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"Customer service was excellent "

"Lack of communication with Pro. "

"Lesson learned. Always get an estimate. BEFORE the work is done. At least a digital copy. Arrangements for the project were made, with some one named Lynn, for the company to send someone to complete the work. We were quoted over the phone 4500-5000 which included a mold test. A sub contractor with an entirely different company (National Mold Company) was sent. When the contractor arrived, he stated that the job would be much more simpler than first thought. This led us to believe that the job would cost less, no. All said and done, they charged $5500. All said and done, it's almost like no work was done. The stains and the smell are still there. Only one actual board was taken upon the attic room. The ceiling in the bedroom was primed and painted but are still visible and have a funky smell. At this point I'm going to. Do what we should have done; Do the job ourselves. Just now with $5500 less dollars in our pockets. A detailed receipt was not given even though it was requested."

"Phillip was professional and was dressed as a professional. Explained everything he was going to do and did it in a timely manner. Would definitely hire again. "

"Reached out to schedule and was informed I would need to pay a $50.00 deposit. After deposit was paid all contact was shut down. Was incredibly disappointed in the scam they ran."

"Working with A1A Environmental was one of the most positive experiences I have had working with a company on a project for my home. They were knowledgeable, professional, and communicated clearly with me every step of the way. They were timely and efficient and did quality work. I would recommend them to anyone who needs asbestos, lead, and/or mold testing and removal for their home or business."

"They were exceptional! Personable-efficient-professional We look forward to working with them in the future…"

"Great. These guys are very knowledgeable and so willing to explain and answer questions. It was a big job mostly paid for by the previous owner, but I was there to oversee as it was scheduled after escrow. I opted for a few more options they offer and a future prevention strategy. Chris and Tyler and the others worked like fiends pulling out all the insulation under the house in the walkable crawlspace, scrubbing and treating the lumber, closing entry points for moisture. I am a learner and like to know everything that's going on and why and what products are used. I have severe reactive asthma and was not able to use the downstairs bedroom at first. I am sleeping just fine there now after all their remediation work. I had many phone calls and texts with Chris as the work progressed. He was very happy to accommodate that. And I know he will be there in the future should I have any questions or concerns."

"Very well$2"

"On May 25, 2022 I spoke to a representative of the Mold Test Company and explained that I had recently inherited a property and had not been lived in for quiet some time and was beginning the restoration process to make it livable again which included having a mold test completed. I was quoted $499 for the complete test in addition to a $50 deposit that was required to confirm appointment. I made it clear that I currently lived over 4 hours away from the property needing the test but we agreed upon a date and time that worked for all parties. Deposit was paid over the phone for confirmed 11am on 5/29/2022. I arrived at the property at 10:40am yet the technician called me about 15 after 11am to inform me the he was 15 minutes away. Arriving at church 11:30. We walk through the property and he gives me some information and points out a few things and then prepares to set up his equipment only to realize he would need a generator to complete being that the home isn’t occupied and has not been for quite some time, there is no electricity. I point out that I was not informed the equipment needed electricity although I mentioned the property had been closed up for years when making the appointment. As the expert and professional this should have been clarified prior to confirming appointment or taking payment. Technician informed that he had a generator but it wasn’t with him and he lived about 2 hours away so the appointment that I had driven 4+ hours to make would have to be rescheduled. It then took almost a full week for someone to return and follow up about this issue in which the solution suggested was to Mail this company the keys to my property to conduct the test in my absence and hitch was a red flag because I don’t know them for one and if I’m not there to see them test my property how do o know they’d even travel back to my property and complete a test instead of just telling they did and charging $499. I refused to send my keys and instead asked for a refund of my deposit. I was told he would submit my request and ended the call About a month later I still had not received my refund or any communication of it so I called and after several attempts spoke to someone who informed me that my refund request was denied because the technician said I refused services at the door and something else about canceling rescheduled appointment when nothing was every rescheduled to begin with and service was not completed bc technician did not have the necessary information equipment. I total LIE over $50. My $50 that I work hard for and have already been more than inconvenienced over. I have tried multiple time to remediate this issues but I just keep getting shuffled around to leave voicemails and no answers about my money. This is extremely unprofessional and unreasonable. I will follow up with the BBB and CFPB as well. Unacceptable and should be removed as a reliable referral from Angi"