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"It was very long and honestly a waste of time. Took 3.5 hours for the rep to measure, present, and quote. We were also told that this visit would be for our whole bathroom. But they ONLY do showers and tubs. This is way too long and I lost interest after 1.5 hours. Even after telling the rep that I had another appointment to go to and didn't plan on the rep on being there over 2 hours, the rep did not take our time into consideration and kept on slowly getting paperwork done as we awkwardly just sat there wondering when the rep was going to leave. I felt like the rep didn't care about our time and the time he was taking to prepare what he needed to do. Nothing wrong with the rep, he was professional and nice, but he did not care for our time for sure. Even if I were really interested in their price, I don't think I would have used them as I lost interest for taking up 3.5 hours of our morning (when it was only supposed to be 2 hours) and continued to go on with their "sales script" like they we had all day. Also didn't appreciate the fact that the rep says there's "mold" and damage to sub floor when they haven't even tested for mold or looked under to see if there was any damage to the sub floor. Also they present you a price and if you don't commit right away, then they try to give you a one time discount to commit that day. The discount is not the issue, it's the fact that they tried to make you believe that the discount is from the company having to call someone back out to the house again to get another quote or to get more details. They could have come up with something better than that as they would have to come back out anyway if we hired them. Overall, even though I don't like their price they quoted, if they did this whole "sales pitch" presentation in under an hour, I would have no complaints at all, as I understand their time is valuable as well, and would not have to write this long review. But since it took so much time out of my day, I figured I'd give them a full and honest review. Thank you for your time."

"Will R and Chase T did a fantastic job. It was all done in 1 day. They were very helpful and answered any questions we had. They consulted with us before placing the shelves and bars in the shower. I would definitely recommend them and this company for any bathroom installations."

Named Forbes' Top Ranked Plumbing Company of 2024!\n\nBenjamin Franklin Plumbing is a trusted leader in the industry, known for exceptional customer satisfaction. With over 30 years of experience, we prioritize efficiency, quality, and timely service. Serving all of Lawrenceville and Dacula and surrounding areas, our expert plumbers handle repairs, installations, replacements, and maintenance for residential properties. Our team is licensed, qualified, and thoroughly screened for your peace of mind. We arrive in fully stocked vehicles, resolving 90% of issues on the first visit. Whether it is routine maintenance or a major remodel, we are equipped for the job. Experience reliable plumbing that stands the test of time. Contact us today- because If there is any delay, it is you we pay! \nOur service is supported by the UWIN® Guarantee, which adds an extra layer of protection and peace of mind after the repair is completed.\n\nFinancing options available\n\n$79 Service fee waived with work.\n

"Harmond helped me over video link to test the components in my broken refrigerator. The testing confirmed that it was the compressor that had failed. I purchased a new refrigerator because I decided it was not worth the cost to replace the compressor."

"As a single mom I am often leery to sign up for any repairs or home improvements. Mark was extremely professional, He answered all of my questions and did not rush me to make a decision. After they tested my home I was completely surprised to know that my reading was at 3.9 despite having a mitigation system in place. To my surprise the two days after it was installed, my readings were 0.3. WOW! Cancer prevention all the way."

"Great experience, would highly recommend. Super fast and they did an excellent job!!! Completely remodeled my shower area in one day. Very easily to get in contact to answer my questions & very reliable."

"The walk -in tub was exactly what I needed and at a great price."

"Our entire experience with Mr Plumber ( John) was a very pleasant professional experience. We will use them again."

"I was pleased to get a courtesy call letting me know when the technician should be arriving. I was pleased with the professionalism and courtesy of the technician. I liked that the technician wore boot covers while inside my home. I was able to get two different plumbing problems resolved in less than an hour, for around the price that I had anticipated/ hoped for prior to the project getting started. I would recommend their services."

"We are a commercial business. I needed a plumber. Remedy answered the call. The company kept me informed regarding their scheduled show up time. Chris, the plumber, was up front with the recommended repair and the cost to fix. He was very professional!!! They gave me three options and provided a cost estimate for each option. Well, guess what! Chris figured out the problem with the automatic flusher was related to bad batteries. Guess what they charged me to troubleshoot and fix the problem. NOTHING!!! $0.00!!! Who does that? In these times, it's refreshing to see a service company like Remedy Plumbing be the honest contractor!!! My faith in these guys, Chris and his supervisor, Eric, is off the charts!!! Remedy Plumbing, Chris the Plumber and Eric the Boss, I thank you!!! I will definitely call you when we have another plumbing issue!!! Scotty"