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"I have never in my entire life had to write a review like the one I am about to write right now. To begin with we had a concrete slab laid at the beginning of Aug. and all we needed was for it to be leveled. We reached out to Aquaguard and Bill set up a date and time to come out and do an evaluation and a quote. Bill stated that they could level the concrete slab with no problems and gave us a quote of an est. 6k. I know that no one in their right mind would pay 6k for a job that was guaranteed by one of their SHAREHOLDERS (Bill) knowing that there was no guarantee it could be done (which is what their stating now.) We had a deadline to have this job completed which couldn’t be met because it is now Oct. and still ongoing. Jerrod and another employee came out on 2 separate occasions and all we have received from this service is UNLEVELED concrete and EXCESSIVE CRACKS AND WAVES. Weeks later 2 managers came out and could clearly see my disappointment because I was literally in TEARS. They said that some jobs they can’t get leveled completely and that they don’t know why Bill would tell us they could and that that’s stated in their contract. He said he would reach out to the general manager to come to a resolution because at this point my concrete slab is just horrific and still not LEVELED by the least. Literally worst than when they started the work. Week later no resolution. I suffer with congested heart failure which I was diagnosed with last Nov.2024 and this is really beginning to take a toll on me. All I want is a DECENT resolution because this is clearly not the service I was expecting to receive and is clearly unacceptable."

"They got the mom and dad maybe, but the we had to buy a cage ourselves to finish the job."

"Outstanding work! Winston, team lead with Isreal and Michael M. Courteous and professional. Great work ethic. Second home needing their services. Great job both times."

"Southern Specialty Contractor LLC, gave me an estimate on my property to install a roof and I agreed to move forward after all parties agreed to a price. I informed the representative Manny that we were on a strict budget and could only afford what we were quoted. He did a complete assessment of the roof and said he thought we would be fine with the price quoted and did not anticipate any additional problems based on his knowledge and expertise. My husband and I decided to move forward because he seemed to be an honest person. We paid half of the invoice and the other half was due at completion. We never got a phone call, text or email stating that they found any additional problems. Unfortunately, when the job was completed they sent an invoice with an additional $1995. I called and told them they made a mistake on the invoice and I was told that they found some additional issues and addressed them without my permission. I have never in my life heard of a company making additional repairs to a property without discussing it with the homeowner. I believe this is a scam. They submitted a lower bid to get the job and inflated it after the work was completed. This man had the nerve to file suit against me for repairs that I didn't approve. I have a feeling that this is how they do business. That is very unprofessional to inflate a price without discussing it with the customer. I will definitely see him in court. Please shop around before you do business with this company. I REFUSE to allow him to scam me. I wish I could give zero stars. He was paid in Full for the services provided."

"I had a brand new heat pump system installed in April 2023. They sent subcontractors to install it who were very unprofessional and they left bare wires hanging out of the machine and it did not look like it was installed correctly. It stopped working completely 4 times in 5 months, the last time was on October 10, service tech said, “I really don’t agree with the way they installed it “ he said the wires were barely connected so it kept losing power. He got it working again and left. Two weeks ago it got cold and we turned the system to heat for the very first time. It blew cold air. We made ANOTHER service call. The technician said that a switch had “gone bad” because, “they wear out” we explained that we have never used the heat even once, so how could the switch be worn out. Then they advised they had to order a part. Over a week later the part came in and they returned and that still didn’t fix. Now they say the compressor has, “gone bad” and when we reiterated that we have never even used it so how is it worn out they answered, “they just go bad sometimes” we still don’t have heat, they say they have to order more parts. We asked them to look over the whole system because we don’t think it is installed right and I am genuinely concerned that it is a fire hazard and they looked at it, put electrical tape on some hanging wires and left. We have had to take SIX days off work so far and buy space heaters and we are no closer to having a working system. This unit is less then SIX MONTHS OLD. At this point I have no choice but to pursue legal action. This whole experience has been terrible and has cost me hundreds in missed time at work and I’m still paying for a system that does not work."

"Hail damage occurred in March of this year and I contacted Braswell Construction as well as 2 other local roofing companies. Chris Gaugler contacted me asap and came out to the house. The other two roofing companies I never heard back. Braswell Construction contacted my insurance company and worked out all the details. A week later I had a brand new roof with gorgeous colored shingles. Everyone in the neighborhood stopped by and literally knocked on the door to inquire. Chris Gaugler was onsite and available for questions anytime to the very end. The crew only took one day to do the house, extended 4 car garage and well house. Photos attached and it really makes a difference."

"They broke out countertop, which was fine, they said they would fix it, it took 2 months to get it fixed and then they didn't put our sink together correctly and water was leaking underneath the sink into the cabinet. We decided we didn't want to continue services with them for a number of reasons, but apparently you have to continue with them for a year (which they never said, but it is in the contract we signed) they were unwilling to work with us on that, and therefore we paid off the rest of the year of service and asked them to not come back again. They only care about making money they don't' much care for the actual costumers. We have found a locally and family owned company to go with instead."