say: Quick response
22 years of experience

WARMZONE is a national company designs and sells radiant snow removal systems for heated driveways and walkways, radiant floor heating and roof deicing. We have a trained staff of professionals that will learn about your project requirements and perscribe the best solution possible to heat your driveway or home. We have a network of subcontractors across the United States. Our consultations and designs are free and we have one of the largest selection of proven products to choose from. Call or email us to receive a free quote.

"They were absolutely wonderful. Will sure recommend them"

Jorge D on April 2018

WARMZONE is a national company designs and sells radiant snow removal systems for heated driveways and walkways, radiant floor heating and roof deicing. We have a trained staff of professionals that will learn about your project requirements and perscribe the best solution possible to heat your driveway or home. We have a network of subcontractors across the United States. Our consultations and designs are free and we have one of the largest selection of proven products to choose from. Call or email us to receive a free quote.

"They were absolutely wonderful. Will sure recommend them"

Jorge D on April 2018

Snow Removal questions, answered by experts

Yes, some homeowners insurance policies cover roof damage caused by snow. However, these full or partial payouts can vary depending on the age of your roof and other related factors, like the overall condition it was in before the snowfall. It’s best to check with your specific homeowners insurance policy to determine snow damage coverage and exclusions.

Most roofs can take quite a bit of weight from snow, but their ability to handle heavy snow is not unlimited. Most roofs can handle about 20 pounds per cubic foot of fresh snow. Ice, ice dams, and other factors can contribute to dangerous roof weight. Newer roofs, sloped roofs, and those that have more support can hold more snow than older roofs, flat roofs, and roofs with widely spaced beams. To figure out how much snow your roof can hold, you will need to contact a professional roofing contractor to calculate the maximum snow load for your specific roof.

While DIY is possible for small areas, professional services provide fast, efficient removal for large properties or heavy snowfall.

It is not advisable to use salt on your roof to prevent or remove ice dams. It’s not only mostly ineffective but can also cause serious damage to your roof itself. Salt can rust metal, damage masonry, pit shingles, and cause runoff that’s damaging to plants and animals. 

Whether or not an annual snow removal contract is worth it depends mainly on location. If you live in an area with frequent heavy snowfall, a yearly contract could be better than paying per clearing. If you live in an area where it only snows a few times a year, paying per snowstorm may be a better option.

The Thomaston, GA homeowners’ guide to snow removal services

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